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Customer Service Representative

  • Calgary, AB, Canada

Wage: $17.50 per hour · Full-time

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Job details

Pay
Wage: $17.50 per hour
Job type
Full-time
Posting language
English
Posted

Original job description

We are looking for a Full Time Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot!


Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an additional $7.96 per hour in addition to your hourly pay!

Wage: $17.50 per hour


Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

  • Up to 40% off the base rate of any standard Hertz rental
  • Discounted Travel, gym membership and Food 
  • Career Growth with hands-on learning
  • Medical, Dental & Vision plan options
  • Retirement programs, including voluntary pension plan with employer matching
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts

Essential Requirements

The Customer Service Representative consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support.


Qualifications:
Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative. 
 

Apply today and shift your career into drive for tomorrow!

We use AI‑enabled tools to screen and/or assess applications against job‑related criteria (e.g., minimum qualifications and keywords). All hiring decisions involve human review.


The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
More about this job

Responsibilities

The representative consults with customers regarding vehicle rentals and maximizes revenue by offering additional products and services. They are responsible for ensuring world-class customer service and effectively overcoming customer objections.

Requirements

Candidates must possess strong oral and written communication skills and the ability to multitask effectively. A high level of ownership, accountability, and the ability to build customer relationships are required.

Skills

  • Customer service
  • Sales
  • Communication skills
  • Relationship building
  • Multitasking
  • Upselling
  • Conflict resolution
  • Ownership
  • Accountability
  • Initiative

Benefits

  • Rental discounts
  • Discounted travel
  • Gym membership discounts
  • Food discounts
  • Career growth
  • Medical plan
  • Dental plan
  • Vision plan
  • Retirement programs
  • Pension plan
  • Employee assistance program
  • Educational reimbursement

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Sales
  • Transportation

Keywords

  • Customer Service
  • Sales
  • Rental
  • Upselling
  • Communication
  • Multitasking
  • Accountability
  • Initiative
  • Revenue Generation
  • Customer Satisfaction
  • Vehicle Rental

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