Find work in Canada.

341,406 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 23 mins ago
TC
Assistant Store Manager Winners - Thunder Bay
TJX Canada – Winners, Marshalls, HomeSense
Thunder Bay, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
Added 53 mins ago
UC
Research Associate
UHI Centre for History
Montreal, QC · Urban agglomeration of Montreal, QC
- Part-time
An internal temporary Research Associate is sought through Executive Office during AY2026/27. The post will be funded from a set budget with equivalence of approximately 19 days of activity…
Added 53 mins ago
SD
Associate Buyer/Planner
SEKISUI Diagnostics
Charlottetown, PE
- Full-time
As an Associate Buyer/Planner, you will plan, procure and expedite inventory materials to ensure availability in support of production requirements. Working closely with Manufacturing and…
Added 1 hour ago
NB
Wealth associate
National Bank of Canada
Montreal, QC
- Full-time
…your quality of life. This includes hybrid work arrangements (office and remote), flexible scheduling to balance professional and personal life, and flexible time off during moments that…
Added 2 hours ago
TH
Back Office Associate Part Time - 7160 North Bay
The Home Depot
North Bay, ON
- Part-time
We're looking for the type of associates who can tap into their inner orange by:
Added 4 hours ago
RD
Associate Advisor
RBC Dominion Securities
Vancouver, BC
- Full-time
As an Associate Advisor, you will work with an Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…team comprising of doctors, nurses, and experienced medical office staff. We strive to provide continuity of care, from acute to more longstanding medical issues, and from office visits…
Added 4 hours ago
S
Part Time Retail Associate (Optical): Barrie, ON
Specsavers
Barrie, ON
- Part-time
In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 250 locations nationwide. With advanced clinical…
Added 5 hours ago
T
Personal Banking Associate Trainee
TD
Temiskaming Shores, ON
- Full-time
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal…
Added 5 hours ago
CI
Student Intern, IT Application Associate
Celestica International LP
Toronto, ON
- $23 to $30 CAD / hour
Involvement in the design/development/support of new and existing applications (both on premise and cloud platforms)
Added 6 hours ago
UP
Operations Coordinator
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
- Full-time
Provide front office reception support and handle incoming phone calls and inquiries.
Added 6 hours ago
HB
Part Time Sales Associate - HUGO Outlet, Vaughan Mills 1
HUGO BOSS Canada, Inc.
Vaughan, ON
- Part-time
- Other
Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area.
Added 6 hours ago
MU
ADMINISTRATIVE STAFF SPECIALIST I (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Manager of Finance and Administration and the Associate Director of Student Engagement and Events, the Administrative Staff Specialist I will play a vital role in providing…
Added 6 hours ago
MU
INTERMEDIATE SECRETARY (BAND 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…judgement, and interpretation of policies and procedures, to support the delivery of academic programming for the office of Postgraduate Medical Education (PGME). Duties include providing…
Added 6 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Surrey, BC
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 6 hours ago
W
(CAN) OMNI Department Manager
Walmart
Saint-Georges, QC
- Full-time
…maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is…
Added 6 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal…
Added 6 hours ago
TT
Assistant Store Manager Winners - Thunder Bay
The TJX Companies, Inc.
Thunder Bay, ON
- Full-time
Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
Added 7 hours ago
HB
Part Time Sales Associate - BOSS Outlet, Mirabel
HUGO BOSS Canada, Inc.
Montreal, QC
- Part-time
- Other
Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area.
Added 7 hours ago
CV
Experience Requirements Advisor
CPABC Vancouver Chapter
Vancouver, BC
- Full-time
…suitable for CPA learners, providing guidance on how those roles can be structured or enhanced to support the development of required competencies and alignment with CPA practical…
Added 8 hours ago
UO
Animal Care Technician, Office of the Associate Dean (Research)
University of Calgary
Calgary, AB
- Full-time
The Office of the Associate Dean (Research) in the Cumming School of Medicine invites applications for a Animal Care Technician. This Full-time Fixed Term position is for approximately 24…
Added 9 hours ago
UF
Associate Director, Content Marketing
UJA Federation of Greater Toronto
Toronto, ON · North York, ON
- Full-time
UJA Federation of Greater Toronto is seeking an Associate Director, Content Marketing with exceptional writing skills, strong marketing instincts, strategic judgment, and a sophisticated…
Added 10 hours ago
K
Accounting Clerk
Kelly
London, ON
- $24 USD / hour
- Full-time
We're looking for enthusiastic, motivated individuals to join our client’s team as an Accounting Associate in London, ON!
Added 10 hours ago
K
Accounting Associate
Kelly
London, ON
- $28 USD / hour
- Full-time
We're looking for enthusiastic, motivated individuals to join our client’s team as an Accounting Associate in London, ON!
Added 10 hours ago
B
Senior Customer Care Representative - Calgary, AB
BASF
Calgary, AB
- Full-time
…stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for…

Herschel Supply Co.

IT Systems & Support Coordinator

Vancouver, BC, Canada

The annual salary for this role falls within the range of $52,000 - $60,000.

Apply About employer

Applications open in a new tab.

Job details

Pay: The annual salary for this role falls within the range of $52,000 - $60,000.
Experience: 1–2 years of direct technical experience in an IT Helpdesk, Service Desk, or Desktop Support role.
Posting language: English
Posted: Oct 8, 2026

Original job description

ABOUT HERSCHEL SUPPLY

Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by our signature warranty for wherever you’re going next.

Since 2009, we’ve never stopped taking risks. We’re constantly innovating, growing our community and heading on new journeys. We’ve gotten lost in new cities, made lifelong friends all over the world, road tripped with no GPS, and explored a ton of creative pursuits along the way.

Putting yourself out there isn’t easy. It means stepping outside of your comfort zone and trying something new. It might be scary at first, but it also leads to the best parts of life. Inspiring others to take that leap is what we live for. Wherever you’re headed, we’re here to help you pack your future with possibilities.

So, come along for the ride, get inspired and Put Yourself Out There.

ABOUT YOUR NEW ROLE

Help keep Herschel’s global team connected and equipped to do their best work. As our IT Systems & Support Coordinator, you’ll be a primary technical point of contact for colleagues across our Vancouver head office, UK and APAC regional teams, and retail stores, providing end-user hardware, software, and network support. You’ll oversee the daily ticket queue, user account provisioning, device deployment, retail store technology, and basic network monitoring.

With a proactive, customer-focused approach, you’ll take ownership of everyday device, application, and access issues, resolving them independently within established IT guidelines. You’ll use your judgment to triage tickets, prioritize issues, troubleshoot devices, carry out user onboarding and offboarding, and set up meeting room AV. You’ll also recognize when to bring in IT Leadership, escalating infrastructure modifications, critical security incidents, network outages, and hardware purchases to keep our teams supported and our systems running smoothly.

This hybrid role is based at our Vancouver HQ four days per week, with one work-from-home day alternating between Mondays and Fridays. You’ll coordinate your schedule with the IT Systems Administrator to ensure full on-site IT coverage.

A DAY IN THE LIFE

Working closely with team members across all head office departments, global regional teams, retail store managers, and IT Leadership, the IT Systems & Support Coordinator is responsible for the following:

Ticket Management & End-User Support

Triages, prioritizes, and resolves remote and local support tickets via Jira Service Management for head office, UK, APAC, and retail store teams within established SLAs.
Troubleshoots hardware, operating systems, and peripherals across Windows, macOS laptops or desktops, iOS, mobile devices, printers (Xerox, Zebra), and meeting room AV systems.
Provides front-line application support for core corporate platforms, including Microsoft 365, Google Workspace, Okta, Adobe Creative Cloud, Slack, and Sophos Endpoint.
Coordinates and supports audiovisual (AV) and technical setups for company-wide meetings, presentations, and special events.

User Identity, Access & Asset Management

Executes user onboarding, offboarding, role-based access updates, and password/MFA resets across Active Directory, Entra ID (Azure AD), Okta, and SaaS platforms.
Procures, configures, images, deploys, and tracks IT hardware and assets utilizing device management systems (Jamf Pro, NinjaOne).
Securely retires and decommissions legacy hardware according to corporate IT asset disposal standards.

Retail Store, Network & Security Operations

Delivers technical support for retail store environments, maintaining Point of Sale (POS) hardware, payment terminals, barcode scanners, and store internet connectivity.
Monitors local and store network health (Cisco Meraki), assists with routine system patching, and troubleshoots wired, Wi-Fi, and VPN connection issues.
Enforces corporate IT security policies, ensures endpoint protection compliance, handles phishing reports, and adheres to PCI-DSS requirements.

DELIVERABLES & KPIs

100% adherence to target ticket response and resolution times based on priority levels.
Error-free, on-time user account provisioning and device delivery for new hires.
Accurate tracking and real-time inventory logging for all corporate devices in Jamf and NinjaOne.

ABOUT YOU

1–2 years of direct technical experience in an IT Helpdesk, Service Desk, or Desktop Support role.
Post-secondary degree or diploma in Computer Science, Information Systems, Network Engineering, or equivalent technical training.
Hands-on proficiency in troubleshooting, imaging, and configuring Windows OS, macOS, and iOS hardware.
Practical experience administering user accounts and permissions in Microsoft 365, Entra ID (Azure AD), Active Directory, and Okta.
Familiarity with centralized device management and ticketing platforms (e.g., Jamf Pro, NinjaOne, Jira Service Management).
Foundational understanding of networking protocols (TCP/IP, Wi-Fi troubleshooting, VPN setups) and printer hardware support.
Exceptional communication skills with the ability to explain technical concepts in plain language to non-technical users.
Strong accountability, structured problem-solving skills, and a calm demeanour under fast-paced operational pressure.

NICE TO HAVE

Direct experience supporting retail store technologies (POS terminals, payment PIN pads, inventory scanners).
Basic exposure to Cisco Meraki network dashboards, VMware, or cloud platforms (AWS, Azure).
Foundational industry certifications (e.g., CompTIA A+, Network+, Security+, Jamf Certified Associate, or Microsoft 365 Fundamentals).
Exposure to enterprise systems such as BlueCherry ERP or Microsoft Dynamics GP

YOUR JOURNEY WITH HERSCHEL SUPPLY

The annual salary for this role falls within the range of $52,000 - $60,000. This hybrid role is based at our Vancouver HQ four days per week, with one work-from-home day alternating between Mondays and Fridays. You’ll coordinate your schedule with the IT Systems Administrator to ensure full on-site IT coverage.

In addition to base salary, here are just a few of the additional perks we offer to our valued team members as part of our comprehensive total compensation package:

Health benefits
Competitive vacation policy
Transit subsidy
Maternity leave top-up for birthing and non-birthing parents
Employee assistance program
Professional development subsidy
Product discount and giveaways
Free fruit, snacks & hot and cold beverages
Social clubs and workshops (run, craft etc.)
Weekly happy hour
Various fun events throughout the year
A dog friendly office

DIVERSITY, EQUITY & INCLUSION AT HERSCHEL SUPPLY

We’re committed to creating a workspace that is safe, secure, inclusive and enjoyable for all. Stemming from our core values and initiating dialogue around our programs, we aim to empower everyone to share their individual voices and experiences. It’s with this openness that we are able to expand our view of who we are as individuals, and what we can do in our careers at Herschel.

At Herschel Supply, we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our goal is to build an inclusive culture that connects us to our customers and the communities around us while embracing and encouraging diversity in our employees’ age, colour, disability, ethnicity, gender identity or expression, sexual orientation, race, religion and other characteristics that make our employees unique.

Herschel Supply welcomes and encourages applications from people with disabilities. Accommodations are available upon request throughout the interview process, just let us know and we’ll work with you to ensure you’re supported.

Apply About employer

More about this job

Responsibilities

The IT Systems & Support Coordinator provides technical support for hardware, software, and network issues across global offices and retail stores. They are responsible for ticket management, user account provisioning, device deployment, and maintaining audiovisual systems.

Requirements

Candidates must have 1–2 years of technical experience in an IT support role and proficiency in Windows, macOS, and iOS troubleshooting. A post-secondary degree or diploma in a technical field is required, along with experience in identity management and ticketing platforms.

Skills

IT Helpdesk
Desktop Support
Windows OS
MacOS
iOS
Microsoft 365
Entra ID
Active Directory
Okta
Jamf Pro
NinjaOne
Jira Service Management
Networking protocols
Printer hardware support
AV systems
Retail technology

Benefits

Health benefits
Competitive vacation policy
Transit subsidy
Maternity leave top-up
Employee assistance program
Professional development subsidy
Product discount and giveaways
Free fruit, snacks & beverages
Social clubs and workshops
Weekly happy hour
Dog friendly office

Visa sponsorship

Not detected in the job text

Keywords

IT Systems
Helpdesk
Desktop Support
Windows
MacOS
iOS
Microsoft 365
Google Workspace
Okta
Adobe Creative Cloud
Slack
Sophos
Jira Service Management
Jamf Pro
NinjaOne
Active Directory
Entra ID
Cisco Meraki
TCP/IP
VPN
POS
PCI-DSS
Hardware deployment
User onboarding
AV setup
Network monitoring
Technical support
SaaS
Endpoint protection
IT asset management

Report this job