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Added 3 hours ago
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Hilti Canada

Hilti Store Representative

Langley (District), BC, Canada
City of Langley, BC, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Education: High school diploma
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Built on Service. Driven by Connection.

The Hilti Center Rep is responsible for managing and operating a Hilti Center while maximizing walk-in sales and smaller field accounts while simultaneously providing a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.

What You'll Do

Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts
Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales
Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Center
Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation
Reconcile opening, closing, and annual physical inventories for the Hilti Center
Audit Hilti Center cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent
Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order
Additional duties as assigned

What You’ll Bring

This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the Canada at the time of application and remain authorized for the duration of employment without the need for sponsorship.
High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience
Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and need to be in hand before applying
After successful completion of the Hilti Center Representative Development Program, the next position will usually require a move; we are a global sales and marketing organization, geographic flexibility is a must
Ability to lead change and adapt to a fast paced, dynamic environment
Excellent problem-solving and decision-making skills
Ability to grow a loyal customer base in a retail setting while strengthening the company’s position and market share
Ability to analyze information to help identify targeted customers and create business plans to identify customers’ potential where gaps exist in current purchasing habits
Ability to properly care for and maintain company assets (e.g. company product)
Ability to effectively demonstrate the proper use of Hilti products to customers
Ability to work with all departments to be a successful Hilti Center Representative (materials management, logistics, credit, marketing, technical services, and customer service)
Understanding of MS Office to manage, analyze, and develop business plans to effectively grow sales
Understanding of the process for getting things done in a matrix organization
Basic understanding of consultative selling techniques and sales through multiple channels
Some experience with reading and understanding construction documents preferred

What’s In It for You

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range is $60,000 - $65,000 with bonus at target of 11.5%.

In addition to a competitive base salary and an exciting bonus potential, we offer a robust benefits package including:

Medical/Dental/Vision effective the first day of the month following employment
Team member Only coverage premiums paid by Hilti
Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
Business Travel Accident paid by Hilti
Basic Dependent Life Insurance paid by Hilti
Option Life, AD&D, and Critical Illness for team member and dependents
Short-term Disability paid by Hilti
Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
Generous Paid Time Off policy and holidays including two days to give back to your local community
Paid parental leave, sabbaticals, military leave
Up to five days per year of back-up daycare
Employee Assistance Program (EAP), company-paid wellness screenings
Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Legal Notice

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Apply About employer

More about this job

Responsibilities

Manage and operate the Hilti Center, selling and promoting Hilti products to walk-in customers and smaller field accounts while delivering high-quality customer service. Maintain accurate inventory, process receipts and returns, manage backorders and replenishment, and keep the storefront and equipment organized.

Requirements

A high school diploma or GED is required; a bachelor’s degree or equivalent work experience is preferred. Candidates should demonstrate sales and customer service ability, analytical and problem-solving skills, proficiency with Microsoft Office, and flexibility to travel to the United States for initial training and relocate for future roles; construction document experience is preferred.

Skills

Retail Sales
Customer Service
Inventory Management
Merchandising
Product Demonstrations
Sales Analysis
Problem-Solving
Decision-Making
Customer Relationship Building
Business Planning
Consultative Selling
Microsoft Office
Construction Document Reading
Cross-Functional Collaboration
Adaptability
Asset Maintenance

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Accident and Disability Insurance
Dependent Life Insurance
Critical Illness Insurance
Short-Term Disability
Registered Pension Plan with Matching
Paid Time Off
Paid Holidays
Paid Parental Leave
Sabbatical Leave
Military Leave
Backup Daycare
Employee Assistance Program
Wellness Screenings
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Hilti Center
Retail Sales
Walk-In Customers
Field Accounts
Customer Satisfaction
Hilti Products
Merchandising
Product Demonstrations
Shipping Documents
Sales Trends
Inventory Management
Inventory Reconciliation
Cycle Counts
Backorders
Replenishment
Material Returns
Logistics
Cost-Effective Transportation
Customer Delivery Requirements
Business Planning
Targeted Customers
Market Share
Consultative Selling
Multiple Sales Channels
Microsoft Office
Construction Documents
Matrix Organization
Materials Management
Technical Services
Credit

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