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Added 28 mins ago
W
Representative - Inside Sales/Représentant(e) – Ventes internes
Wesco
Quebec, QC
- Full-time
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders,…
Added 43 mins ago
CH
Scheduling Coordinator – Edmonton (Full-Time)
CBI Home Health
Edmonton, AB
- Full-time
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Added 43 mins ago
CH
Scheduling Coordinator – Hamilton (Full-Time)
CBI Home Health
Hamilton, ON
- Full-time
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Added 58 mins ago
WR
Customer Service Representative - CONTRACT 6 months
Westlake Royal Building Products
Ottawa, ON
- Full-time
The function of this contract position is to provide customers with high quality service and identify material required to complete customer orders. The incumbent will maintain an organized…
Added 58 mins ago
N(
Program Assistant (Temporary), School of Health & Life Sciences
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…procedures, tuition and program fees, academic and student service information, and is responsible for specific tasks within these…
Added 58 mins ago
BI
Insurance Account Representative
Billyard Insurance Group Inc.
Mississauga, ON
- Full-time
…West Office. Must be committed to providing legendary client…
Added 58 mins ago
WP
Customer Service Representative
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Participates with Customer Service Team to maintain call service standards
Added 58 mins ago
CH
Scheduling Coordinator – Hamilton (Full-Time)
CBI Home Health
Hamilton, ON
- Full-time
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Added 1 hour ago
CL
Human Resources - HR Business Partner
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
Follow approved HR processes, templates, service standards, confidentiality requirements, and documentation controls; recommend practical improvements.
Added 2 hours ago
HP
HPC & AI Software - Engineering Resolution Engineer
Hewlett Packard Enterprise
Mississauga, ON
- $118,500 to $168,500 CAD / year
- Full-time
Provides customer support for HPE's Slingshot software products and collaborates with R&D on issues. Responsibilities may include leading customer troubleshooting meetings, system testing…
Added 2 hours ago
KM
Representant en ventes technologiques (Charlottetown, Prince Edward Island)
Konica Minolta Business Solutions Canada
Charlottetown, PE
- Full-time
We’re looking for a Technology Sales Representative to join our team!
Added 3 hours ago
AC
Member Service Representative I (Full-Time, 13 Month Term) Oakbank
Access Credit Union
Oakbank, MB
- Full-time
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting…
Added 3 hours ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
…Services, Electrical Services, and District Energy, and leads the administration of trades safety compliance, training, inspections, investigations, and emergency response programs. The…
Added 3 hours ago
GR
Resource Planner
Grand River Conservation Authority
Cambridge, ON
- $46.92 to $56.31 CAD / hour
- Full-time
office.” Our Administration Centre is located in a tucked away, natural oasis next to the Shade’s Mills reservoir, where a walk or lunch at the picnic tables provides the opportunity to be…
Added 3 hours ago
HW
Client Services Associate
Harbourfront Wealth Management
Toronto, ON
- $60,000 to $80,000 CAD / year
- Contract
…wealth management firm with over $23 billion in assets under administration, comprised of five integrated entities: CIRO dealer, investment counsel, asset manager, U.S. Registered…
Added 3 hours ago
General Manager PWLCL
Connecting Care (2000) Inc.
Cold Lake, AB
The General Manager serves as an ambassador of the company and is responsible for day-to-day administration of services; financial operations; planning, development, implementation;…
Added 3 hours ago
Human Resources - HR Business Partner
Westerkirk
Toronto, ON
Follow approved HR processes, templates, service standards, confidentiality requirements, and documentation controls; recommend practical improvements.
Added 3 hours ago
Practice Manager (Kelowna, BC)
VetStrategy / Daubigny
Kelowna, BC
…consistent client experience across our network and be a positive representative of VetStrategy in the local…
Added 4 hours ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
This is an excellent opportunity for someone who thrives in a dynamic, customer-service-oriented environment and enjoys building relationships while contributing to operational excellence.
Added 4 hours ago
Territory Sales Representative - Charlottetown
Molson Coors
Charlottetown, PE
In the role of Territory Sales Representative working in Prince Edward Island, you will be part of the Atlantic Commercial team. This position reports to the New Brunswick/PEI District…
Added 4 hours ago
A
Représentant (e) du service à la clientèle / Representative Client Service
ADP
Montreal, QC
- Full-time
ADP souhaite embaucher un représentant (e) du service à la clientèle, services aux comptes majeurs
Added 4 hours ago
TG
Planet Fitness - Member Services Representative - Part Time - Dartmouth
Taymax Group
Dartmouth, NS
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 4 hours ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - Westdale Mall
Taymax Group
Mississauga, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 5 hours ago
MF
Client Service Associate London, ON
MD Financial Management | Gestion financière MD
London, ON
- Full-time
Reporting to the Manager, Regional Administration, as a Client Service Associate, you will be responsible for providing administrative and operational support, both in-office and virtually,…
Added 5 hours ago
MP
Funeral Director, Funeral Services
Mount Pleasant Group
Richmond Hill, ON
- $41.4 to $46.43 CAD / hour
- Full-time
…ongoing professional development to ensure the highest quality of service to the…

Hewlett Packard Enterprise

HPC & AI Software - Engineering Resolution Engineer

Mississauga, ON, Canada

$118,500 to $168,500 CAD / year · Full-time

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Job details

Pay: $118,500 to $168,500 CAD / year
Job type: Full-time
Experience: Typically 6-10 years experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

HPC & AI Software - Engineering Resolution EngineerThis position is newly created and currently vacant. All interested candidates are encouraged to apply.This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

This position is for an existing vacancy. All interested candidates are encouraged to apply.

Provides customer support for HPE's Slingshot software products and collaborates with R&D on issues. Responsibilities may include leading customer troubleshooting meetings, system testing and upgrades, and monitoring issue tickets. Candidate is expected to analyze software issues and provide final resolutions or workarounds when possible. This may also include managing escalations to the next level of engineering and ensuring issues are documented completely and are technically sound.

Responsibilities:

Analyze, reproduce, isolate and resolve issues pertaining to Slingshot Software.
Provide technical support for customer reported issues escalated to Level 3 support.
Escalate unresolved issues internally to HPE R&D.
Perform selected product pre-release testing.
Document/communicate throughout the whole process of working an issue until closure.
Create and review selected customer documentation and notices.
Must be able to provide after-hours support when necessary.
Provides guidance and mentoring to less-experienced staff members.

Education and Experience Required:

Bachelor's or Master's degree in Computer Science/Engineering, Information Systems, or equivalent.
Typically 6-10 years experience.

Knowledge and Skills:

Hands-on experience supporting HPE Cray EX systems, HPE Cray Supercomputing platforms, or other leadership-class and exascale supercomputing environments.
Experience with HPE Slingshot interconnects, InfiniBand fabrics, high-speed Ethernet, or other large-scale HPC networking technologies.
Can independently perform enterprise Linux diagnostics and administration involving system services, network troubleshooting, log correlation, performance analysis, system-health assessment, and automation using Bash, Python, or comparable scripting tools.
Experience supporting parallel filesystems, enterprise storage platforms, cluster-management services, or HPC monitoring systems.
Prior involvement in system upgrades, installations, maintenance windows, acceptance activities, or multi-party technical projects.
Willingness to participate in an on-call rotation, planned after-hours maintenance, and additional onsite support during major incidents or system outages.
Ability to gather data, perform analysis, reproduce and resolve issues or escalate to HPE R&D or external partners, working with them until closure.
Knowledge and experience with working with 3rd party suppliers.
Ability to multi-task and prioritize, switching between working several issues at once.
Ability to work effectively in a team environment to investigate and resolve complex problems as part of a team.
Good communication skills, internally within HPE and externally with customers and suppliers, both verbal and written

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#canada

Job:

Engineering

Job Level:

TCP_04"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– Canada: Annual Salary CAD 118,500 - 168,500 in Ontario
The listed salary range reflects base salary. Variable incentives may also be offered.

L’échelle salariale prévue pour un nouvel embauché basé au Canada occupant ce poste est indiquée ci-desus. L'offre peut varier dans cette échelle en fonction de l'emplacement géographique, de l'expérience professionnelle, de et/ou du niveau des compétences. S'il s'agit d'un rôle de vente, l'échelle salariale indiquée reflète le salaire de base combiné à la rémunération des ventes ciblées. S'il s'agit d'un rôle non commercial, l'échelle salariale indiquée reflète uniquement le salaire de base. Des incitations variables peuvent également être proposées. "

Information about employee benefits offered in Canada can be found at https://myhperewards.com/pdf/hpe-recruit-brochure-can.pdf

Des informations sur les avantages sociaux offerts sont disponibles sur https://myhperewards.com/pdf/hpe-recruit-brochure-can-fr.pdf

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

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More about this job

Responsibilities

Analyze, reproduce, and resolve complex software issues related to Slingshot products while providing Level 3 technical support. Collaborate with R&D teams, manage escalations, and perform pre-release testing to ensure system stability.

Requirements

Requires a Bachelor's or Master's degree in Computer Science or Engineering with 6-10 years of relevant experience. Candidates must possess strong expertise in HPC environments, Linux administration, and scripting languages like Python or Bash.

Skills

HPC
AI Software
Slingshot Software
Linux Diagnostics
Network Troubleshooting
Bash
Python
Supercomputing
InfiniBand
High-speed Ethernet
Parallel Filesystems
Cluster-management
Performance Analysis
System Testing
Technical Support
Escalation Management

Benefits

Health and wellbeing programs
Professional development programs
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

HPC
AI
Software Engineering
Slingshot
HPE Cray
Supercomputing
InfiniBand
Ethernet
Linux
Bash
Python
Parallel Filesystems
Cluster Management
Level 3 Support
System Diagnostics
Performance Analysis
Automation
Escalation Management
Technical Documentation
On-call Rotation
Enterprise Storage
Network Troubleshooting
Log Correlation
System Health Assessment
Pre-release Testing
Mentoring
Project Management
Cross-functional Collaboration
Customer Support
Exascale Computing

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