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Added 15 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Oshawa, ON
- Part-time
RCSS 481 Gibb St, Oshawa, ON L1J 1Z4 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere, providing…
Added 15 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Coquitlam, BC
- Part-time
We are seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere, providing exceptional service, and…
Added 15 mins ago
CC
Route Service Representative
Cintas Canada
Sudbury, ON
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 15 mins ago
DN
Technical Sales - Electronics Canada
Dyno Nobel
North Bay, ON
- Full-time
As a Technical Sales Representative, you will support the US Electronic Initiation Systems (EIS) business. You will be primarily focused on the ability to provide detailed product…
Added 15 mins ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 16 mins ago
Project Engineer
Shell
Scotford, AB
At least 6 years’ experience in Project Engineer preferably in project management and a combination of project management and discipline engineering
Added 16 mins ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Kitchener, ON
- Full-time
1 year or more in customer service with issues resolution experience, Preferred.
Added 16 mins ago
RS
Sleeman Material Handler
Ryder Supply Chain Solutions
Calgary, AB · CAN - Calgary AB Freeport Blvd
- Full-time
One (1) year or more related warehouse and/or powered industrial truck experience preferred
Added 16 mins ago
GF
Local Class 1 Driver
Gordon Food Service - Canada
Nanaimo, BC
- Full-time
Are you a Class 1/AZ Driver who is physically fit, enjoys delivering excellent customer service, and working with a great team? Do you like being able to come home at the end of your shift…
Added 16 mins ago
PL
Safety Team Leader - Transportation
Penske Logistics
Woodstock, ON
- Full-time
1 year of customer service experience preferred
Added 16 mins ago
BB
Technician I Structured Cabling
Bosch Building Technologies North America
Toronto, ON
- Full-time
Consistently provide high levels of customer service.
Added 16 mins ago
AP
Tech Lead
Accommodations Plus International
Markham, ON
- $130,000 to $140,000 CAD / year
- Full-time
…deliver solutions that improve layover operations, enhance customer experience, and support long-term…
Added 16 mins ago
OI
Bilingual Customer Service Representative (CSR)
OXARO Inc.
Ottawa, ON
- Full-time
1-2 years of call center experience is considered a significant asset.
Added 16 mins ago
S
Account Development Representative II
Samsara
Ottawa, ON · Kanata, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 16 mins ago
CL
Human Resources - HR Business Partner
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
Support engagement, employee experience, retention, and change initiatives with clear communication, manager coaching, and follow-through.
Added 16 mins ago
GE
Outside Sales Representative
Greywolf Equipment
Delta, BC
- Full-time
The Outside Sales Representative is responsible for driving business growth for Greywolf Equipment through proactive prospecting, developing new customer relationships, and expanding…
Added 16 mins ago
S
Account Development Representative II
Samsara
Calgary, AB
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 16 mins ago
S
Account Development Representative II
Samsara
Ottawa, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 16 mins ago
S
Account Development Representative II
Samsara
Quebec, QC
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 30 mins ago
MM
Part-Time Financial Service Representative
Money Mart
Ottawa, ON
- Part-time
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 30 mins ago
PH
Patient Resident Care Manager - Older Adult Clinics (Centre for Healthy Aging) & Post-COVID Recovery Clinic
Providence Healthcare
Vancouver, BC
- Full-time
…related Health Profession plus a minimum of five (5) years’ experience at the middle management level in a medium to large health care organization or an equivalent combination of education…
Added 30 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
London, ON
- Part-time
RCSS 1205 Oxford St W, London, ON N6H 1V9 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 30 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Sudbury, ON
- Part-time
RCSS 1485 Lasalle Blvd, Greater Sudbury, ON P3A 5H7 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming…
Added 30 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Chatham-Kent, ON
- Part-time
RCSS 791 St Clair St, Chatham, ON N7M 5J7 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 30 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Mississauga, ON
- Part-time
RCSS 3050 Argentia Rd, Mississauga, ON L5N 8P7 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…

Hewlett Packard Enterprise

HPC & AI Software - Engineering Resolution Engineer

Mississauga, ON, Canada

$118,500 to $168,500 CAD / year · Full-time

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Job details

Pay: $118,500 to $168,500 CAD / year
Job type: Full-time
Experience: Typically 6-10 years experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

HPC & AI Software - Engineering Resolution EngineerThis position is newly created and currently vacant. All interested candidates are encouraged to apply.This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

This position is for an existing vacancy. All interested candidates are encouraged to apply.

Provides customer support for HPE's Slingshot software products and collaborates with R&D on issues. Responsibilities may include leading customer troubleshooting meetings, system testing and upgrades, and monitoring issue tickets. Candidate is expected to analyze software issues and provide final resolutions or workarounds when possible. This may also include managing escalations to the next level of engineering and ensuring issues are documented completely and are technically sound.

Responsibilities:

Analyze, reproduce, isolate and resolve issues pertaining to Slingshot Software.
Provide technical support for customer reported issues escalated to Level 3 support.
Escalate unresolved issues internally to HPE R&D.
Perform selected product pre-release testing.
Document/communicate throughout the whole process of working an issue until closure.
Create and review selected customer documentation and notices.
Must be able to provide after-hours support when necessary.
Provides guidance and mentoring to less-experienced staff members.

Education and Experience Required:

Bachelor's or Master's degree in Computer Science/Engineering, Information Systems, or equivalent.
Typically 6-10 years experience.

Knowledge and Skills:

Hands-on experience supporting HPE Cray EX systems, HPE Cray Supercomputing platforms, or other leadership-class and exascale supercomputing environments.
Experience with HPE Slingshot interconnects, InfiniBand fabrics, high-speed Ethernet, or other large-scale HPC networking technologies.
Can independently perform enterprise Linux diagnostics and administration involving system services, network troubleshooting, log correlation, performance analysis, system-health assessment, and automation using Bash, Python, or comparable scripting tools.
Experience supporting parallel filesystems, enterprise storage platforms, cluster-management services, or HPC monitoring systems.
Prior involvement in system upgrades, installations, maintenance windows, acceptance activities, or multi-party technical projects.
Willingness to participate in an on-call rotation, planned after-hours maintenance, and additional onsite support during major incidents or system outages.
Ability to gather data, perform analysis, reproduce and resolve issues or escalate to HPE R&D or external partners, working with them until closure.
Knowledge and experience with working with 3rd party suppliers.
Ability to multi-task and prioritize, switching between working several issues at once.
Ability to work effectively in a team environment to investigate and resolve complex problems as part of a team.
Good communication skills, internally within HPE and externally with customers and suppliers, both verbal and written

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#canada

Job:

Engineering

Job Level:

TCP_04"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– Canada: Annual Salary CAD 118,500 - 168,500 in Ontario
The listed salary range reflects base salary. Variable incentives may also be offered.

L’échelle salariale prévue pour un nouvel embauché basé au Canada occupant ce poste est indiquée ci-desus. L'offre peut varier dans cette échelle en fonction de l'emplacement géographique, de l'expérience professionnelle, de et/ou du niveau des compétences. S'il s'agit d'un rôle de vente, l'échelle salariale indiquée reflète le salaire de base combiné à la rémunération des ventes ciblées. S'il s'agit d'un rôle non commercial, l'échelle salariale indiquée reflète uniquement le salaire de base. Des incitations variables peuvent également être proposées. "

Information about employee benefits offered in Canada can be found at https://myhperewards.com/pdf/hpe-recruit-brochure-can.pdf

Des informations sur les avantages sociaux offerts sont disponibles sur https://myhperewards.com/pdf/hpe-recruit-brochure-can-fr.pdf

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

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More about this job

Responsibilities

Analyze, reproduce, and resolve complex software issues related to Slingshot products while providing Level 3 technical support. Collaborate with R&D teams, manage escalations, and perform pre-release testing to ensure system stability.

Requirements

Requires a Bachelor's or Master's degree in Computer Science or Engineering with 6-10 years of relevant experience. Candidates must possess strong expertise in HPC environments, Linux administration, and scripting languages like Python or Bash.

Skills

HPC
AI Software
Slingshot Software
Linux Diagnostics
Network Troubleshooting
Bash
Python
Supercomputing
InfiniBand
High-speed Ethernet
Parallel Filesystems
Cluster-management
Performance Analysis
System Testing
Technical Support
Escalation Management

Benefits

Health and wellbeing programs
Professional development programs
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

HPC
AI
Software Engineering
Slingshot
HPE Cray
Supercomputing
InfiniBand
Ethernet
Linux
Bash
Python
Parallel Filesystems
Cluster Management
Level 3 Support
System Diagnostics
Performance Analysis
Automation
Escalation Management
Technical Documentation
On-call Rotation
Enterprise Storage
Network Troubleshooting
Log Correlation
System Health Assessment
Pre-release Testing
Mentoring
Project Management
Cross-functional Collaboration
Customer Support
Exascale Computing

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