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Added 11 mins ago
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Technical Customer Service Representative
MDA
Richmond, BC
- Full-time
The Technical Client Services Representative (TCSR) works directly with our international c
Added 11 mins ago
CC
Financial Services Representative
Conexus Credit Union
La Ronge, SK
- Full-time
Added 11 mins ago
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Member Services Rep
Crunch Fitness Canada
Sarnia, ON
- $17.95 CAD / hour
- Part-time
Added 11 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Edmonton, AB
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for…
Added 25 mins ago
SW
ScotiaMcLeod Senior Associate
Scotia Wealth Management
Montreal, QC
- Full-time
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice,…
Added 25 mins ago
SW
ScotiaMcLeod Administrative Associate, Laval
Scotia Wealth Management
Laval, QC
- Full-time
…or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their…
Added 25 mins ago
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Inside Sales Representative
Certified Sales and Rentals
Saskatoon, SK
- Full-time
Added 25 mins ago
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Sales Representative
DMC Recruitment Group
Toronto, ON
- Full-time
Added 25 mins ago
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Concierge
Zen Residential Ltd.
AB · Edmonton, AB
- Full-time
…property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create…
Added 40 mins ago
SG
Junior Technical Support Specialist
SOLV4EX Group
Richmond, BC
- Full-time
…of energy storage through innovation, precision, and strong customer relationships. If you're…
Added 55 mins ago
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Customer Service Associate
RONA
Red Deer, AB
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 55 mins ago
JR
Warranty & Customer Service Representative - Sporting Good Apparel
JRoss Retail Recruiters
AB · Edmonton, AB
- $42,000 to $44,000 CAD / year
- Full-time
Our client is seeking a customer-focused and detail-oriented Warranty & Customer Service Representative to join their team. This junior-level opportunity is ideal for an individual who…
Added 55 mins ago
CC
Assistant Route Service Sales Representative (4-Day Workweek)
Cintas Canada
Abbotsford, BC
- Full-time
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 55 mins ago
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Outside Sales Rep - ICI Division (Calgary)
RONA
Calgary, AB
- Full-time
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Added 55 mins ago
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Sales Representative - First Aid and Safety
Cintas Canada
Calgary, AB
- Full-time
Cintas is seeking a Sales Representative to focus on new business-to-business account development in our First Aid and Safety Division. Responsibilities include prospecting, cold calling,…
Added 55 mins ago
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Registration Clerk
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Added 55 mins ago
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Accounts Payable Representative
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
We have an exciting opportunity for full-time Accounts Payable Representative to join our Finance team in Langley, BC.
Added 55 mins ago
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Representative - Inside Sales
Wesco
London, ON
- Full-time
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders,…
Added 55 mins ago
TS
Business Development Representative - Microsoft Cloud Software (SAAS) | Représentant du développement des affaires - Logiciels Cloud Microsoft (SAAS)
TD SYNNEX
Montreal, QC
- Full-time
Build your career in cloud technology and business development with TD SYNNEX. As a Business Development Representative supporting Microsoft Cloud Software (SaaS), you’ll work directly with…
Added 55 mins ago
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First Nations/Métis/Inuit Candidates - Banking Centre Roles( BC Interior)
CIBC
Creston, BC · Golden, BC · Grand Forks, BC · Kamloops, BC · Kelowna, BC
- Full-time
Added 56 mins ago
CC
Route Service Representative (4-Day Workweek)
Cintas Canada
Quebec, QC
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 56 mins ago
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Customer Service Representative (Cantonese & Mandarin)
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 56 mins ago
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Customer Service Representative - Speedy Glass
Belron
Mississauga, ON · Speedy - Mississauga
- Full-time
Added 56 mins ago
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Représentant de services technique / Technical Field Service Representative
Hitachi
Mont-Saint-Hilaire, QC · (HE)Office_QC_Mont-Saint Hilaire
- Full-time
…Hitachi Energy ? Nous sommes à la recherche d'un représentant du service extérieur dynamique et compétent pour se joindre à notre équipe. Ce poste offre la chance de…
Added 56 mins ago
Sales Representative - First Aid and Safety
Cintas
Calgary, AB
Cintas is seeking a Sales Representative to focus on new business-to-business account development in our First Aid and Safety Division. Responsibilities include prospecting, cold calling,…

Hilton Food Group Plc

IT Applications Support Analyst

Brantford, ON, Canada

Job Title: IT Application Support Analyst Salary Range: CAD$55,146.00 – CAD$68,932.00 Working Type: On-Site

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Job details

Pay: Job Title: IT Application Support Analyst Salary Range: CAD$55,146.00 – CAD$68,932.00 Working Type: On-Site
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: IT Application Support Analyst
Salary Range: CAD$55,146.00 – CAD$68,932.00
Working Type: On-Site

PURPOSE OF ROLE
The role of the IT Applications Support Analyst is to support and optimise the suite of applications used across our food production operations. This role is critical in ensuring the reliability and performance of systems such as ERP, production planning, traceability, and quality control tools that underpin day-to-day manufacturing and supply chain activities.
Line management to the role will be provided by IT Applications Engineer and IT Team Leader.

KEY ACCOUNTABILITIES
Provide hands-on support for core business applications, particularly ERP systems used for production scheduling, inventory, procurement, and quality assurance.
Act as a point of contact for application-related issues within the production or test environments, ensuring minimal disruption to operations.
Collaborate with production, engineering, and quality teams to understand system requirements and translate them into technical solutions.
Work as part of the IT support team to resolve service tickets
Manage application configurations, user access, and system integrations with equipment and other platforms.
Support traceability and compliance by ensuring data integrity and system availability for audits and reporting.
Participate in testing and deployment of application updates or new modules.
Cooperate with Regional/Group functions (Infrastructure, PMO, Transformation, Service Delivery) in efforts to implement and improve standard Hilton IT solutions.
Maintaining good cooperation and communication between business users and IT team.
Implements system changes and administers access to systems and data utilising approved information technology security policies, standards and guidelines.
Demonstrate an advanced level of application knowledge across variety of platforms – example: ERP, production line applications and business applications

KEY EXPERIENCE, KNOWLEDGE AND SKILLS

Understanding of ERP systems, including Evolve (to be included in training) in a manufacturing or food production context.
Strong troubleshooting skills and the ability to work under pressure in a live production environment.
Good understanding of data flows, system integration, and user access management.
Effective communication skills to liaise with both technical teams and non-technical stakeholders on the shop floor.
Effective communication skills
Effective organisational skills
Demonstratable knowledge of major enterprise business software i.e. ERP, WMS, SAP
Problem-solving ability.
Ability to prioritise work in a reactive and proactive environment.
Understands the importance of Security and Standards.

Desirable:
Experience in a regulated environment (e.g. BRC, HACCP, ISO 22000).
Knowledge of traceability requirements in food manufacturing.
Exposure to automation systems or industrial IT infrastructure.

WOULD SUIT SOMEONE WHO ….

Problem solves
Can triage and prioritise service tickets
Acts with fairness and consistency.
Works to high standards and promotes the same.
Enjoys working as part of a flexible team.
Flexes approach to suit the situation.
Recognises diversity.
Focuses on delivery.
Has a positive ‘can do’ attitude.
Can work under pressure.
Is a good collaborator.
Enjoys use of technology to make business more modern and efficient.
Has ability to go into detail, if necessary, but also understands bigger picture, especially business purpose and benefits of used technology.

Hilton Foods Canada is committed to building a culture of diversity and inclusion and are committed to providing equal opportunities to all employees. At Hilton Foods Canada, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation during the recruitment process, please advise the HR representative. All requests for an accommodation and the accommodation measures will be handled in a confidential manner at all times.

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More about this job

Responsibilities

The IT Applications Support Analyst provides hands-on support for core business applications, including ERP systems, to ensure the reliability of production and supply chain operations. They collaborate with cross-functional teams to resolve service tickets, manage system configurations, and ensure data integrity for audits.

Requirements

Candidates should have a strong understanding of ERP systems and experience in a manufacturing or food production environment. Effective troubleshooting, communication, and organizational skills are essential for managing technical issues and supporting shop floor operations.

Skills

ERP systems
Troubleshooting
Data flows
System integration
User access management
Communication skills
Problem-solving
Technical support
Production scheduling
Inventory management
Procurement
Quality assurance
Traceability
Compliance
WMS
SAP

Visa sponsorship

Not detected in the job text

Keywords

ERP
Evolve
SAP
WMS
Manufacturing
Food production
Traceability
HACCP
BRC
ISO 22000
System integration
Data integrity
Service delivery
Infrastructure
Automation
Industrial IT
Quality control
Production planning
Procurement
Inventory

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