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Added 1 hour ago
GS
Finance Manager (full-time onsite)
Good Shepherd Ministries
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
We are currently accepting applications for an Finance Manager (full-time onsite). Reporting to the Assistant Executive Director, the Finance Manager enhances the dignity and quality of…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
…excellent support for optimal patient care, with the director of operations also working on site. A dedicated call centre manages all incoming calls, allowing in-clinic MOAs to work…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
Added 1 hour ago
MH
Finance Assistant Manager
Mitsui High-tec (Canada), Inc.
Brantford, ON
- $80,000 to $85,000 CAD / year
- Full-time
…industry. Located in Brantford, Ontario, we continue to expand our operations and are seeking a Finance Assistant Manager to join our team. This is an exciting opportunity to become part of…
Added 1 hour ago
B
Seed Production Research Assistant
Bayer
Saskatoon, SK
- Full-time
We are looking for a Seed Production Research Assistant to drive the operational backbone of our indoor protected-culture plant breeding operations within our Camelina R&D seed breeding…
Added 1 hour ago
AI
Executive Assistant - Head Office
AutoCanada Inc.
Edmonton, AB
- Full-time
…thrives on supporting senior leadership while keeping day-to-day operations running…
Added 1 hour ago
Manager Plumbing and Gas
City of Vancouver
Vancouver, BC
Assists the Assistant Director of Inspections with confidential planning including departmental operations and budget management.
Added 1 hour ago
S
assistant store manager, Williams Lake, B.C
Starbucks
Williams Lake, BC
- $53,500 to $69,000 CAD / year
Added 1 hour ago
AH
Administrative Support III
Alberta Health Services
AB · Edmonton, AB
- Temporary
…responsible for performing a range of clerical duties to support the operations of the various diagnostic imaging areas at the University of Alberta Hospital, Stollery Children’s Hospital,…
Added 1 hour ago
AH
Pharmacy Assistant
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Are you ready to make a meaningful impact in healthcare? As a Pharmacy Assistant in Alberta Children’s Hospital, you’ll play a key role in ensuring patients across Alberta receive safe,…
Added 1 hour ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…patients and plays a key part in maintaining efficient clinic operations. Responsibilities include checking in patients, coordinating and booking appointments, managing referrals and…
Added 1 hour ago
AH
Administrative Support IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…leads in ensuring smooth delivery of academic and clinical operations. Coordinates high-volume communication, manages confidential medical documentation, liaises with internal/external…
Added 1 hour ago
AH
Power Engineer 3rd
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…remote indicating devices. During non-administrative hours, the Assistant is required to monitor and perform energy repair to all mechanical and electrical equipment including the swimming…
Added 2 hours ago
JH
Assistant Program Coordinator [Youth Housing] (Term, Full-Time) - #2026085
John Howard Society Of Saskatchewan
Regina, SK
- Full-time
The Assistant Program Coordinator (APC) will provide daily support for household operations and case management.
Added 2 hours ago
NC
Wellness Coordinator
Native Counselling Services of Alberta
Red Deer, AB
- $50,000 to $55,000 CAD / year
- Full-time
Good understanding of the operations of service systems such as addictions, mental health, income support, health and wellness and educational training.
Added 2 hours ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Hours of Work: In order to provide the necessary patient care, our operations run 24/7. There is the expectation that you are available to work weekdays, weekends and all shifts (days,…
Added 2 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
The Unit Assistant ensures clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of…
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Lac-Mégantic, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
PC
Front Desk Receptionist
Procrea Cliniques
Winnipeg, MB
- $19 to $22 CAD / hour
- Full-time
Reports to: Clinic Business Operations Manager
Added 2 hours ago
GW
Assistant General Manager - Longhorn, Whistler, BC
Gibbons Whistler
Whistler, BC
- $55,000 to $70,000 CAD / year
We’re hiring an Assistant General Manager to join our team at The Longhorn Saloon, one of Whistler’s most iconic destinations for après-ski energy, legendary patio parties, and unbeatable…
Added 2 hours ago
GW
Assistant General Manager - Black's Pub, Whistler, BC
Gibbons Whistler
Whistler, BC
- $55,000 to $70,000 CAD / year
We’re hiring an Assistant General Manager to join our team at Black’s Pub, one of Whistler’s most iconic destinations for lively après, fresh local flavours, and unbeatable views.
Added 2 hours ago
PG
AVP Third Party Risk Management
Peoples Group
Toronto, ON
- Full-time
The Assistant Vice President, Third Party Risk Management (TPRM) is responsible for leading the implementation and ongoing execution of the Peoples Group TPRM framework, including ownership…
Added 2 hours ago
J
Administrative Assistant
Jobright.ai
Canada
- Full-time
Jobright is an AI-powered job search agent that guides and simplifies the job search process. The Administrative Assistant provides organized support for team coordination, records and…
Added 2 hours ago
NC
Assistant Store Manager
NAPA Canada
AB · Edmonton, AB
- Full-time

Hilton

Assistant Executive Lounge Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 2 years' guest service or Food & Beverage management experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Assistant Manager - Executive Lounge, you lead the Executive Lounge operation with a focus on refined guest service, team performance, Food & Beverage execution, operational discipline, and revenue growth.

What will it be like to work for Hilton?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability

What benefits will I receive?

You will be offered a competitive benefits package. As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at Applicant_Accommodations@hilton.com or call 1-844‑398‑0378.

Responsibilities

Here's what you'll do during a typical day:

People Leadership and Team Standards

Recruit, train, coach, and develop the Executive Lounge team to seamlessly deliver consistent, polished, and anticipatory service.
Establish and maintain service standards, appearance, teamwork, and accountability standards
Manage scheduling, labor budgets, and departmental operations
Provide performance feedback, recognition, coaching, and corrective action

Guest Experience and Diamond Member Engagement

Deliver personalized service for Diamond Members and eligible guests before, during, and after their stay
Anticipate guest needs, profiles and preferences to create thoughtful experiences
Serve as the primary contact for guest requests, concerns, and service recovery.
Coordinate VIP arrivals, special occasions, and pre-arrival requests with other departments to deliver a memorable guest experiences
Maintain accurate guest profiles, support reservation-related processes, and ensure timely follow-up for unresolved concerns
Manage accurate Lounge access and digital key delivery for eligible guests.

Food and Beverage Operations

Oversee daily Executive Lounge operations, presentation, and service standards
Coordinate Executive Lounge, and boardroom set up and presentation requirements including decor, setup, collateral replenishment, and service readiness for daily operations and special occasions.
Partner with Culinary and Food & Beverage teams to maintain product quality, consistency, and appropriate offering levels
Enhance the guest experience through knowledgeable and personalized beverage service
Adjust staff and service levels based on business needs and guest flow
Support other Food & Beverage outlets as required

Operational Excellence, Compliance, and Collaboration

•Maintain cleanliness, food safety, health and safety, and brand standards throughout the Executive Lounge

Support inventory management, cost control, and waste reduction initiatives
Manage effective communication with other departments and hotel leadership to ensure guest needs, operational changes, and service opportunities are addressed promptly
Prepare and distribute operational, stay experience, and activity reports
Manage Executive Lounge boardroom booking requests
Monitor facilities and equipment, coordinate maintenance and deep cleaning as needed
Ensure compliance with EcoSure, food handling and alcohol standards
Create memorable experiences and surprise and delight opportunities for Hilton honors guests

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member.

To successfully fill this role, one should maintain the following attitudes, behaviors, skills, and values:

A degree or diploma in Hotel Management or equivalent
Minimum 2 years' guest service or Food & Beverage management experience
Excellent leadership, interpersonal, and communication skills
Calm, efficient, and organized approach to work
Professional personal presentation
A passion for delivering exceptional guest service

Must be legally eligible to work in Canada
Must be smart serve certified

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in an Executive Lounge or Food & Beverage experience in a hotel environment
Intermediate level experience with MS Office
Previous experience with hotel PMS systems is an asset.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career - and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay - we’re a great place to work.

Apply About employer

More about this job

Responsibilities

The Assistant Executive Lounge Manager leads daily lounge operations, focusing on refined guest service, team performance, and food and beverage execution. They are responsible for recruiting and training staff, managing budgets, and ensuring high standards of guest engagement and operational compliance.

Requirements

Candidates must hold a degree or diploma in Hotel Management or equivalent and possess at least 2 years of guest service or food and beverage management experience. Strong leadership, communication skills, and a valid Smart Serve certification are required for this role.

Skills

Team leadership
Guest service
Food and beverage management
Operational discipline
Revenue growth
Staff training
Performance management
Inventory management
Conflict resolution
Communication skills
Interpersonal skills
Smart serve certification
MS Office
PMS systems
Food safety compliance
Customer focus

Benefits

Competitive benefits package
Employee discounts on products and services

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Executive Lounge
Food and Beverage
Team Leadership
Guest Experience
Diamond Member Engagement
Operational Excellence
Inventory Management
Cost Control
Smart Serve
Hotel Management
PMS Systems
MS Office
Brand Standards
Service Recovery
VIP Arrivals
Compliance
Health and Safety
Recruitment
Coaching

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