Front desk hotel clerk
- Cambridge, ON, N3H 5L8, Canada
On-site
From $18.95 CAD / hour · Full-time · Part-time
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Job details
- Pay
- From $18.95 CAD / hour
- Job type
- Full-time · Part-time
- Workplace
- On-site
- Apply by
- Working hours
- 8 to 40 hours per week
- Posting language
- English
- Posted
Original job description
- Location Cambridge, ONN3H 5L8
- Work location On site
- Salary$18.95HOUR hourly / 8 to 40 hours per week
- Terms of employment Permanent employmentPart time leading to full time
- Early morning, Morning, Day, Evening, Night, Weekend, Shift, On call, To be determined
- Starts as soon as possible
- Benefits: Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3685522
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hospitality industry
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Database software
- Computerized bookkeeping system
- Spreadsheet
- Internet
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Benefits
Financial benefits
- Bonus
- Group insurance benefits
- Night shift premium
Other benefits
- Learning/training paid by employer
- Other benefits