Jobs in Canada

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Added 5 mins ago
SA
Pharmacy Technician
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
…medications for patients and healthcare professionals. The Pharmacy Technician performs duties related to medication preparation, inventory management, purchasing, automated dispensing…
Added 21 mins ago
OE
Driver
Otis Elevator Co.
Ottawa, ON
- Full-time
…we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click…
Added 21 mins ago
Forestry Equipment Assembler (Mechanic Level Experience)
Tigercat | MacDonald Steel
Brant, ON
Dedicated Day Shift: 7:00am – 3:30pm, Monday – Friday
Added 21 mins ago
Service Manager (Machine & Automation Solutions)
Source Atlantic Ltd.
Winnipeg, MB · Calgary, AB
…Saskatchewan, Alberta, and British Columbia, ensuring responsive, high-quality service while driving technician performance, development, and overall service excellence. This role will…
Added 21 mins ago
L
Medical Lab Technician (OPSEU LAB) - Cytology - Temporary Full Time - Afternoon Shift - Toronto, ON
LifeLabs
Toronto, ON
- Full-time
Data entry skills - Must have data entry experience; typing speed 45 words per min
Added 36 mins ago
CO
Manager of Roads and Solid Waste (1 Vacancy)
City of Woodstock
Woodstock, ON
- Full-time
…levels, materials management, and reporting. Monitors service quality, resolves operational issues, and supports continuous improvement in program delivery and customer…
Added 36 mins ago
W
Materials Technician - Edmonton
WSP
Edmonton, AB
- Full-time
Help shape the safety, quality, and performance of critical infrastructure projects. As a Materials Technician, you will play a hands-on role in delivering field and laboratory testing…
Added 51 mins ago
KN
Maintenance Technician
Katoen Natie
AB · Edmonton, AB
- Full-time
This individual must possess a thorough knowledge of installation, maintenance, repair, and alignment of industrial machinery · Must have a high standard for quality
Added 51 mins ago
H
Technician support TI - Niveau 2
Highspring
Montreal, QC
- Full-time
Highspring is seeking an experienced Level 2 IT Support Technician to serve as the primary IT support resource for client offices in Montréal, Sherbrooke, and Longueuil.
Added 51 mins ago
LC
Engineer - Manufacturing Technician
Linamar Corporation
Guelph, ON
- Full-time
As a Manufacturing Technician, you will play a critical role in the production process, ensuring that manufacturing operations run smoothly and efficiently. You will collaborate with…
Added 51 mins ago
Automation and Instrumentation Technician
Cargill
High River, AB
Shift Available: Rotating 12 hour shift (four (4) days on, five (5) days off - five (5) days on, four (4) days off)
Added 1 hour ago
Mechanic
Liftow Limited
Brockville, ON
✅ Day shift schedule, Monday to Friday
Added 1 hour ago
DC
Cleaning Technician- Newmarket
Dr Clean
ON · New Market, Ontario
- Part-time
Our team takes pride in delivering top-quality service to diverse industries such as clinics, daycares, financial institutions, mine sites, offices, schools, commercial and industrial…
Added 1 hour ago
DC
Cleaning Technician-Scarborough
Dr Clean
Toronto, ON · Scarborough, Ontario
- Part-time
Our team takes pride in delivering top-quality service to diverse industries such as clinics, daycares, financial institutions, mine sites, offices, schools, commercial and industrial…
Added 1 hour ago
TH
Tool Technician Full Time (NEPEAN)
The Home Depot
Ottawa, ON
- Full-time
Tool Rental Technician (TRT) ensures rental tools and equipment are maintained, repaired and available for customers to rent. The TRT writes customer contracts and invoices for tool and…
Added 2 hours ago
AH
Press Operator Terrebonne
Actualisation: HR Solutions for Businesses
Terrebonne, QC
- Internship
$2.00 per hour premium for the night shift + $1.50 when you work the weekend (Saturday-Sunday)
Added 4 hours ago
TS
Class 1 Truck driver / Petroleum
The Seaboard Transport Group
Regina, SK
- Full-time
Minimum 2 years of verifiableClass 1 experience required
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our…
Added 4 hours ago
CM
Multi-Task Maintenance Technician - Québec-Charlevoix Club Med Charlevoix
Club Med
Montreal, QC
- Temporary
Adapt to the standards of high-quality Club Med services
Added 4 hours ago
CC
Maintenance Coordinator
Colas Canada Inc.
Edmonton, AB
- Contract
Verify contractor compliance with safety, quality, and site requirements.
Added 5 hours ago
AH
Registered Nurse - Occupational Health Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…care, health promotion and maintenance. You will provide safe, quality patient and family centered care while reflecting the shared vision and values. PLEASE NOTE: Provisional Permit…
Added 6 hours ago
Lead Automotive Technician - Audi Edmonton North
The Jim Pattison Auto Group
Edmonton, AB
Automotive Service Technician Red Seal Certification is required
Added 6 hours ago
RS
Pipeline Integrity Technician
Rockwood Service Corporation
Edmonton, AB
- Full-time
…industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest…
Added 6 hours ago
RS
NDT Technician - UT
Rockwood Service Corporation
Grande Prairie, AB
- Full-time
…industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest…
Added 8 hours ago
FC
Sr Vehicle Technician - PUD
FedEx Canada
Dartmouth, NS
- Full-time
Must possess a valid G license and have a good driving record · Must have basic knowledge of welding and safety procedures

Highspring

Technician support TI - Niveau 2

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Experience: Seven to 12 years of IT support experience, ideally in a multi-site professional environment.
Posting language: English · French
Posted: Nov 13, 2026

Original job description

English section of this bilingual listing.

Highspring is a next-generation consulting and professional services firm. We deliver modern, agile, and forward-thinking solutions to our clients across North America. We work with some of the most innovative companies in banking, insurance, and technology to help them build the future. At Highspring, we believe in empowering our people, fostering technical leadership, and delivering real business impact.

The Opportunity

Highspring is seeking an experienced Level 2 IT Support Technician to serve as the primary IT support resource for client offices in Montréal, Sherbrooke, and Longueuil.

In this multi-site role, you will support engineers and other professionals who use a broad range of specialized applications and complex workstation environments. Reporting to the IT team, you will take ownership of Level 2 support requests, resolve technical issues, and help maintain reliable, high-performing user environments.

Support will be delivered remotely and on-site based on operational needs.

What You'll Do

Serve as the primary IT support resource for the Montréal, Sherbrooke, and Longueuil offices.
Provide Level 2 technical support to a user community primarily composed of engineers and other professionals.
Diagnose and resolve complex issues affecting workstations, applications, user profiles, access, and working environments.
Take ownership of incidents requiring deeper technical expertise and follow them through to resolution.
Install, configure, maintain, and troubleshoot workstations and peripheral devices.
Support complex workstations and specialized software used by engineering teams.
Help manage workstation updates, configurations, and performance.
Support Microsoft 365, Teams, Outlook, SharePoint, OneDrive, and Windows.
Collaborate with internal teams and vendors to resolve issues involving specialized applications.
Track incidents and service requests through the C2 ticketing system.
Document technical interventions, implemented solutions, and procedures.
Prioritize requests based on urgency and operational impact.
Escalate issues that require higher-level expertise.
Help improve IT processes and service quality.

What You Bring to the Table

Seven to 12 years of IT support experience, ideally in a multi-site professional environment.
Strong hands-on experience providing Level 2 technical support.
Advanced knowledge of Microsoft 365 and Windows.
Experience supporting complex workstations and specialized software.
Experience in consulting engineering, engineering, or another technically demanding user environment is a strong asset.
Experience with ticketing and service-request management tools, including C2.
Strong diagnostic skills and the ability to resolve complex technical issues.
A valid driver's license and access to a personal vehicle for travel between offices.

Core Skills Required

Strong customer service skills and a user-focused approach.
Ability to work independently and take proactive ownership of requests.
Excellent technical troubleshooting and problem-solving abilities.
Ability to manage multiple priorities simultaneously.
Sound judgment when responding to varied and occasionally urgent user needs.
Strong communication and collaboration skills.
Excellent organization, attention to detail, and commitment to quality.

Our Stack

Microsoft 365
Microsoft Teams
Microsoft Outlook
Microsoft SharePoint
Microsoft OneDrive
Microsoft Windows
C2 ticketing system
Specialized engineering software
Complex workstation environments

Why Join Highspring

This opportunity offers the chance to make a direct operational impact by supporting technical professionals across a complex, multi-site environment. You will take ownership of challenging support issues, work with a broad range of technologies, and collaborate with internal teams and specialized vendors.

Read the full bilingual original

À propos de Highspring

Highspring est une firme de consultation et de services professionnels de nouvelle génération. Nous offrons à nos clients partout en Amérique du Nord des solutions modernes, agiles et tournées vers l'avenir. Nous collaborons avec certaines des entreprises les plus innovantes des secteurs bancaire, de l'assurance et des technologies afin de les aider à bâtir l'avenir. Chez Highspring, nous croyons à l'autonomisation de nos équipes, au développement du leadership technique et à la création d'un impact concret sur les affaires.

L'occasion

Highspring recherche une technicienne ou un technicien en soutien informatique de niveau 2 qui agira comme principale personne-ressource pour des bureaux clients situés à Montréal, Sherbrooke et Longueuil.

Dans ce rôle multisite, vous offrirez du soutien à des ingénieurs et à d'autres professionnels utilisant une vaste gamme d'applications spécialisées et de postes de travail complexes. Relevant de l'équipe des technologies de l'information, vous prendrez en charge les demandes de niveau 2, résoudrez des problématiques techniques et contribuerez au maintien d'environnements utilisateurs fiables et performants.

Le soutien sera offert à distance et en personne, selon les besoins opérationnels.

Ce que vous ferez

Agir comme principale personne-ressource en soutien informatique pour les bureaux de Montréal, Sherbrooke et Longueuil.
Offrir du soutien technique de niveau 2 à une clientèle principalement composée d'ingénieurs et d'autres professionnels.
Diagnostiquer et résoudre des problèmes complexes touchant les postes de travail, les applications, les profils utilisateurs, les accès et les environnements de travail.
Prendre en charge les incidents nécessitant une expertise technique approfondie et en assurer le suivi jusqu'à leur résolution.
Installer, configurer, entretenir et dépanner les postes de travail et leurs périphériques.
Soutenir les postes de travail complexes et les logiciels spécialisés utilisés par les équipes d'ingénierie.
Participer à la gestion des mises à jour, des configurations et de la performance des postes de travail.
Assurer le soutien de Microsoft 365, Teams, Outlook, SharePoint, OneDrive et Windows.
Collaborer avec les équipes internes et les fournisseurs afin de résoudre les problèmes liés aux applications spécialisées.
Assurer le suivi des incidents et des demandes de service dans le système de billetterie C2.
Documenter les interventions, les solutions mises en œuvre et les procédures techniques.
Prioriser les demandes selon leur urgence et leur incidence sur les opérations.
Transmettre aux ressources appropriées les problèmes nécessitant une expertise de niveau supérieur.
Contribuer à l'amélioration des processus et de la qualité du service TI.

Ce que vous apportez

De sept à douze ans d'expérience en soutien informatique, idéalement dans un environnement professionnel multisite.
Une solide expérience pratique en soutien technique de niveau 2.
Une connaissance approfondie de Microsoft 365 et de Windows.
De l'expérience avec des postes de travail complexes et des logiciels spécialisés.
Une expérience en génie-conseil, en ingénierie ou auprès d'une clientèle technique constitue un atout important.
De l'expérience avec les outils de billetterie et de gestion des demandes de service, notamment C2.
De solides aptitudes en diagnostic et en résolution de problèmes techniques complexes.
Un permis de conduire valide et l'accès à une automobile personnelle pour les déplacements entre les bureaux.

Compétences essentielles

Excellent sens du service à la clientèle et approche centrée sur les utilisateurs.
Grande autonomie et capacité à prendre les demandes en charge de façon proactive.
Excellentes aptitudes en diagnostic technique et en résolution de problèmes.
Capacité à gérer plusieurs priorités simultanément.
Bon jugement dans un environnement où les besoins sont variés et parfois urgents.
Excellentes habiletés de communication et de collaboration.
Sens de l'organisation, rigueur et souci du travail bien fait.

Notre environnement technologique

Microsoft 365
Microsoft Teams
Microsoft Outlook
Microsoft SharePoint
Microsoft OneDrive
Microsoft Windows
Système de billetterie C2
Logiciels spécialisés en ingénierie
Postes de travail complexes

Pourquoi vous joindre à Highspring

Cette occasion vous permettra d'avoir une incidence directe sur les opérations en soutenant des professionnels techniques dans un environnement multisite complexe. Vous prendrez en charge des problèmes exigeants, travaillerez avec une vaste gamme de technologies et collaborerez avec des équipes internes ainsi qu'avec des fournisseurs spécialisés.

-------------------

About Highspring

The Opportunity

Highspring is seeking an experienced Level 2 IT Support Technician to serve as the primary IT support resource for client offices in Montréal, Sherbrooke, and Longueuil.

Support will be delivered remotely and on-site based on operational needs.

What You'll Do

Serve as the primary IT support resource for the Montréal, Sherbrooke, and Longueuil offices.
Provide Level 2 technical support to a user community primarily composed of engineers and other professionals.
Diagnose and resolve complex issues affecting workstations, applications, user profiles, access, and working environments.
Take ownership of incidents requiring deeper technical expertise and follow them through to resolution.
Install, configure, maintain, and troubleshoot workstations and peripheral devices.
Support complex workstations and specialized software used by engineering teams.
Help manage workstation updates, configurations, and performance.
Support Microsoft 365, Teams, Outlook, SharePoint, OneDrive, and Windows.
Collaborate with internal teams and vendors to resolve issues involving specialized applications.
Track incidents and service requests through the C2 ticketing system.
Document technical interventions, implemented solutions, and procedures.
Prioritize requests based on urgency and operational impact.
Escalate issues that require higher-level expertise.
Help improve IT processes and service quality.

What You Bring to the Table

Seven to 12 years of IT support experience, ideally in a multi-site professional environment.
Strong hands-on experience providing Level 2 technical support.
Advanced knowledge of Microsoft 365 and Windows.
Experience supporting complex workstations and specialized software.
Experience in consulting engineering, engineering, or another technically demanding user environment is a strong asset.
Experience with ticketing and service-request management tools, including C2.
Strong diagnostic skills and the ability to resolve complex technical issues.
A valid driver's license and access to a personal vehicle for travel between offices.

Core Skills Required

Strong customer service skills and a user-focused approach.
Ability to work independently and take proactive ownership of requests.
Excellent technical troubleshooting and problem-solving abilities.
Ability to manage multiple priorities simultaneously.
Sound judgment when responding to varied and occasionally urgent user needs.
Strong communication and collaboration skills.
Excellent organization, attention to detail, and commitment to quality.

Our Stack

Microsoft 365
Microsoft Teams
Microsoft Outlook
Microsoft SharePoint
Microsoft OneDrive
Microsoft Windows
C2 ticketing system
Specialized engineering software
Complex workstation environments

Why Join Highspring

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide Level 2 IT support to engineers and other professionals across the Montréal, Sherbrooke, and Longueuil offices, diagnosing and resolving complex workstation, application, access, and user-environment issues. Manage incidents and service requests through the C2 ticketing system, document solutions, coordinate with internal teams and vendors, and contribute to improved IT service quality.

Requirements

Requires 7–12 years of IT support experience, strong hands-on Level 2 support skills, and advanced knowledge of Microsoft 365 and Windows, including experience with complex workstations and specialized software. A valid driver's license and access to a personal vehicle are required for travel between offices; engineering or consulting experience and familiarity with C2 are assets.

Skills

Level 2 IT Support
Microsoft 365
Windows
Technical Troubleshooting
Complex Workstation Support
Specialized Engineering Software Support
Incident Management
C2 Ticketing System
Workstation Configuration
Peripheral Device Support
User Profile and Access Support
Customer Service
Prioritization
Documentation
Communication and Collaboration
Multi-Site Support

Visa sponsorship

Not detected in the job text

Keywords

Information Technology Support
Level 2 Support
Microsoft 365
Microsoft Teams
Microsoft Outlook
Microsoft SharePoint
Microsoft OneDrive
Microsoft Windows
C2 Ticketing System
Engineering Software
Complex Workstations
Peripheral Devices
Workstation Updates
Workstation Configuration
Workstation Performance
Incident Management
Service Request Management
Technical Troubleshooting
User Profiles
Access Management
Multi-Site Support
Vendor Collaboration
Technical Documentation
Customer Service
IT Service Quality
Engineering
Professional Services

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Jobs in Canada