Sales & Operations Coordinator

Build More Than Projects. Build Your Career.

At Hi-Lite Systems Ltd. and ICON Forming Systems Inc., we don't just rent and supply equipment. We help build the infrastructure that keeps communities growing.

For decades, we've supported the construction industry with innovative forming and shoring solutions that are trusted across North America. Our reputation is built on reliability, strong relationships, and a team that genuinely cares about helping customers succeed.

As our business continues to grow, we're looking for someone who enjoys variety, thrives on solving problems, and takes pride in making sure every detail is handled correctly.

This is not a role where you'll be doing the same thing every day.

One moment you'll be helping prepare a quotation for a major construction project. The next, you'll be coordinating equipment deliveries, sourcing inventory, assisting customers, tracking rentals, organizing transportation, or helping resolve a time-sensitive challenge.

If you enjoy being involved in every stage of the process and want to make a real impact on the success of a growing company, we'd love to hear from you.

What You'll Be Doing

As a Sales & Operations Coordinator, you'll play a key role in connecting our Sales, Procurement, Yard Operations, Transportation, and Customer Service teams. You'll help ensure equipment gets where it needs to go, customers receive exceptional service, and our operations run efficiently every day.

Your Responsibilities Will Include:

• Supporting the sales team by preparing customer quotations, gathering project requirements, and Generate rental contracts, sales orders, and related documentation.
• Coordinating equipment availability, inventory transfers, equipment substitutions, and fleet utilization to meet customer requirements.
• Arranging equipment deliveries, pickups, transfers, and transportation logistics while coordinating with carriers, vendors, customers, and internal teams.
• Preparing and managing shipping and transportation documentation, including Bills of Lading, packing lists, commercial invoices, customs documentation, and other required paperwork.
• Monitoring shipment progress, resolving delivery issues, and providing timely updates to customers and internal stakeholders.
• Coordinating rental returns, equipment inspections, return documentation, reconciliation activities, and returns to vendors or rental partners.
• Maintaining accurate records within Microsoft Dynamics 365 Business Central, CRM systems(Pipedrive), and operational databases, ensuring data integrity and order accuracy.
• Collaborating with Sales, Operations, Customers, Vendors, and Transportation Partners to deliver exceptional customer service, resolve challenges, and continuously improve processes.

What Will Help You Succeed

We're looking for someone who enjoys taking ownership, finding solutions, and helping others succeed.

You'll Be a Great Fit If You:

• Are highly organized and enjoy coordinating multiple moving parts.
• Take initiative and naturally look for ways to improve processes.
• Have excellent attention to detail and follow-through.
• Enjoy working with customers and building strong relationships.
• Communicate confidently and professionally.
• Stay calm under pressure and can effectively prioritize tasks.
• Enjoy working as part of a collaborative team.
• Like solving problems and finding practical solutions.
• Are interested in learning about equipment, construction projects, logistics, and operations.

Preferred Experience

There's no such thing as a perfect résumé. While the experience below would be beneficial, we recognize that skills can be developed in many different ways. If you're motivated, customer-focused, and eager to grow, don't let a missing qualification stop you from applying.

• Experience in equipment rental, construction, transportation, logistics, industrial supply, manufacturing, or a related industry.
• Experience supporting sales, operations, dispatch, procurement, inventory management, or equipment coordination activities.
• Experience with rental contracts, rental returns, equipment scheduling, fleet coordination, or transportation logistics.
• Familiarity with Microsoft Dynamics 365 Business Central, ERP platforms , CRM software, or inventory management systems.
• Strong computer skills, including Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to work efficiently in a fast-paced, customer-focused environment.

Why Join Us?

Because people matter here.

We believe the best businesses are built by great teams. We support one another, share knowledge, celebrate wins, and work together to solve challenges.

This role offers the opportunity to learn every aspect of our operation, from sales and customer service to logistics, procurement, equipment rentals, and supply chain coordination.

For the right individual, this position can be the foundation for a long-term career in:

• Operations Management
• Equipment Rental Management
• Supply Chain & Logistics
• Procurement
• Sales Leadership
• Branch Operations

You'll gain experience that few roles can offer, with exposure to multiple areas of the business and opportunities to grow alongside a company that values initiative, commitment, and professional development.

If you're looking for more than just a job and want to be part of a team that takes pride in what it does every day, we'd love to meet you.

Apply today and help keep projects moving.