Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 50 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
T
Account Director
Tru
Toronto, ON
- Full-time
Data Analytics & Insights: Use analytics platforms, including Google Analytics, to track performance, build reporting models, and recommend data-backed optimizations.
Added 2 hours ago
SQ
Bilingual ADP Sales Manager
Sunlife Québec
Quebec, QC
- Full-time
Relentless focus on data and insights for the team – collaborate with Analytics team, drive to close data gaps, analyze results, provide feedback, and recommend improvements to leadership.
Added 4 hours ago
J
Senior Product Manager
Jobgether
Canada
- Full-time
As a Senior Product Manager, you will shape the future of data-driven product experiences within an innovative SaaS environment. You will own the data foundation, analytics and reporting…
Added 5 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
Added 5 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 6 hours ago
AS
Project Manager L5 / Lead IT Project Manager
Apex Systems
Mississauga, ON
- $70 to $100 USD / hour
- Full-time
The Project Manager L5 / Lead IT Project Manager will lead large, complex programs that support enterprise strategy and business value across McKesson. This role will oversee multiple…
Added 6 hours ago
A
HR Solutions Partner
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…HR discipline knowledge. They generate and interpret people insights, highlight workforce risks and trends, and support Strategic Workforce Planning by translating data into actionable…
Added 6 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 7 hours ago
Manager Marketing
Gildan
Mississauga, ON
NPD & data analytics skills: Analytically focused with ability to create insights from data
Added 8 hours ago
HO
Snr Talent Acquisition Business Partner
Humans of HR
Vancouver, BC
- Full-time
Data-Driven Recruitment: Use analytics to evaluate recruitment effectiveness, report on metrics, and provide actionable insights to leadership.
Added 8 hours ago
OW
Oliver Wyman- Private Capital/Industrials- Engagement Manager
Oliver Wyman Group
Toronto, ON
- Other
…leadership, building trusted relationships and providing strategic insights throughout the transaction lifecycle. Engagement Managers play a critical role in leading commercial due…
Added 9 hours ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
The Line Manager - Exports is responsible for the commercial performance, profitability, and strategic growth of assigned export trade(s) from Canada. This role owns the development and…
Added 10 hours ago
NE
Senior QA Analyst (12 months Contract)
Nelson Education LTD
Remote, Canada
- Contract
- Remote
This position will primarily support product development. The QA Manager may also assign a portion of the analyst’s time to infrastructure, platform, performance, or other technical…
Added 10 hours ago
FN
Social Media Manager
Far Niente LLC
Oakville, ON
- Full-time
Experience using analytics and performance insights to optimize social media campaigns.
Added 10 hours ago
HI
Product Owner ( Spanish Speaker )
HRbrain Inc.
Toronto, ON
- Full-time
The incumbent acts as a Sr. Product Manager and manages the design and deployment front-line tools and solutions across our international markets for retail and small business segments. As…
Added 11 hours ago
F
Responsable de projets - Expériences Fever Originals
Fever
Montreal, QC
- Full-time
Tu te joindras à l’équipe Fever Originals dans notre bureau de Montréal. Tu utiliseras des données et des insights pour créer des événements et des expériences uniques qui permettent aux…
Added 11 hours ago
HI
Project Coordinator
HUB International
Vancouver, BC · Toronto, ON
- Full-time
Reporting to the Manager, Operations the successful candidate will:
Added 11 hours ago
V
Staff Information Security Engineer - Threat Detection & Response
Visier
Remote, Canada
- Full-time
- Remote
…through our award-winning, agentic AI technology by surfacing the insights leaders need to plan, decide, and act with confidence in the moments that matter most. As the market leader in…
Added 11 hours ago
V
Privacy and AI Program Manager
Visier
Remote, Canada
- Full-time
- Remote
…through our award-winning, agentic AI technology by surfacing the insights leaders need to plan, decide, and act with confidence in the moments that matter most. As the market leader in…
Added 11 hours ago
LI
Director of Enterprise Sales (New Business)
Loopio Inc.
Remote, Canada
- $288,000 to $324,000 CAD / year
- Full-time
- Remote
Embrace Data: Make data-driven decisions the standard across the sales organization, using analytics to identify opportunities and mitigate risks.
Added 12 hours ago
OM
Senior Campaign, Social
Omnicom Media
Toronto, ON
- Full-time
As a Sr Campaign Manager, Paid Social Activation, you will own the execution and performance of paid social campaigns across key platforms including Meta, TikTok, Snapchat, LinkedIn,…
Added 12 hours ago
OW
Oliver Wyman- Private Capital/Industrials- Engagement Manager
Oliver Wyman
Toronto, ON
- Full-time
…leadership, building trusted relationships and providing strategic insights throughout the transaction lifecycle. Engagement Managers play a critical role in leading commercial due…
Added 12 hours ago
JD
Tactical Sales Specialist
John Deere
Grimsby, ON
- Full-time
Utilize data and analytics tools to generate leads, develop insights, and monitor effectiveness of sales and marketing programs.
Added 12 hours ago
A
Director, Treasury & Business Intelligence
Avana
Regina, SK
- Full-time
…the quality and effectiveness of the function and leads the Manager, Finance and assigned team members. The role translates financial and operating information into clear recommendations…

HighlightTA

Enterprise Customer Success Manager

Remote, Canada

Remote

$68,000 to $85,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $68,000 to $85,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 3, 2026

Original job description

About Certn

At Certn, we’re changing how trust works with The World’s Easiest Background Check. We’ve raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we’re still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust.

We’re not a traditional background screening company. We’re a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let’s build what’s next, together.

About the Role

The Enterprise Customer Success Manager plays a key role in driving the success and satisfaction of a diverse customer portfolio, including our top Enterprise customers and complex integrations. You'll execute strategic customer success initiatives and work closely with cross-functional teams to make sure those initiatives line up with our broader business goals.

Key Responsibilities

Strategic Customer Success Initiatives

Develop and execute customer success strategies that improve satisfaction, onboarding, retention, and revenue growth
Collaborate with cross-functional teams to align customer success initiatives with overall business objectives

Customer Advocacy and Industry Insights

Act as a key advocate for customers within the organisation, making sure their needs are understood and addressed
Stay on top of industry trends and use those insights to give customers strategic recommendations

Performance Metrics and Reporting

Analyse customer performance metrics and prepare comprehensive reports for internal stakeholders
Use data-driven insights to spot opportunities for continuous improvement and innovation

Customer Retention and Growth

Give input into and implement strategies to improve customer retention
Identify and address factors that may contribute to churn
Identify and track cross-sell and upsell opportunities within the existing customer base
Partner with Sales and Marketing to develop and implement customer expansion strategies

Mentorship

Provide guidance and support to junior team members
Help build a culture of continuous learning, collaboration, and excellence within the team

Key Qualifications

Experience advocating for customers at an executive level within an organisation
Track record of driving customer growth through successful cross-sell and upsell initiatives
Proven ability to collaborate across departments to drive overall business success
Experience working with SaaS products in the technology industry

Bonus

College or university degree, or equivalent work experience
Strong skills using data analytics to drive insights and improvements
Proven ability to give strategic recommendations based on industry insights
Previous experience or certifications in customer success or customer support

If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspectives that brings.

Our Culture

Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes.

We think like owners and execute with urgency.
We’re customer-obsessed and always learning.
We give real feedback and hold each other to high standards.

AI in Our Culture

We’re AI enthusiasts. From Ops to Legal, Product to People & Culture, we use AI to move faster, make smarter decisions, and build better experiences.

We believe in using AI intentionally - ethically, creatively, and always in service of delivering more for our customers and each other. Don’t worry if you’re not an expert; curiosity and a willingness to learn matter most.

What's in it for you?

32 days of paid time off per year
Company-paid benefits that start on day 1
Remote-friendly and supportive flexible remote arrangements
Work-from-home allowance
Professional development budget
And a few more goodies!

Come As You Are

We’re committed to building a workplace that’s diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we’ve got you.

One Last Thing…

Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well!

How We Hire

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.

This posting is for a current, open position within Certn.

This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth.

Connect with us and learn more:
Certn on LinkedIn

HighlightTA on LinkedIn

Apply About employer

More about this job

Responsibilities

The Enterprise Customer Success Manager will develop and execute strategic initiatives to improve customer satisfaction, retention, and revenue growth. They will also act as a customer advocate, analyze performance metrics, and collaborate with cross-functional teams to drive business objectives.

Requirements

Candidates should have experience advocating for customers at an executive level and a proven track record of driving growth through cross-sell and upsell initiatives. Proficiency in SaaS technology and strong data analytics skills are required to provide strategic insights.

Skills

Customer success
Strategic planning
Data analytics
Customer retention
Upselling
Cross-selling
SaaS
Relationship management
Reporting
Mentorship
Stakeholder management
Customer advocacy
Performance metrics
Business development
Collaboration

Benefits

32 days of paid time off per year
Company-paid benefits
Remote-friendly arrangements
Work-from-home allowance
Professional development budget

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Customer Success
SaaS
Background Check
Customer Retention
Upsell
Cross-sell
Data Analytics
Strategic Planning
Performance Metrics
Stakeholder Management
Customer Advocacy
Remote-first
Mentorship
Business Growth
Integration
Customer Onboarding
Churn Reduction
Technology Industry
AI
Collaboration

Report this job