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Added 14 mins ago
FT Supervisor Produce - Belmont Market
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Langford, BC
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 28 mins ago
M
assistant manager - retail trade
MAXI
Sept-Îles, QC
- Full-time
Added 28 mins ago
TC
Assistant Store Manager Winners Homesense Summit Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Kamloops, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 44 mins ago
TS
Toy Room Assistant Coordinator - Temporary
The Salvation Army in Canada
Kelowna, BC
- Full-time
The Gifts of Hope Toy Room Assistant Coordinator assists the Program Coordinator in assisting individuals and families who are seeking aid and assistance from, or have been referred to, The…
Added 44 mins ago
TS
Administrative Assistant/Kettle Coordinator
The Salvation Army in Canada
Parksville, BC
- Part-time
Reporting directly to the Administration Department at Mount Arrowsmith, the Administrative Assistant will handle front desk duties, provide administrative support and back-up support, and…
Added 44 mins ago
CA
Customer Service Representative (Part-Time)
Centurion Associates Inc
Waterloo, ON
- Part-time
Reporting to the Assistant General Manager, the Customer Service Representative is responsible for the professional administration and leasing of a Centurion Property Associates Inc. │The…
Added 44 mins ago
K
Project Assistant / Client Lead
Kinectrics
Toronto, ON
- Full-time
Reports to: Section Manager, Project Controls & PM
Added 44 mins ago
WH
Assistant Food & Beverage Operations Manager
Westin Hotels & Resorts
Vancouver, BC
- Contract
Added 1 hour ago
EB
Assistant Project Manager
Earthrise Building Services
Whitehorse, YT
- Full-time
We're looking for an Assistant Project Manager to work alongside our Project Managers as the backbone of contract administration across our active and upcoming projects.
Added 1 hour ago
FC
Administrative Assistant
FedEx Canada
Windsor, ON
- Full-time
To perform secretarial and other related clerical duties for a manager and department.
Added 1 hour ago
RH
Personal Assistant
Robert Half
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
Proven experience as a Personal Assistant, Executive Assistant, or Household Manager (experience supporting high-net-worth individuals an asset).
Added 1 hour ago
Part time pharmacy assistant
Walmart Canada
Calgary, AB
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 1 hour ago
TC
Assistant Store Manager in Training Winners - Ancaster Power Centre
TJX Canada – Winners, Marshalls, HomeSense
Ancaster, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 1 hour ago
TC
Assistant Store Manager Marshalls Oshawa Centre
TJX Canada – Winners, Marshalls, HomeSense
Oshawa, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
KL
Centre Director – Tarsakallak School
Kativik llisarniliriniq
Aupaluk
- Full-time
Under the supervision of the Assistant Director General, the Centre Director is the senior administrator of the Board in his/her community and is responsible for all aspects of the…
Added 1 hour ago
B
Construction Manager
Binnie
BC
- Full-time
As a Construction Manager and Staff Manager you will oversee 5-20 technical staff including Project Supervisors, Contract Administrators, Assistant Project Supervisors, Surveyors, Geomatics…
Added 1 hour ago
CS
Assistant Manager, Conversions
Canucks Sports & Entertainment
Vancouver, BC
- Full-time
The Assistant Manager, Conversions is responsible for leading the building conversions and set up at Rogers Arena (both daytime and graveyard shifts). In addition, the Assistant Manager,…
Added 1 hour ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Mount Pearl, NL
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 1 hour ago
WC
(CAN) OMNI Lead Department Manager
Walmart Canada
Mount Pearl, NL
- Full-time
Position Summary...To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while…
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
AB · Edmonton, AB
- Contract
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 1 hour ago
WC
Pharmacy Assistant
Walmart Canada
St. Catharines, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Westbank, BC
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 1 hour ago
SE
Inside Sales Representative - Software
Schneider Electric
Vancouver, BC
- $81,600 to $122,400 CAD / year
- Full-time
…regarding the pay range can be directed to the recruiting / hiring…
Added 1 hour ago
SE
Talent Development Partner
Schneider Electric
Milton, ON
- $114,750 to $162,000 CAD / year
- Full-time
…regarding the pay range can be directed to the recruiting / hiring…
Added 1 hour ago
SE
Inside Sales Representative - Software
Schneider Electric
Montreal, QC
- $81,600 to $122,400 CAD / year
- Full-time
…regarding the pay range can be directed to the recruiting / hiring…

Hilton

Assistant Executive Lounge Manager

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 2 years' guest service or Food & Beverage management experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Assistant Manager - Executive Lounge, you lead the Executive Lounge operation with a focus on refined guest service, team performance, Food & Beverage execution, operational discipline, and revenue growth.

What will it be like to work for Hilton?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability

What benefits will I receive?

You will be offered a competitive benefits package. As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at Applicant_Accommodations@hilton.com or call 1-844‑398‑0378.

Responsibilities

Here's what you'll do during a typical day:

People Leadership and Team Standards

Recruit, train, coach, and develop the Executive Lounge team to seamlessly deliver consistent, polished, and anticipatory service.
Establish and maintain service standards, appearance, teamwork, and accountability standards
Manage scheduling, labor budgets, and departmental operations
Provide performance feedback, recognition, coaching, and corrective action

Guest Experience and Diamond Member Engagement

Deliver personalized service for Diamond Members and eligible guests before, during, and after their stay
Anticipate guest needs, profiles and preferences to create thoughtful experiences
Serve as the primary contact for guest requests, concerns, and service recovery.
Coordinate VIP arrivals, special occasions, and pre-arrival requests with other departments to deliver a memorable guest experiences
Maintain accurate guest profiles, support reservation-related processes, and ensure timely follow-up for unresolved concerns
Manage accurate Lounge access and digital key delivery for eligible guests.

Food and Beverage Operations

Oversee daily Executive Lounge operations, presentation, and service standards
Coordinate Executive Lounge, and boardroom set up and presentation requirements including decor, setup, collateral replenishment, and service readiness for daily operations and special occasions.
Partner with Culinary and Food & Beverage teams to maintain product quality, consistency, and appropriate offering levels
Enhance the guest experience through knowledgeable and personalized beverage service
Adjust staff and service levels based on business needs and guest flow
Support other Food & Beverage outlets as required

Operational Excellence, Compliance, and Collaboration

•Maintain cleanliness, food safety, health and safety, and brand standards throughout the Executive Lounge

Support inventory management, cost control, and waste reduction initiatives
Manage effective communication with other departments and hotel leadership to ensure guest needs, operational changes, and service opportunities are addressed promptly
Prepare and distribute operational, stay experience, and activity reports
Manage Executive Lounge boardroom booking requests
Monitor facilities and equipment, coordinate maintenance and deep cleaning as needed
Ensure compliance with EcoSure, food handling and alcohol standards
Create memorable experiences and surprise and delight opportunities for Hilton honors guests

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member.

To successfully fill this role, one should maintain the following attitudes, behaviors, skills, and values:

A degree or diploma in Hotel Management or equivalent
Minimum 2 years' guest service or Food & Beverage management experience
Excellent leadership, interpersonal, and communication skills
Calm, efficient, and organized approach to work
Professional personal presentation
A passion for delivering exceptional guest service

Must be legally eligible to work in Canada
Must be smart serve certified

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in an Executive Lounge or Food & Beverage experience in a hotel environment
Intermediate level experience with MS Office
Previous experience with hotel PMS systems is an asset.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career - and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay - we’re a great place to work.

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More about this job

Responsibilities

The Assistant Executive Lounge Manager leads daily lounge operations, focusing on refined guest service, team performance, and food and beverage execution. They are responsible for recruiting and training staff, managing budgets, and ensuring high standards of guest engagement and operational compliance.

Requirements

Candidates must hold a degree or diploma in Hotel Management or equivalent and possess at least 2 years of guest service or food and beverage management experience. Strong leadership, communication skills, and a valid Smart Serve certification are required for this role.

Skills

Team leadership
Guest service
Food and beverage management
Operational discipline
Revenue growth
Staff training
Performance management
Inventory management
Conflict resolution
Communication skills
Interpersonal skills
Smart serve certification
MS Office
PMS systems
Food safety compliance
Customer focus

Benefits

Competitive benefits package
Employee discounts on products and services

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Executive Lounge
Food and Beverage
Team Leadership
Guest Experience
Diamond Member Engagement
Operational Excellence
Inventory Management
Cost Control
Smart Serve
Hotel Management
PMS Systems
MS Office
Brand Standards
Service Recovery
VIP Arrivals
Compliance
Health and Safety
Recruitment
Coaching

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