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Added 10 mins ago
HE
Graduate Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Administration & Operations: Gain exposure to scheduling, reporting, campaign coordination, and daily business operations.
Added 26 mins ago
LC
Grocery Assistant Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Added 26 mins ago
H
Full Time Customer Service Instant Return Representative
Hertz
Toronto, ON · Etobicoke, ON
- Full-time
Added 41 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…Township. The clinic offers strong MOA, billing and nursing support, efficient workflows, and a high-demand patient population in a busy primary care setting. Located in Langley, the clinic…
Added 41 mins ago
NB
Branch Administrator
National Bank of Canada
AB · Edmonton, AB
- Full-time
…responsible for the smooth functioning of day-to-day administrative operations, in accordance with the policies and procedures in…
Added 41 mins ago
SC
Millwright
Stellar Consulting Solutions, LLC
Oshawa, ON
- $40 to $45 CAD / hour
- Full-time
Document maintenance activities and support production operations.
Added 41 mins ago
Copilot Platform Administrator
GHD Group Pty Ltd
Waterloo, ON
…Architects and Developers to maintain what has been built, support production readiness, and ensure Copilot services operate as expected across the…
Added 55 mins ago
FB
Janitor
Farm Boy Inc.
London, ON
- From $17.8 CAD / hour
- Full-time
Take on additional responsibilities on a periodic basis to support overall store operations.
Added 55 mins ago
W
Maintenance Manager (Manufacturing) - Sudbury, ON.
Wonderbrands
Sudbury, ON
- Other
…work with the company's maintenance team to ensure necessary support for the bakery. The role takes initiatives to ensure operations are in compliance with safety standards and…
Added 1 hour ago
A
Senior Dynamics 365 F&O Functional Consultant-RQ00762
Amyantek
Toronto, ON
- Contract
Ability to support production environments, troubleshoot issues, and resolve incidents independently
Added 1 hour ago
FB
Janitor
Farm Boy Inc.
London, ON
- $17.8 CAD / hour
- Full-time
Take on additional responsibilities on a periodic basis to support overall store operations.
Added 1 hour ago
7
Store Crew
7-Eleven
Regina, SK
- Full-time
Added 1 hour ago
G
Account Manager
Gesyco
Montreal, QC
- Full-time
…owners, suppliers and external professionals, ensuring efficient operations and the proper administration of each…
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Quebec, QC
- Full-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 1 hour ago
SD
Gérant(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Quebec, QC
- Full-time
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Vaughan, ON
- Full-time
Demonstrated ability to drive the business, led by example and support corporate programs
Added 1 hour ago
W
Overnight Associate
Walmart
North Battleford, SK
- Part-time
Added 1 hour ago
W
(CAN) Asset Protection Associate
Walmart
New Minas, NS
- Full-time
…Participates in store task team responsibilities as required to support overall…
Added 1 hour ago
W
Consumables Associate
Walmart
Halifax, NS
- Part-time
Added 1 hour ago
LC
Grocery Clerk Part Time Evening
Loblaw Companies Limited
Edmonton, AB
- Part-time
Added 1 hour ago
LC
SAP Operations Clerk Part Time Day
Loblaw Companies Limited
Coquitlam, BC
- Part-time
Added 1 hour ago
LC
Sales Associate Part Time Day Greenlight Requisition
Loblaw Companies Limited
Toronto, ON
- Part-time
Added 1 hour ago
SC
shift supervisor - Store# 83227, INTACT
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
New Minas, NS
- Full-time
…Participates in store task team responsibilities as required to support overall…
Added 1 hour ago
A
Environmental Compliance Manager, EU EAP Field
Amazon
SK
- Full-time
…Environmental Leader for Middle Europe. You will work closely with operations leadership and the Workplace Health and Safety organization to embed environmental compliance into daily site…

Hertz

Full Time Customer Service Instant Return Representative

Toronto, ON, Canada
2 Convair Drive East, Etobicoke, ON, M9W 7A1, Canada

Wage: $17.75 per hour · Full-time

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Job details

Pay: Wage: $17.75 per hour
Job type: Full-time
Posting language: English
Posted: Nov 8, 2026

Original job description

Wage: $17.75 per hour

Job Description:

The full time Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.

Responsibilities:

Providing exemplary customer service by managing the vehicle return process in compliance with Hertz’s policies and procedures.
Resolving customer service concerns and issues professionally and effectively.
Inspecting the returning vehicle, recording any new damage, and completing the required documentation.
Collecting damage costs for minor damages as outlined by company policy and procedures.
Driving continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
Adhering to all company policies and procedures.
Providing directions in a courteous and expeditious manner.
Following guidelines of the customer service training provided to employees and successfully resolving customer issues, leaving customer with a positive experience.
Offering extra service as appropriate, such as general directions, assisting with luggage and responding to other customer requests as appropriate.
Ensuring accident/incident report is entered into the system and where appropriate any costs for damage is charged to customer when closing rental.
Paying extra attention to windshield chip/crack and if detected charge customer when closing rental.
Providing customer with final invoice and explaining all charges in a courteous manner.
Performing any other related duties as assigned by management.

Qualifications:

Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative. All employment is contingent on the successful completion of a background screen.

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

Up to 40% off of the base rate of any standard Hertz Rental   
Discounted Travel and Food
Career Growth with hands-on learning

We use AI‑enabled tools to screen and/or assess applications against job‑related criteria (e.g., minimum qualifications and keywords). All hiring decisions involve human review.

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

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More about this job

Responsibilities

The representative manages the vehicle return process by inspecting cars for damage and ensuring compliance with company policies. They also provide exemplary customer service by resolving issues, explaining charges, and assisting with travel-related requests.

Requirements

Candidates must possess strong oral and written communication skills and the ability to multitask effectively. The role requires a high level of ownership and the ability to build professional relationships with customers.

Skills

Customer service
Communication skills
Relationship building
Multitasking
Upselling
Conflict resolution
Documentation
Vehicle inspection
Problem solving
Time management

Benefits

Rental discounts
Travel discounts
Food discounts
Career growth opportunities
Hands-on learning

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Vehicle Inspection
Upselling
Documentation
Airport Operations
Conflict Resolution
Brand Ambassador
Rental Car
Operational Performance
Customer Satisfaction
Incident Reporting
Communication
Accountability
Initiative
Relationship Building

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