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Added 5 mins ago
Enterprise Account Executive - Toronto
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LD
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Essential Day to Day Duties & Responsibilities:

Hi Mauritius

Head of Operations

Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

🗂 We’re Hiring: Head of Operations

🕒 Employment Type: Full-Time

💼 Level: Senior Leadership / Executive

We are seeking an experienced, strategic, and results-driven Head of Operations to lead and oversee the organization’s operational functions. This role is responsible for developing operational strategies, optimizing business processes, driving efficiency, managing cross-functional teams, and ensuring operational excellence across the organization.

🎯 Key Responsibilities

Develop and execute operational strategies aligned with the company’s vision, objectives, and growth plans.

Lead and oversee day-to-day business operations to ensure efficiency, productivity, and service excellence.

Design, implement, and continuously improve operational processes, workflows, and performance standards.

Monitor key operational metrics and KPIs, providing insights and recommendations to executive leadership.

Drive operational excellence initiatives, process optimization, automation, and cost-efficiency programs.

Collaborate with department leaders to align operational activities with business goals and customer expectations.

Manage resource planning, workforce allocation, budgeting, and operational forecasting.

Identify operational risks and implement mitigation strategies to ensure business continuity.

Lead change management, organizational transformation, and continuous improvement initiatives.

Oversee compliance with company policies, regulatory requirements, quality standards, and operational controls.

Develop and mentor managers and operational teams, fostering a culture of accountability and high performance.

Support strategic planning, expansion initiatives, and new business opportunities.

Prepare executive reports, operational reviews, and business performance updates for senior leadership and stakeholders.

✅ Requirements

Proven experience in operations management, business management, supply chain, logistics, or related leadership roles.

Strong understanding of operational strategy, process improvement, and organizational performance management.

Experience leading cross-functional teams and managing large-scale operational functions.

Strong analytical, problem-solving, and decision-making skills.

Excellent leadership, communication, negotiation, and stakeholder management abilities.

Experience with budgeting, forecasting, resource planning, and performance management.

Familiarity with business systems, ERP platforms, data analytics, and operational reporting tools.

Ability to thrive in a fast-paced, dynamic, and growth-oriented environment.

Strong commercial awareness and strategic business acumen.

Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, Engineering, or a related field is preferred. MBA or relevant leadership qualifications are advantageous.

🌟 What We Offer

Opportunity to shape and lead company-wide operational strategy and execution.

Exposure to high-impact business transformation, growth, and operational excellence initiatives.

Career progression into Chief Operating Officer (COO), Managing Director, General Manager, or other executive leadership positions.

A collaborative, innovative, and performance-driven leadership environment.

Executive-level autonomy, influence, and decision-making responsibility.

• Competitive executive compensation, performance incentives, and comprehensive benefits package.

Apply About employer

More about this job

Responsibilities

Develop and execute operational strategies, oversee day-to-day operations, and improve processes, efficiency, and performance across the organization. Lead teams and resource planning, manage operational risks and compliance, and provide performance insights and reports to executive leadership.

Requirements

Requires proven leadership experience in operations, business management, supply chain, logistics, or a related field, along with expertise in operational strategy, process improvement, and performance management. Candidates should have strong analytical, leadership, communication, and stakeholder-management skills, plus experience with budgeting, forecasting, resource planning, and business systems; a relevant bachelor’s degree is preferred, and an MBA or equivalent leadership qualification is advantageous.

Skills

Operational Strategy
Operations Management
Process Improvement
Operational Excellence
Cross-Functional Leadership
KPI Monitoring
Process Optimization
Automation
Budgeting
Forecasting
Resource Planning
Risk Management
Change Management
Compliance
Data Analytics
Stakeholder Management

Benefits

Competitive Executive Compensation
Performance Incentives

Visa sponsorship

Not detected in the job text

Keywords

Operational Strategy
Operations Management
Business Management
Supply Chain
Logistics
Process Improvement
Operational Excellence
Process Optimization
Automation
Cost Efficiency
KPI Monitoring
Performance Management
Cross-Functional Teams
Resource Planning
Workforce Allocation
Budgeting
Forecasting
Risk Mitigation
Business Continuity
Change Management
Organizational Transformation
Regulatory Compliance
Quality Standards
ERP Platforms
Data Analytics
Operational Reporting
Strategic Planning
Business Performance
Stakeholder Management
Commercial Awareness

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