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Added 5 days ago
S
Field Marketing Specialist
Solink
Remote, Canada
- $58,314 to $75,000 CAD / year
- Full-time
- Remote
Solink is looking for a Field Marketing Specialist to execute our trade show and field event program across North America. Our buyers: loss prevention leaders, operators, franchise owners,…
Added 6 days ago
SI
Director of Information Technology
STACK IT Recruitment
Remote, Canada
- Remote
An IT leader who operates at the strategic level, directing outcomes through plans, roadmaps, and documentation rather than hands-on configuration
Added 6 days ago
LA
Senior CRM Specialist - Adobe Experience Cloud
Level Agency
Remote, Canada
- Full-time
- Remote
The Senior CRM Specialist is a hands-on, technically strong CRM operator who builds, deploys, and maintains email campaigns and customer journeys in Adobe Experience Cloud for Level's…
Added 9 days ago
BS
Senior Cybersecurity Engineer
Blackline Safety
Remote, Canada
- Full-time
- Remote
Design and implement controls, architecture patterns, technical standards, and configuration baselines across complex enterprise environments.
Added 9 days ago
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Senior Technical Account Manager
Fenergo
Remote, Canada
- Remote
…practically involved in reviewing case evidence, including logs and configuration details, and shaping troubleshooting…
Added 10 days ago
KT
BUSINESS DEVELOPMENT SPECIALIST
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 USD / year
- Full-time
- Remote
Kspace FieldOps: On-site technology assessments, installation, configuration, equipment deployment, technical field support, and infrastructure documentation.
Added 10 days ago
MN
Network Operations Centre - Support Specialist Tier 1
March Networks
Remote, Canada
- Full-time
- Remote
March Networks is looking to expand the Managed Services team with a Network Operations Center (NOC) Tier 1 Support Specialist to proactively monitor a customer’s install base of March…
Added 16 days ago
P
Technical Customer Support Advocate
Procurify
Remote, Canada
- Full-time
- Remote
…will be a primary architect of our self-serve ecosystem and a specialist in complex customer…
Added 17 days ago
E
Junior IT Desktop Support Specialist
Entuitive
Remote, Canada
- Full-time
- Remote
Entuitive is looking for an IT Desktop Support Specialist based out of our Toronto office. We are passionate about our work and the talented individuals that get to deliver complex projects…
Added 18 days ago
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Spécialiste des tests système / System Test Specialist - DAP
Genetec
Remote, Canada
- Full-time
- Remote
Expérience avec l’écosystème Microsoft et sa configuration
Added 19 days ago
ZI
ServiceNow Developer GRC
ZENITH INFOTEK LLC
Remote, Canada
- $50 CAD / hour
- Full-time
- Remote
Follow ServiceNow development and configuration best practices.
Added 23 days ago
VC
Implementation Specialist (Software)
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
…Management (BPM) solutions. We’re looking for an Implementation Specialist I to join our Professional Services team. This is an entry‐level, early‐career role designed for individuals who…
Added 23 days ago
MI
Junior Solutions Specialist
Method Integration Inc.
Remote, Canada
- $55,000 CAD / year
- Full-time
- Remote
…built around how they actually work. As a Junior Solutions Specialist, you'll be part of every step, from the first discovery call to go-live. You'll get to know each client's workflows,…
Added 25 days ago
Z
Digital Consulting Architect, CPQ
Zaelab
Remote, Canada
- Full-time
- Remote
…primary functional and technical authority for CPQ, product configuration, pricing, and ordering workflows across platforms such as ServiceNow (Logik.ai) and adjacent commerce…
Added 1 month ago
N
Oracle Cloud Technical Architect
Nuvei
Remote, Canada
- Remote
…in two waves, alongside a systems integrator and a number of specialist partners for 3rd party solutions being implemented in parallel. This role sits on the Nuvei side of that program and…
Added 1 month ago
N
Oracle Cloud Developer
Nuvei
Remote, Canada
- Remote
…in two waves, alongside a systems integrator and a number of specialist 3rd party partners for solutions implemented in parallel. This role sits on the Nuvei side of that program and…
Added 1 month ago
TI
Associate Application Specialist
Tecsys Inc.
Remote, Canada
- Full-time
- Remote
…Professional Services department, you’ll drive the data collection and configuration of the Tecsys solution collaborating with the project team to identify customer needs and define…
Added 1 month ago
TI
Hospital Inventory Application Specialist
Tecsys Inc.
Remote, Canada
- Full-time
- Remote
As an Implementation and Business process-focused Application Specialist in our Professional Services department, you’ll drive the data collection and configuration of the Tecsys solution…
Added 1 month ago
BV
Live Content Marketing Specialist, Live Games
Big Viking Games
Remote, Canada
- Contract
- Remote
Big Viking Games is looking for a Live Content Marketing Specialist to support Fish World, one of our long-running live-service games with a loyal player community and recurring content…
Added 1 month ago
VC
Partnership & Growth Associate
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
Provide day-to-day support on larger accounts held by senior colleagues: routine maintenance, data updates, configuration changes, and low-complexity requests
Added 1 month ago
D
Fulfillment Specialist (Canada)
Dandy
Remote, Canada
- Full-time
- Remote
Dandy is looking for a Fulfillment Specialist to support daily fulfillment operations in Toronto Canada. You’ll help ensure dental kits, accessories, consumables, and replacement orders are…
Added 6 months ago
A
Systems Upgrade Specialist (Linux)
Anovia
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
Anovia is seeking a Systems Upgrade Specialist to keep our Call Handling customer base on current, supported software releases. In this role, you will plan, schedule, and execute remote…
Added 1 month ago
G
Spécialiste en tests logiciels / Software Test Specialist - Mobile & Web Apps
Genetec
Remote, Canada
- Full-time
- Remote
Expérience dans les environnements Linux, notamment le dépannage en ligne de commande, l’analyse des journaux, la validation des services et la configuration système
Added 1 month ago
G
Spécialiste en analyse numérique / Digital Analytics Specialist
Genetec
Remote, Canada
- Full-time
- Remote
Connaissance des concepts, de la configuration, du dépannage ou de l'optimisation de Google Tag Manager côté serveur (sGTM)
Added 1 month ago
G
Spécialiste en analyse numérique / Digital Analytics Specialist
Genetec
Remote, Canada
- Full-time
- Remote
Connaissance des concepts, de la configuration, du dépannage ou de l'optimisation de Google Tag Manager côté serveur (sGTM)

HighlightTA

IT Support Specialist

Remote, Canada

Remote

$55,000 to $65,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: Post-secondary education in Computer Science or related field with minimum 1-3 years of experience in IT System Administrator role with IT Support background.
Posting language: English
Posted: Aug 21, 2026

Original job description

About StickerYou

StickerYou is a leading global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tattoos, and more. Our proprietary platform infuses automation technology and creativity to empower anyone to make the best custom products in any size, shape, and quantity. Business and consumers can make their marketing, packaging, décor, or personal expression professional grade.

We believe in the enormous power of customization. We are a smart, creative, and passionate group dedicated to growing the most talented and engaging people in Toronto, Canada. We proudly make custom products locally for the global market using software and advanced digital manufacturing.

We make what matters stick!

The Role

As an IT Analyst, you will be responsible for supporting the day to day office activities related to normal everyday computers and network usage for the office and remote users. Additionally, routine activities related to the on- and off-boarding process of StickerYou employees.

What You Will Do

IT Operations

Assist with installing and configuring software on the company’s computers
Provision computers and other computer devices
Maintain peripheral computer devices including but not limited to monitors, printers, user input devices, modems, adapters, IP phones, etc.
Connect shared network devices like printers, drives, IP phones, etc
Configure remote access, VPN, Wi-Fi on company’s computers and mobile devices
Maintain inventory of computer hardware and software
Maintain documentation of the local network and related information (how-to documents)
Procure computer hardware and software on demand
Monitor and help implement the company's security, backup, and antivirus protection policies

IT Infrastructure Management

Develop and implement information security, remote access, and data protection policies
Research, procure, provision, configure and support specialized and/or expensive shared IT infrastructure hardware and software like high-end servers, network equipment, security devices, server room equipment, etc.
Continuously and proactively monitor states of all business critical infrastructure elements, and develop and execute action plans in case of service disruptions or disasters
Develop, implement and monitor an IT infrastructure disaster recovery plan
Research, procure and maintain relations with third party IT service providers, like Internet, IP Phones, etc.
Manage advanced network services including but not limited to public and private DNS, DHCP,
Wi-Fi infrastructure, File sharing, network printers, network security (firewalls), centralized backups, data protection and antivirus protection
Manage and monitor Windows domain, Active directory and related Windows network services
Manage Hyper-V Virtual platform and corresponding virtual machines
Manage and monitor hosted IaaS implementations related to StickerYou public and private hosted software solutions
Develop, implement and utilize continuous IT infrastructure monitoring and alerting.

Production Analytics

Provide day-to-day technical support for production software, computers, equipment connectivity, scanners, and related systems.
Troubleshoot production system issues and coordinate with internal teams and external vendors to minimize downtime.
Support production applications including ONYX, Zund Cut Center (ZCC), Hybrid, Rasterlink and other manufacturing systems.
Assist in Workflow and production analysis leading to understanding inefficiencies/ bottlenecks and research/create opportunities for workflow automation
Maintain and carry out periodic audits of production software and IT infrastructure to ensure minimal operational downtime
Support integrations between production equipment, software, databases, and internal business systems.
Develop user stories for workflow automation for production cost centers and be single point of contact with the Dev team
Work closely with the Dev team and assist in upkeep/operations of IT/Software related to production cost centers
Maintain system documentation, troubleshooting procedures, configurations, and issue logs.
Collaborate with Product/Data Analyst for requirement generation of production analytics/reports
Participate in implementation, testing, and rollout of new production systems, equipment, and automation technologies.
Work on specific projects related to new installation, process improvements, cost reduction and waste management
Any other production tasks as assigned on case-to-case basis

Requirements

Post-secondary education in Computer Science or related field with minimum 1-3 years of experience in IT System Administrator role with IT Support background.
Knowledge of IT management software tools, networking, operating system and server architectures
Highly effective verbal and written communication skills;
You are motivated by a desire to provide excellent service; and
You are self-directed and comfortable taking initiative to get things done.
And most importantly…a genuine passion for the power of Stickers!!

Who You Are

Upbeat, optimistic, passionate and friendly.
Passion for detail, accuracy, and finding the solution to problems
Excellent communicator
Team player with strong time management skills and flexibility to adapt to our evolving operation

Work Arrangement

This is a hybrid role, with a mix of in-office and remote work. This position requires working from the office 2-3 days per week (Tuesday through Thursday).

Office Location

670 Caledonia Road, York, ON

Why StickerYou?

A high-growth company with a strong leadership team
Company-wide positive energy - people enjoy coming to work
Fast-changing environment with ample learning and growth opportunities
Growing a global Canadian brand that takes pride in local manufacturing
Strong corporate vision focused on making small companies better
Opportunity to serve a wide variety of small and medium-sized businesses
Use of cutting-edge e-commerce and digital print customization technology

Diversity & Inclusion

StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

How We Hire

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.

This posting is for a current, open position within StickerYou.

This opportunity is offered through HighlightTA, the on-demand talent team supporting StickerYou's growth.

Connect with us and learn more:

StickerYou on LinkedIn

HighlightTA on LinkedIn

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More about this job

Responsibilities

The IT Support Specialist will manage day-to-day office IT operations, including hardware provisioning, network maintenance, and user support. Additionally, the role involves managing IT infrastructure, implementing security policies, and providing technical support for production systems and manufacturing software.

Requirements

Candidates must have post-secondary education in Computer Science or a related field. A minimum of 1-3 years of experience in an IT System Administrator or IT Support role is required.

Skills

IT Operations
Network Administration
System Administration
Hardware Procurement
Software Configuration
Active Directory
Windows Domain Management
Hyper-V
VPN Configuration
Technical Support
Disaster Recovery
Information Security
Production Analytics
Workflow Automation
Troubleshooting
Documentation

Visa sponsorship

Not detected in the job text

Keywords

IT Support
System Administrator
Networking
Active Directory
Hyper-V
VPN
Wi-Fi
Windows Domain
DNS
DHCP
Firewalls
Data Protection
Antivirus
Production Analytics
Workflow Automation
ONYX
Zund Cut Center
Hybrid
Rasterlink
Hardware Procurement
Disaster Recovery
IaaS
Technical Support
E-commerce
Manufacturing Systems

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