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Added 1 hour ago
Night Concierge
Claibon Recruitment
Battersea, ON
Full-time
Exceptional and experienced Concierge required to join a team at a high-end residential building. Candidates need only apply if they have a natural flair for customer service with…
Added 2 hours ago
Travel Concierge & Reception Coordinator
Goway Travel
Toronto, ON
Full-time
We are looking for a professional, friendly and highly organized Travel Concierge & Reception Coordinator to be the first point of contact for our clients, Travel Agents, suppliers and…
Added 11 hours ago
Information Officer (Evening)
University of Ottawa
Ottawa, ON
Full-time
Delivers reception services for guests, including managing check-in and check-out processing and responding to inquiries. Provides concierge-style support by offering information about…
Added 12 hours ago
Guest Services Associate
Hilton Grand Vacations
Vancouver, BC
Full-time
As part of the Member Reception Team, the Guest Services Associatge Associate is expected to provide the highest level of Member and Guest service at every point of contact, through the use…
Added 13 hours ago
Guest Services Agent
Red Mountain Resort
Rossland, BC
$18.25 to $19.5 CAD / hour
Temporary
…responsible for the day-to-day operation of the front desk and reception area, including reservations, guest arrivals and departures, concierge services, payments, telephone inquiries, and…
Added 14 hours ago
Receptionist/Concierge
Chartwell
Mississauga, ON
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 15 hours ago
Front Desk Concierge
Skin Vitality Medical Clinic
Hamilton, ON
Full-time
As a Front Desk Concierge, you'll be the face of Canada's leading provider of medical aesthetic treatments. Your warmth, professionalism, and positive energy will set the tone for every…
Added 15 hours ago
Front Desk Concierge
Skin Vitality Medical Clinic
London, ON
Full-time
Experience in reception, hospitality, luxury retail, hotels, medical clinics, dental offices, spas, salons, or customer service is considered an asset - but it isn't everything.
Added 16 hours ago
Guest Services Manager
Germain Hôtels
Ottawa, ON
Full-time
…efficient coordination of all our hotel's operations in terms of reception, reservations, night auditing, concierge services and valet parking. He.she is willing to go to great lengths to…
Added 3 days ago
Registered Nurse (RN) - Private Wellness Clinic
KMT Medical and Allied Health Group
Oakville, ON
Part-time
 Keep reception and treatment areas clean, organized and welcoming.
Added 3 days ago
Guest Service Supervisor
Germain Hôtels
Brossard, QC
Full-time
The Guest Service Supervisor has a dynamic approach that enables him/her to ensure the smooth running of reception, reservations, night audit and concierge operations. Because he.she excels…
Added 6 days ago
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Fairmont Hot Springs, BC
Full-time
…exceptional, personalized service is delivered through a dedicated reception, private lounge, elevated guest recognition and an attentive team committed to creating memorable…
Added 6 days ago
Receptionist/Concierge
Chartwell
Brantford, ON
Full-time
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 6 days ago
Front Desk Associate
Diamond Property Services
Toronto, ON
Full-time
Company Description Diamond Property Services Inc. is a full-service company specializing in deluxe concierge, security, maintenance, and janitorial services for residential condominium…
Added 6 days ago
Corporate Concierge, Full Time
MAPLE LEAF LOUNGE
Toronto, ON
Full-time
Our company is seeking a highly motivated and organized Corporate Concierge to join our team. The Concierge is responsible for delivering exceptional customer experiences, and always…
Added 8 days ago
Dental Administrator (3-month contract)
Passion Dental Group Inc.
Welland, ON
Lincoln Dental Care (Welland) is hiring a Dental Administrator (Concierge)
Added 8 days ago
Security Guard - Metrolinx - Whitby
A.S.P. Incorporated
Whitby, ON
Full-time
…services including security, customer service, K9 detection, concierge, and baggage handling to a wide range of clients such as residential properties, commercial facilities, retail spaces,…
Added 7 days ago
Receptionist/Concierge
Chartwell
Burlington, ON
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 7 days ago
Guest Services & Reception Coordinator (18 month contract)
MAPLE LEAF LOUNGE
AB
Full-time
Experience in reception, guest services, hospitality, concierge services, corporate front desk operations, customer service, or office administration.
Added 13 days ago
Service Concierge
Dilawri Group of Companies
Oakville, ON
Full-time
Dilawri Group is now actively searching for a Service Concierge to join the team at Oakville Honda
Added 2 months ago
Guest Services Clerk
Aramark Canada
Squamish, BC
$21 to $22 CAD / hour
Full-time
Assist with concierge-style services, including providing local information, transportation assistance, and coordinating special requests where applicable.
Added 17 days ago
RECEPTIONIST
COMO The Treasury
London, ON
Full-time
Reporting to: Reception Manager / Assistant Manager / FOH Manager
Added 12 days ago
Assistant Fairmont Gold Manager
AccorHotel
Banff, AB
Contract
…exceptional, personalized service is delivered through a dedicated reception, private lounge, elevated guest recognition and an attentive team committed to creating memorable…
Added 13 days ago
Receptionist/Concierge
Chartwell
St. Catharines, ON
Part-time
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 14 days ago
Receptionist (Permanent)
Medcan
Toronto, ON
$41,830 to $57,516.25 CAD / year
Full-time
Provide essential support and backup to the Clinic Flow and Concierge teams.

Hilton Grand Vacations

Front Desk Clerk

4580 Chateau Blvd, Whistler, BC, V8E 0Z6, Canada

Pay: Compensation: $23.69 per hour.
Job type: Full-time
Posting language: English
Posted: Sep 7, 2026

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Original job description

As part of the Member Reception Team, the Front Desk Clerk is expected to provide the highest level of Member and Guest service at every point of contact, through the use of communications and organizational and interpersonal skills, so as to ensure our position as number one service-provider in the vacation ownership industry.

Responsibilities

Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values.
Provides excellence in service while checking owners and guests in and out of the property.
Provides switchboard and concierge services.
Must be able to provide information regarding local areas of interest for guests.
Liaises and assists all other departments as needed or assigned.
Administer all Company policies, procedures and standards.
Ensures all duties on daily task list are completed and other related duties as required.
Supports all food & beverage and Member Animation programs or initiatives.
Performs cash and credit card handling duties.
Handling guests complaints and concerns in an efficient and timely matter, otherwise referring the matter to management.
Excellent oral and written communication skills.
Computer skills, ability to compose and create emails, letters and memos.
Responsible for securely issuing and consistently tracking keys for Members and Guests which may also include keys issued to and tracked for housekeeping and contractors/suppliers.
Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Covers Night Audit shifts as required.
Follow up on Lost & Found and Daily Log for any outstanding issues. Takes action as required and instructed.
Willingly assists with other related tasks as required to facilitate daily operations or unusual circumstances.
Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
Completes all required Company training/compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.

Compensation: $23.69 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures.

Qualifications

Computer proficiency in Microsoft Word, Excel and Outlook.
Excellent customer service skills.
Proficient in time management; the ability to organize and manage multiple priorities.
Ability to take initiative and effectively adapt to change.
Recognizes an emergency situation and take appropriate action.
Able to establish and maintain a cooperative working relation.
Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
Performs well with frequent interruptions and/or distractions.
Ability to consistently demonstrate the highest standards of professionalism when interacting with team members, management, memers, owners and guests.

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More about this job

Responsibilities

The Front Desk Clerk provides excellent service to members and guests by managing check-ins, check-outs, and concierge inquiries. They also handle administrative tasks, cash transactions, and support various resort programs to ensure operational efficiency.

Requirements

Candidates must possess strong communication and computer skills, including proficiency in Microsoft Office applications. The role requires the ability to multi-task, solve problems effectively, and maintain high standards of professionalism in a fast-paced environment.

Skills

Customer service
Communication
Computer proficiency
Microsoft Word
Microsoft Excel
Microsoft Outlook
Time management
Problem solving
Cash handling
Credit card handling
Multi-tasking
Detail-oriented
Concierge services
Switchboard operation
Professionalism

Benefits

Quarterly bonus

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Resort Operations
Customer Service
Hospitality
Concierge
Switchboard
Cash Handling
Microsoft Word
Microsoft Excel
Microsoft Outlook
Night Audit
Vacation Ownership
Hilton Grand Vacations
Task Management
Problem Solving
Professionalism
Member Services

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