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Added 12 mins ago
ACCOUNT MANAGER - CONTRACT
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…assigned portfolio of group benefits accounts. The Account Manager serves as a trusted partner and advocate for GreenShield, ensuring exceptional service delivery and high levels of client…
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High Sociétéa

Lead Server

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description High Sociétéa is Canada’s first luxury afternoon tea experience hosted aboard a panoramic glass-roof double-decker bus. The company offers premium teas, refined food service, and live entertainment while guests take in views of Toronto’s most iconic landmarks.

This immersive concept transforms traditional afternoon tea into a dynamic moving venue that blends hospitality, tourism, and performance. Team members contribute to a high-end, guest-focused atmosphere that emphasizes exceptional service and memorable experiences. Working at High Sociétéa means joining a creative, growing brand at the intersection of luxury dining and unique city experiences.

Role Description The Lead Server is a full-time, on-site role based in Toronto, ON, responsible for overseeing the guest service experience aboard the High Sociétéa bus. In this role, the Lead Server greets guests, explains the afternoon tea experience, takes and manages orders, serves food and beverages, and ensures that all service standards are consistently met. The Lead Server coordinates the front-of-house team during each service, assigns sections, supports teammates, and helps resolve guest concerns promptly and professionally. This position also assists with table setup and breakdown, ensures cleanliness and safety standards are maintained on board, and collaborates closely with the culinary and entertainment teams to deliver a seamless and enjoyable experience. The Lead Server may contribute to training new staff, managing reservations flow, and providing feedback to improve service operations.

Qualifications

Strong front-of-house service skills, including table service, order management, and high-end guest interaction.
Experience in a lead or supervisory serving role, with the ability to coordinate and support a small service team.
Excellent communication, conflict resolution, and interpersonal skills for engaging diverse guests and colleagues.
Proven ability to work in fast-paced, dynamic environments, ideally in luxury dining, hospitality, or tourism settings.
High attention to detail, with a focus on presentation, cleanliness, and safety in confined or mobile spaces.
Reliable, punctual, and comfortable working on a moving vehicle and being on their feet for extended periods.
Availability Thursday to Sunday's for evenings, weekends, and holidays as required by service schedules.
Food handling and responsible alcohol service certifications (or willingness to obtain) are an asset.
Previous experience in Toronto’s hospitality or tourism industry and familiarity with the city’s landmarks are beneficial.
Ensure food presentation, cleanliness, and safety standards are consistently maintained.
Assist with staff training, onboarding, and coaching.
Monitor inventory, communicate operational issues, and help resolve guest concerns.
Ensure opening and closing procedures and service checklists are completed.
Communicate effectively with management and support smooth daily operations.

How to Apply: Please email your resume to manager@highsocietea.ca with the subject line “Lead Server Application.”

If you’re passionate about hospitality, enjoy leading a team, and take pride in delivering outstanding service, we’d love to hear from you!

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More about this job

Responsibilities

Lead the front-of-house team aboard the bus, coordinate service, and provide guests with attentive service throughout the afternoon tea experience. Maintain food presentation, cleanliness, and safety standards; support training, inventory monitoring, guest issue resolution, and daily operating procedures.

Requirements

Candidates should have strong front-of-house serving experience, ideally including a lead or supervisory role, and be able to coordinate a small team in a fast-paced hospitality environment. Excellent communication and conflict-resolution skills, attention to detail, reliability, and comfort working on a moving vehicle are expected; food handling and responsible alcohol service certifications are an asset.

Skills

Front-of-House Service
Table Service
Order Management
Guest Relations
Team Coordination
Staff Training
Communication
Conflict Resolution
Food Presentation
Cleanliness and Safety
Inventory Monitoring
Reservation Management
Opening and Closing Procedures
Operational Problem-Solving
Food Handling
Responsible Alcohol Service

Visa sponsorship

Not detected in the job text

Keywords

Luxury Hospitality
Afternoon Tea
Guest Service
Front-of-House
Table Service
Order Management
Food and Beverage Service
Team Leadership
Staff Training
Onboarding
Coaching
Conflict Resolution
Food Presentation
Cleanliness Standards
Safety Standards
Inventory Monitoring
Reservations
Opening Procedures
Closing Procedures
Service Checklists
Food Handling Certification
Tourism
Live Entertainment
Toronto Landmarks

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