Jobs in Canada

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Added 4 mins ago
O
Spécialiste principal(e) en gestion de projets
Onepoint
Ottawa, ON · Montreal, QC
- Full-time
Added 4 mins ago
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Spécialiste principal(e) en gestion de projets
Wepoint
Ottawa, ON · Montreal, QC
- Full-time
Added 4 mins ago
Finance Director
Lakeside Book Company
Toronto, ON · Louiseville, QC
Corporate Finance organization to support consolidated reporting, planning, financial governance, and cross-border business initiatives · Serve as a key finance partner in the cross-border relationship with Lakeside Book U.S
Added 4 mins ago
Finance Director
Lakeside Book Company
Toronto, ON · Louiseville, QC
Corporate Finance organization to support consolidated reporting, planning, financial governance, and cross-border business initiatives · Serve as a key finance partner in the cross-border relationship with Lakeside Book U.S
Added 4 mins ago
Project Coordinator
Lakeside Controls
Mississauga, ON
Proficiency with Microsoft Office and Windows.
Added 4 mins ago
Business Systems Analyst
Price Industries Limited
Winnipeg, MB
Proficient in Microsoft Office Suite, including advanced Excel functions.
Added 4 mins ago
Solution Analyst
Price Industries Limited
Winnipeg, MB
Added 4 mins ago
System Control Operator (IBEW) 2026-172
Alectra Utilities
Guelph, ON
Proficient in the use of SCADA systems, Outage Management Systems (OMS), Geographic Information Systems (GIS) and personal computer applications including Microsoft Office software.
Added 4 mins ago
Construction Management Co-op
RAM Engineering Ltd.
Calgary, AB
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
Added 4 mins ago
HR Business Partner - Corporate
Symcor
Mississauga, ON
This is a hybrid role with onsite expectations of 1 to 2 days per week and as business needs require
Added 4 mins ago
Development Assistant
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
Added 4 mins ago
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Vice President, McMurray Métis Cultural Centre
Infinity Metis Corp
Fort McMurray, AB
- Full-time
Added 4 mins ago
TO
Receptionist Cashier, Arenas
Town of Whitby
Abbotsford, BC · Fieldgate Sports Complex
- Part-time
As the successful applicant, you must possess:
Added 4 mins ago
TO
Temporary Payroll & Benefits Specialist (anticipated for up to 10 months)
Town of Whitby
Whitby, ON · Town Hall (Whitby Municipal Building)
- Full-time
As the successful applicant, you must possess:
Added 4 mins ago
IC
Senior Lead, Mass Fundraising
IJM Canada
ON · Mississauga, Ontario
- Full-time
Added 4 mins ago
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Webber - Area Supervisor - Niagara - Infrastructure Management
Ferrovial
ON · Homer, ON · CAN - Webber - Infra - Niagara
- Full-time
Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.
Added 4 mins ago
SI
Master Cheese Maker and Continuous Improvement Lead
Saputo Inc.
Abbotsford, BC
- Full-time
Proficiency with Microsoft Excel and Minitab.
Added 4 mins ago
RU
Microsoft Dynamics 365 Customer Engagement Senior Consultant
RSM US LLP
Toronto, ON
- Full-time
This individual will support our growing Microsoft Dynamics 365 CE practice. This is an excellent opportunity if you are a self-starter who likes to take initiative in planning and…
Added 4 mins ago
Student Support, Software and Data Analysis Coordinator
George Brown Polytechnic
Toronto, ON
Must have worked in an environment that required strong computer skills and knowledge
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Marketing Specialist
Accessible Hospitality Alliance
Canada
- Full-time
Proficiency in Microsoft Office and marketing-related software tools.
Added 4 mins ago
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Quality Assurance Team Lead
Centrilogic
Canada
- Full-time
Use AI assistants and agents, such as GitHub Copilot, Microsoft 365 Copilot, and the Playwright Test Agents, or other similar tools, to draft test plans, test cases, test data, and…
Added 4 mins ago
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Operations Manager/ Project Manager – Ready-Mix Concrete
Aplin
Kitimat, BC
- Full-time
Added 4 mins ago
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Junior High Math Teacher
Fort McMurray Catholic School Division
Fort McMurray, AB
- Full-time
Added 4 mins ago
LH
Audiologist (Temporary) - Victoria Hospital Audiology
London Health Sciences Centre (LHSC)
London, ON
- $49.27 to $61.59 CAD / hour
- Contract
Demonstrated proficient computer skills with Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams)
Added 4 mins ago
SD
CK26-44 Education Assistant
School District No. 6 (Rocky Mountain)
Kimberley, BC
- Full-time
Working with assistive technologies, including computers, peripherals and a variety of software applications (i.e. Microsoft 365 accessibility features, Kurzweil, Clicker 5, Co-Writer,…

Hillebrand Gori - A company of DHL

Customer Relation Data Analyst

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: 1-3 years of experience in data analysis, customer service analytics, business operations, reporting, or a related field.
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Title: Customer Relation Data Analyst

Location: Mississauga, ON

Job Purpose:

The Customer Relation Data Analyst is responsible for maintaining the accuracy and integrity of customer data, analyzing customer performance metrics, and providing actionable insights that support customer satisfaction, retention, and business growth. This role works closely with Customer Relations, Sales, Operations, and Leadership teams to monitor key performance indicators (KPIs), identify trends, and support strategic decision-making through data-driven reporting.

If you are a dynamic and results-oriented professional with experience in managing national or global customers, we would love to hear from you! Join our team at Hillebrand Gori and contribute to our success in delivering 🌍 world-class logistics solutions 📦 to our valued customers.

Key Responsibilities:

Collect, validate, and maintain customer data across multiple systems to ensure accuracy and completeness.
Analyze customer-related data to identify trends, opportunities, risks, and areas for process improvement.
Develop and maintain recurring reports, dashboards, and scorecards to monitor customer performance and service levels.
Support customer account reviews by providing operational metrics, insights, and recommendations.
Assist with customer onboarding activities, including customer master data setup and maintenance.
Monitor key performance indicators (KPIs) such as customer satisfaction, service performance, retention, and account growth.
Identify data discrepancies, conduct root-cause analysis, and collaborate with stakeholders to implement corrective actions.
Prepare ad hoc analyses and presentations for management and customer review meetings.
Partner with Customer Relations, Operations, and Sales teams to support customer initiatives and business objectives.
Maintain reporting documentation, data governance standards, and process workflows.
Utilize internal systems and reporting tools to streamline data collection and reporting processes.
Follow established procedures and escalate data quality, customer service, or reporting concerns as appropriate.

Qualifications:

Bachelor’s degree or equivalent experience in Business, Data Analytics, Supply Chain, Statistics, Finance, or a related field.
1-3 years of experience in data analysis, customer service analytics, business operations, reporting, or a related field.
Experience working with customer databases, CRM systems or reporting platforms preferred.
Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis functions.
Experience with Power BI, Tableau, or similar business intelligence tools preferred.
Strong data entry and data validation skills.
Experience working with CRM systems such as Salesforce, Microsoft Dynamics, or similar platforms is an asset.

You’ll be rewarded in many ways, such as:

Belong to a diverse and dynamic culture that promotes inclusion, growth, and development.
Participate in comprehensive compensation (competitive salary and bonus incentive plan), benefits (including medical, dental, and vision), generous PTO plan (including sick days and Floating Holidays, and a 401k match.
Enjoy a hybrid work environment.

Pay range: $60,000-75,000 total compensation, based on experience.

Why Join Hillebrand Gori?

At Hillebrand Gori, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. Hillebrand Gori is a global leader in Beer, Wine, & Spirits freight forwarding, ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

Hillebrand Gori is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in Canada. Visa sponsorship is not available for this role.

To learn more about Hillebrand Gori, please click HERE.

Apply on LinkedIn About employer

More about this job

Responsibilities

Maintain accurate customer data and analyze customer performance, service levels, satisfaction, retention, and growth metrics. Develop reports and dashboards, support account reviews and onboarding, investigate data discrepancies, and collaborate with Customer Relations, Sales, Operations, and leadership on data-driven improvements.

Requirements

A bachelor’s degree or equivalent experience in Business, Data Analytics, Supply Chain, Statistics, Finance, or a related field is required, along with 1–3 years of relevant experience. Candidates should have strong Excel and data validation skills; experience with CRM platforms and business intelligence tools such as Power BI or Tableau is preferred.

Skills

Customer Data Management
Data Analysis
Data Validation
Customer Performance Analysis
KPI Monitoring
Reporting
Dashboard Development
Microsoft Excel
Pivot Tables
VLOOKUP/XLOOKUP
Power BI
Tableau
CRM Systems
Root-Cause Analysis
Data Governance

Benefits

Competitive Salary
Bonus Incentive Plan
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Sick Days
Floating Holidays
401(k) Match
Hybrid Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Data
Data Analytics
Customer Performance Metrics
Key Performance Indicators
Customer Satisfaction
Customer Retention
Account Growth
Data Validation
Data Quality
Root-Cause Analysis
Reporting
Dashboards
Scorecards
Microsoft Excel
Pivot Tables
VLOOKUP/XLOOKUP
Power BI
Tableau
CRM Systems
Salesforce
Microsoft Dynamics
Data Governance
Customer Onboarding
Supply Chain
Logistics
Business Operations
Process Improvement

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Work requirements

Jobs in Canada