Jobs in Canada

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Added 9 mins ago
M
Senior Business Analyst
Manulife
Toronto, ON
- Full-time
We are seeking a detail-oriented and proactive Business Analyst to join our Vendor Information Security Management team. In this role, you will support the end-to-end coordination of vendor…
Added 9 mins ago
M
Third Party Risk Senior Analyst
Manulife
Toronto, ON
- Full-time
We are seeking a Third Party Risk Senior Analyst to support the organization’s Third-Party Risk Management (TPRM) program. This role is responsible for assessing, challenging, and…
Added 24 mins ago
GCAN Finance Analyst Intern
Grainger Businesses
Thornhill, ON
The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual…
Added 24 mins ago
GCAN Supplier Performance Analyst Intern
Grainger Businesses
Thornhill, ON
The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual…
Added 38 mins ago
RB
Fund Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills,…
Added 38 mins ago
DD
Business Systems Analyst, ERP
Dominion Dynamics
Canada
- Full-time
Added 54 mins ago
HG
Customer Relation Data Analyst
Hillebrand Gori - A company of DHL
Mississauga, ON
- Full-time
The Customer Relation Data Analyst is responsible for maintaining the accuracy and integrity of customer data, analyzing customer performance metrics, and providing actionable insights that…
Added 54 mins ago
GF
Founding Credit Analyst
Grow Financial
Toronto, ON
- Full-time
Founding Credit Analyst · Toronto · Full-time
Added 54 mins ago
A
Field Property NG Analyst
Allstate
AB · Calgary, AB · Alberta Office - Edmonton
- Full-time
Candidates must reside in the Edmonton area
Added 54 mins ago
R
Fund Analyst
RBC
Toronto, ON
- Full-time
Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills,…
Added 54 mins ago
R
Senior Fund Analyst
RBC
Toronto, ON
- Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Added 54 mins ago
Senior Tax Analyst
Northland Properties
Vancouver, BC
Assist with withholding tax requirements, non-resident filings, foreign tax credits, and cross-border transactions · Exposure to US corporate tax compliance, international tax matters, foreign affiliate reporting, and cross-border taxation is an asset
Added 54 mins ago
UO
Programmer Analyst I-2
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $6,631.67 to $9,533.25 CAD / month
- Full-time
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and…
Added 1 hour ago
AW
Senior Financial Analyst
Arterra Wines Canada
Mississauga, ON
- Full-time
The Senior Financial Analyst, FP&A is a key member of the Finance team, supporting enterprise financial planning, reporting, and analysis as well as SG&A management and planning. Reporting…
Added 1 hour ago
P
AR Analyst – Trade Collections (1-Year Contract)
PepsiCo
Mississauga, ON
- Full-time
The AR Analyst – Trade Collections is responsible for managing the collections and terms compliance for an assigned portfolio of customer accounts. This position requires the analyst to…
Added 1 hour ago
J
Legal Associate, Commercial (Insurtech, Remote)
Jerry.ai
Remote, Canada
- $80,000 to $110,000 CAD / year
- Full-time
- Remote
A Practical Analyst: You can read a regulation, work out what it means for a product decision, and explain it clearly and concisely.
Added 1 hour ago
AC
Senior Financial Reporting Analyst (External)
Aston Carter
Toronto, ON
- $55 to $70 CAD / hour
- Contract
Job Title: Senior Financial Reporting Analyst (External)
Added 1 hour ago
FI
Compliance Analyst - Regulatory, IT Remediation
FP Inc.
Toronto, ON
- $70 to $83 CAD / hour
- Contract
Candidate Requirements/Must Have Skills:
Added 1 hour ago
AM
Operations Analyst - Entry to Mid LevelOperations Analyst - Entry to Mid Level
Assiut Motorsport
Canada
- Full-time
We are seeking a detail-oriented and analytical Operations Analyst to support business operations through data analysis, process improvement, and performance monitoring. This role is…
Added 1 hour ago
HM
Junior Data Analys
Hossam Magdy And Partners
Canada
- Full-time
We are seeking a detail-oriented and analytical Junior Data Analyst to support data collection, reporting, and business intelligence initiatives. This role is ideal for recent graduates or…
Added 1 hour ago
K
Natural Gas Scheduler and Analyst
Koch
Calgary, AB
- Full-time
Koch Energy Services is seeking a Natural Gas Scheduler and Analyst to join our team in Calgary, Alberta.
Added 1 hour ago
T
Senior Product Analyst
TD
Toronto, ON
- Full-time
$81,600 - $115,200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 1 hour ago
C
Bilingual Background Screening Analyst (12 month contract)
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 2 hours ago
NM
Bilingual Analyst Wholesale, Operations
Nissan Motor Corporation
Mississauga, ON
- Full-time
We are currently looking for a Bilingual Analyst Wholesale, Operations to join our team in Mississauga, Ontario.
Added 2 hours ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Canada
- Contract
We’re looking for an experienced Business Analyst to join our Project Management Office for 18-month and help turn business needs into practical, well-defined solutions.

Hillebrand Gori - A company of DHL

Customer Relation Data Analyst

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: 1-3 years of experience in data analysis, customer service analytics, business operations, reporting, or a related field.
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Title: Customer Relation Data Analyst

Location: Mississauga, ON

Job Purpose:

The Customer Relation Data Analyst is responsible for maintaining the accuracy and integrity of customer data, analyzing customer performance metrics, and providing actionable insights that support customer satisfaction, retention, and business growth. This role works closely with Customer Relations, Sales, Operations, and Leadership teams to monitor key performance indicators (KPIs), identify trends, and support strategic decision-making through data-driven reporting.

If you are a dynamic and results-oriented professional with experience in managing national or global customers, we would love to hear from you! Join our team at Hillebrand Gori and contribute to our success in delivering 🌍 world-class logistics solutions 📦 to our valued customers.

Key Responsibilities:

Collect, validate, and maintain customer data across multiple systems to ensure accuracy and completeness.
Analyze customer-related data to identify trends, opportunities, risks, and areas for process improvement.
Develop and maintain recurring reports, dashboards, and scorecards to monitor customer performance and service levels.
Support customer account reviews by providing operational metrics, insights, and recommendations.
Assist with customer onboarding activities, including customer master data setup and maintenance.
Monitor key performance indicators (KPIs) such as customer satisfaction, service performance, retention, and account growth.
Identify data discrepancies, conduct root-cause analysis, and collaborate with stakeholders to implement corrective actions.
Prepare ad hoc analyses and presentations for management and customer review meetings.
Partner with Customer Relations, Operations, and Sales teams to support customer initiatives and business objectives.
Maintain reporting documentation, data governance standards, and process workflows.
Utilize internal systems and reporting tools to streamline data collection and reporting processes.
Follow established procedures and escalate data quality, customer service, or reporting concerns as appropriate.

Qualifications:

Bachelor’s degree or equivalent experience in Business, Data Analytics, Supply Chain, Statistics, Finance, or a related field.
1-3 years of experience in data analysis, customer service analytics, business operations, reporting, or a related field.
Experience working with customer databases, CRM systems or reporting platforms preferred.
Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis functions.
Experience with Power BI, Tableau, or similar business intelligence tools preferred.
Strong data entry and data validation skills.
Experience working with CRM systems such as Salesforce, Microsoft Dynamics, or similar platforms is an asset.

You’ll be rewarded in many ways, such as:

Belong to a diverse and dynamic culture that promotes inclusion, growth, and development.
Participate in comprehensive compensation (competitive salary and bonus incentive plan), benefits (including medical, dental, and vision), generous PTO plan (including sick days and Floating Holidays, and a 401k match.
Enjoy a hybrid work environment.

Pay range: $60,000-75,000 total compensation, based on experience.

Why Join Hillebrand Gori?

At Hillebrand Gori, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. Hillebrand Gori is a global leader in Beer, Wine, & Spirits freight forwarding, ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

Hillebrand Gori is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in Canada. Visa sponsorship is not available for this role.

To learn more about Hillebrand Gori, please click HERE.

Apply on LinkedIn About employer

More about this job

Responsibilities

Maintain accurate customer data and analyze customer performance, service levels, satisfaction, retention, and growth metrics. Develop reports and dashboards, support account reviews and onboarding, investigate data discrepancies, and collaborate with Customer Relations, Sales, Operations, and leadership on data-driven improvements.

Requirements

A bachelor’s degree or equivalent experience in Business, Data Analytics, Supply Chain, Statistics, Finance, or a related field is required, along with 1–3 years of relevant experience. Candidates should have strong Excel and data validation skills; experience with CRM platforms and business intelligence tools such as Power BI or Tableau is preferred.

Skills

Customer Data Management
Data Analysis
Data Validation
Customer Performance Analysis
KPI Monitoring
Reporting
Dashboard Development
Microsoft Excel
Pivot Tables
VLOOKUP/XLOOKUP
Power BI
Tableau
CRM Systems
Root-Cause Analysis
Data Governance

Benefits

Competitive Salary
Bonus Incentive Plan
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Sick Days
Floating Holidays
401(k) Match
Hybrid Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Data
Data Analytics
Customer Performance Metrics
Key Performance Indicators
Customer Satisfaction
Customer Retention
Account Growth
Data Validation
Data Quality
Root-Cause Analysis
Reporting
Dashboards
Scorecards
Microsoft Excel
Pivot Tables
VLOOKUP/XLOOKUP
Power BI
Tableau
CRM Systems
Salesforce
Microsoft Dynamics
Data Governance
Customer Onboarding
Supply Chain
Logistics
Business Operations
Process Improvement

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Work requirements

Jobs in Canada