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Added 5 mins ago
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 mins ago
Household Goods Mover/Packer (Call-in)
Nippon Express Canada
Richmond, BC
…locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence,…
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ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Alma, QC
Tu es un.e leader dans l’âme et tu sais comment motiver une équipe; Tu as de l’entregent et tout un esprit d’équipe;
Added 5 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Regina, SK
You’re a natural leader who knows how to motivate a team;
Added 5 mins ago
ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Quebec, QC
Tu es un.e leader dans l’âme et tu sais comment motiver une équipe; Tu as de l’entregent et tout un esprit d’équipe;
Added 5 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Winnipeg, MB
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 5 mins ago
PE
DZ Metered Delivery Driver
Primemax Energy
Ayr, ON
- Full-time
Primemax Energy is a North American leader in propane distribution and energy services. We supply alternative fuels, industrial gases, bulk liquids, chemicals, and food-grade transportation…
Added 5 mins ago
PE
Seasonal DZ Metered Driver November 2026 to April 2027
Primemax Energy
Ayr, ON
- Temporary
Primemax Energy is a North American leader in propane distribution and energy services. We supply alternative fuels, industrial gases, bulk liquids, chemicals, and food-grade transportation…
Added 5 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
This is an opportunity for a leader who combines strong people management skills with technical aptitude, problem-solving, and an interest in optimizing scheduling systems and workforce…
Added 5 mins ago
SC
Site Manager - $70K - $75K
Securitas Canada
Gatineau, QC
- Full-time
…vendors, and key stakeholders. This role requires a proactive leader with strong organizational, communication, and problem-solving skills who is committed to operational excellence,…
Added 5 mins ago
SC
Site Manager - $70K - $75K
Securitas Canada
Ottawa, ON
- Full-time
…vendors, and key stakeholders. This role requires a proactive leader with strong organizational, communication, and problem-solving skills who is committed to operational excellence,…
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Assoc., Expérience client
TD
Montreal, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 6 mins ago
AM
Funeral Director Assistant
Arbor Memorial Inc.
Peterborough, ON
- $18.5 to $20 CAD / hour
- Part-time
…you will have the opportunity to provide outstanding customer service to the families we serve by providing support to Funeral Directors in all aspects of funeral services, including:…
Added 6 mins ago
EI
Underwriter, Regional Underwriting
Economical Insurance
Winnipeg, MB
- Full-time
…world of constant change. Our success in transforming into a leader in our industry is driven by a talented and engaged team with a passion for innovation and high…
Added 6 mins ago
MC
Credit Condition Fulfillment Representative - Full Time - 8 Month Contract
Meridian Credit Union
St. Catharines, ON
- $50,000 to $55,000 CAD / year
- Full-time
- Contract
As a Condition Fulfillment Representative, you will deliver exceptional service to all our Retail Credit and Mortgage Broker Services channels by providing administrative support and…
Added 6 mins ago
CG
IFM Lead
Compass Group Canada
Mississauga, ON
- Full-time
…services. You will serve as the primary onsite operational leader, overseeing service delivery, client relationships, workplace experience, vendor management, and operational performance…
Added 6 mins ago
CO
Communications Consultant
City of Kelowna
Kelowna, BC
- Full-time
…bring senior-level expertise to a team focused on customer service, community and business engagement. You will turn complex issues into clear, purposeful communications that connect…
Added 6 mins ago
TS
Director, Program Management
The Salvation Army in Canada
Toronto, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 6 mins ago
TS
Residential Program Facilitator
The Salvation Army in Canada
Oakville, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 6 mins ago
IS
SSC Service Center Administrator
InSync Systems
Calgary, AB
- Contract
Reporting to a leader in the Supply Chain Service Center, the Procurement Administrator will provide Procure to Pay (P2P) services to our Business Units. This role is responsible for the…
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7769 - 3rd Key
Lids
Calgary, AB
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 6 mins ago
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Route Driver/Service Rep (Class DZ)
Safety-Kleen
Brampton, ON
- $31 to $32 CAD / hour
- Full-time
…$1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil…
Added 20 mins ago
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Operational Risk & Controls Lead
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Insurance Operations & Distributor Services team is seeking an experienced, analytical, and collaborative leader to join our team as Operational Risk and Controls Lead.

Hilton

Guest Service Agent- Part Time

Toronto, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

This post is to replace an existing position. Availability on weekends and overnight is required.

Responsibilities

Here is what you'll do during a typical day:

Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in a customer-focused industry

Exceptional communication skills

Commitment to delivering a high level of customer service

Excellent grooming standards

Calm, efficient, and organized with great attention to detail

Ability to multi-task while maintaining a positive attitude when working with a Guest

Ability to work on your own and as part of a team

Strong level of computer proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in cash handling

Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors

Conflict resolution experience

ACCESSIBILITY
Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at Applicant_Accommodations@hilton.com or call 1-844‑398‑0378.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career - and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay - we’re a great place to work.

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More about this job

Responsibilities

The Guest Service Agent is responsible for managing the guest check-in and check-out process while providing information about hotel services and local attractions. They must also handle guest inquiries, resolve concerns, and use up-selling techniques to promote hotel amenities.

Requirements

Candidates should have previous experience in a customer-focused industry and possess strong communication and computer skills. The role requires the ability to work weekends and overnight shifts while maintaining high grooming and service standards.

Skills

Customer service
Communication skills
Cash handling
Front office operations
Concierge services
Conflict resolution
Computer proficiency
Up-selling
Multi-tasking
Attention to detail
Teamwork
Hospitality management
Point-of-sale systems

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Guest Service
Check-in
Check-out
Front Office
Concierge
Customer Service
Up-selling
Point-of-sale
Cash Handling
Conflict Resolution
Hotel Operations
Teamwork
Communication
Computer Proficiency

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