Find work in Canada.

586,859 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
TO
Manager, Recreation
Town of Saugeen Shores
Port Elgin, ON
- $120,745 to $137,210 CAD / year
- Full-time
…Southampton Coliseum, including scheduling, maintenance coordination, customer service, rentals, bookings, and tenant relationships; ensure compliance with applicable legislation,…
Added 13 mins ago
TC
Corporate Equipment Coordinator (Contract)
Toromont Cat
Concord, ON
- Full-time
Toromont is looking for a Corporate Equipment Coordinator to join their team! The Corporate Equipment Coordinator is accountable for all work orders from opening to execution providing high…
Added 13 mins ago
Appointment Coordinator (Genesis South Edmonton)
Go Auto
Edmonton, AB
We’re looking for an Appointment Coordinator who thrives in a fast-paced, customer-focused environment and is interested in growing into a future Service Advisor role. This position is…
Added 28 mins ago
GM
Coordonnateur(trice), Ventes et Marketing | Sales & Marketing Coordinator
Grande Maison V (GMV)
Montreal, QC
- Full-time
Added 28 mins ago
CB
Customer Experience & Sales Coordinator
Comedy Bar
Toronto, ON
- $60,000 CAD / year
- Full-time
Comedy Bar is seeking a Customer Experience & Sales Coordinator to manage day-to-day customer service and box office support while helping grow revenue through outbound sales.
Added 28 mins ago
OH
Placement Coordinator
Ontario Health atHome
Peterborough, ON
- Full-time
Reporting to a Senior Manager, the Placement Coordinator is responsible for reviewing client assessments, and eligibility, authorizing the admissions to Long Stay, Short Stay and…
Added 28 mins ago
NS
Account Coordinator, PR & Influencer
North Strategic
Toronto, ON
- Full-time
Ready to kickstart your PR & Influencer career in a big way? As an Account Coordinator at North Strategic, you’ll join a dynamic team that’s all about fresh ideas, creativity, and real…
Added 28 mins ago
Volunteer Coordinator
The City of Fort Worth
Abbotsford, British Columbia
A Volunteer Coordinator position is available with The City of Fort Worth Code Compliance Department. The position will oversee and coordinate the volunteer service program for the Fort…
Added 28 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 28 mins ago
D
Hygiene Coordinator - Market Mall Dental Care
dentalcorp
Calgary, AB · Market Mall Dental Care
- Full-time
…stars on google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative…
Added 43 mins ago
H&
Lot Attendant
Harvey & Company Ltd - Gander
Gander, NL
- Full-time
Deliver Equipment & Attachments to service department for assembly & PDI when instructed by Sales Coordinator
Added 43 mins ago
BT
Cross Dock Operator
Bison Transport Inc.
Calgary, AB
- Full-time
…Shortages, and Damages (OS&D), and communicating appropriately to coordinator or supervisor to ensure items are being acted…
Added 43 mins ago
B
Bilingual Property Services Coordinator (ENG/FR)
BGIS
Gatineau, QC
- Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 59 mins ago
FC
Facilities Coordinator
Fidelity Canada
Toronto, ON
- Full-time
Have excellent customer service and relationship management skills.
Added 59 mins ago
S
Fleet Coordinator
Scotlynn
ON · Simcoe, ON
- $41,600 to $50,000 CAD / year
- Full-time
Develop long-term relationships with drivers by providing them with excellent customer service
Added 59 mins ago
TA
Account Manager (Commercial Division)
TG Appliance Group Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…deliver on sales targets, gross margins and high levels of customer satisfaction. The will ensure that strong customer relationships are nurtured to grow revenue from existing accounts and…
Added 1 hour ago
TC
Product Support Coordinator
Toromont Cat
Thunder Bay, ON
- Full-time
Toromont Cat is looking for a Product Support Coordinator to join our team in Thunder Bay! The Product Support Coordinator is accountable for all work orders from opening to execution…
Added 1 hour ago
TM
Product Support Coordinator
Toromont Material Handling/ Manutention Toromont
Vaughan, ON
- Full-time
Toromont Material Handling is seeking a Product Support Coordinator to join our team. The Product Support Coordinator is accountable for all work orders from opening to execution providing…
Added 1 hour ago
C
Bilingual Communications Coordinator (*1 Year Contract*)
CAPREIT
Toronto, ON
- Other
Reporting to the Senior Manager, Strategic Resident Experience and Communications, the Bilingual Communications Coordinator will support a broad portfolio of strategic and operational…
Added 1 hour ago
CH
Workplace Experience Coordinator
CBRE HV
Vancouver, BC
- Full-time
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service driven manner.
Added 1 hour ago
MD
Human Resources Staffing Support Technician - Human Resources Technician 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Provide customer service and respond to employee and supervisor inquiries regarding HR procedures, records, and processes.
Added 1 hour ago
OL
Franchise Development Communication Coordinator (Corporate Head Office)
Oxford Learning Stoney Creek
London, ON
- Contract
Experience in customer service, reception, retail, call centres, admissions, recruitment, or another people-facing role
Added 1 hour ago
L
Coordonnateur(trice) des opérations de bureau/Office Operations Coordinator
lumenpulse
Longueuil, QC
- Full-time
A customer-service mindset, with strong communication and interpersonal skills.
Added 1 hour ago
VF
Operations Coordinator
VTR Feeder Solutions Inc.
Grimsby, ON
- Full-time
Exemplary customer service skills and strong written and verbal communication skills
Added 1 hour ago
CF
Junior Estimator
Community Fire Prevention
Port Coquitlam, BC
- Full-time
…Fire Prevention - Onyx Fire family company BC, as a full-time Coordinator/Junior Estimator! As a member of our Estimating Team, you will gain practical knowledge of local Fire & Life Safety…

HighlightTA

Client Success Specialist

London, ON, Canada

$40,000 to $45,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $40,000 to $45,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

About OSG

OSG is a national leader in workplace health and safety, delivering training, consulting, and software solutions that help organizations operate safer, smarter, and more effectively.

We partner with organizations across Canada to navigate complex regulatory environments, reduce risk, and build strong safety cultures that support both compliance and performance. Our approach combines practical expertise, modern learning solutions, and a deep understanding of workplace realities.

At OSG, we believe safety is not just about meeting requirements - it is about enabling people and businesses to thrive. Our team is driven by a shared commitment to quality, continuous improvement, and making a meaningful impact for our clients every day.

About the Role

The Client Success Specialist plays a key role in supporting and maintaining strong relationships with OSG clients. Acting as the primary point of contact, you will help clients navigate OSG's training, consulting, and online services by providing timely support, coordinating service bookings, identifying additional needs, and proactively following up on upcoming certification renewals. Through ongoing communication and relationship-building, you'll help drive client satisfaction, retention, and continued engagement with OSG.

Key Responsibilities

Client Support

Respond to inbound client contact by phone, email and chat within established service standards.
Resolve client support and troubleshooting issues, escalating and coordinating with internal teams through to closure.
Provide technical support to online learning clients, troubleshooting platform issues and helping ensure a smooth learning experience.
Answer client questions about OSG training, consulting and online services.

Service Booking and Sales

Book services for clients on request, confirming the request is understood so the right service is recommended and processed correctly.
Identify additional client needs during conversation. Book additional services directly where no further discovery is required, and make a warm transfer to the appropriate team member where further discovery is needed.
Proactively contact clients to coordinate and schedule evaluations, working closely with the Training Coordinator to ensure timely bookings.

Retention and Renewal

Make proactive outbound calls to clients ahead of certificate and service expiry to secure recertification and renewal.
Onboard clients to OSG services.

Internal Support and Administration

Provide administrative support to the Sales team.
Track client interactions, issues and outcomes in the CRM.
Maintain working knowledge of OSG’s service catalogue and relevant health and safety regulatory changes.
Other duties as assigned.

Qualifications and Experience

Must Haves

Post-secondary diploma or degree, or equivalent practical experience.
Previous experience in a customer-facing role with a strong focus on communication and relationship-building.
Strong written and verbal communication skills, with the ability to communicate clearly, professionally, and confidently with clients.
Composure and empathy with frustrated clients, including the ability to de-escalate.
Comfortable making proactive outbound calls to clients, initiating conversations, and confidently discussing service needs, renewals, and additional opportunities.
A genuine interest in solving client problems.
Sound judgment on when to resolve, when to escalate, and when to transfer.
Accuracy and attention to detail when booking services and preparing quotes.
Organized enough to juggle a high volume of inquiries and keep follow-up commitments.
Comfort with software tools and a willingness to learn OSG systems.

Nice to Haves

B2B customer-facing experience.
Exposure to CRM software. OSG uses Salesforce.
Familiarity with workplace health and safety training or compliance.
French language skills

No prior client success or inside sales experience needed. This is an entry-level role and OSG provides structured training.

How We Hire

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.

This posting is for a current, open position within OSG.

This opportunity is offered through HighlightTA, the on-demand talent team supporting OSG's growth.

Connect with us and learn more:

OSG on LinkedIn

HighlightTA on LinkedIn

Apply About employer

More about this job

Responsibilities

The Client Success Specialist acts as the primary point of contact to support clients with training, consulting, and online services. Responsibilities include resolving support issues, coordinating service bookings, managing renewals, and maintaining accurate records in the CRM.

Requirements

Candidates must have a post-secondary diploma or degree and experience in a customer-facing role with strong communication skills. Proficiency in software tools and the ability to handle outbound calls and client inquiries are essential.

Skills

Customer support
Relationship building
Communication
Technical support
Troubleshooting
Sales
CRM
Administrative support
Scheduling
De-escalation
Attention to detail
Time management
Client onboarding
Professionalism

Benefits

Bonus

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Customer Support
Sales
CRM
Salesforce
Health and Safety
Compliance
Training
Consulting
Onboarding
Technical Support
B2B
Relationship Management
Administrative Support
Regulatory Compliance
Service Booking
Outbound Calling
Client Retention

Report this job