Software Release Manager

Software Release Manager

Support new and existing networking software releases from planning through execution and launch. Work with Engineering, DevOps, QA and program teams to coordinate deliveries, monitor release readiness and drive software quality.

Responsibilities

• Maintain release plans, schedules, milestones, dependencies and launch checklists.
• Coordinate release activities across engineering teams and geographies; track commitments and drive action items to closure.
• Monitor CI/CD pipeline health and coordinate resolution of build and test failures with Engineering and DevOps.
• Work with engineers to assess the impact of branch changes, code merges and release dependencies.
• Track software quality metrics, defect trends, release risks and mitigation plans; escalate blockers promptly.
• Maintain release documentation, build and release procedures, repositories and notification lists.
• Communicate release status, readiness, risks and changes clearly to stakeholders and management.
• Use approved AI tools to summarize release information, draft status updates, extract action items and assist with data analysis, validating results against source information.

Required qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or a related field, or equivalent practical experience.
• Five or more years of experience managing complex technical programs or software releases from planning through delivery.
• Two or more years of experience in the networking domain.
• Practical understanding of the software development lifecycle, release management and Agile/Waterfall delivery methods.
• Strong coordination, problem-solving and communication skills, with the ability to manage competing priorities and drive cross-functional commitments.
• Ability to analyze release and quality data and present clear findings and recommendations.
• Practical experience using generative AI assistants for day-to-day work, including writing effective prompts, providing relevant context, refining outputs and checking accuracy while following company data-handling policies.

Preferred qualifications

• Hands-on experience with Jira project and issue tracking, Git and GitHub.
• Experience with software quality initiatives, defect tracking, build troubleshooting, programming or QA.
• Familiarity with Excel, PowerPoint, Power BI, SharePoint and Confluence.
• Basic scripting or automation skills and experience with data analysis and visualization.
• Experience creating reusable AI prompts or workflows for recurring reporting, meeting summaries and release tracking.