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Added 1 min ago
E
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Added 31 mins ago
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Field Service Representative
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In this role, you will work hands-on with industrial and electromechanical systems, supporting installation, maintenance, troubleshooting, and repair activities at customer sites. You will…
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Hitachi Energy

Field Service Representative

Kelowna, BC, Canada

Salary Range: $75,000– $105,000 · Full-time

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Job details

Pay: Salary Range: $75,000– $105,000
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 2+ years of experience in field service, technical support, or a related role, preferably with industrial or electromechanical systems
Posting language: English
Posted: Nov 5, 2026

Original job description

The Opportunity

In this role, you will work hands-on with industrial and electromechanical systems, supporting installation, maintenance, troubleshooting, and repair activities at customer sites. You will play a key part in ensuring equipment operates safely, reliably, and efficiently in real-world environments. Your work will involve configuring and testing systems, diagnosing technical issues, and performing preventive maintenance to extend system life and performance.

You will also engage directly with customers - providing guidance on system operation, resolving issues, and contributing to positive service experiences. By collaborating with cross-functional teams and applying structured troubleshooting practices, you will help maintain system reliability and support the continuous operation of critical infrastructure. This role offers variety, autonomy, and opportunities to develop practical technical expertise across electrical, mechanical, and networked systems while working in the field.

How You’ll Make an Impact

Perform on-site installation, configuration, and testing of hardware and software systems
Diagnose and resolve equipment issues using structured troubleshooting techniques
Execute preventive maintenance activities to improve reliability and system lifespan
Provide technical support and user guidance on system operation and upkeep
Document service activities, including issues, actions taken, and parts used
Manage service tools and parts inventory to support efficient field operations
Follow safety practices and comply with site-specific and organizational requirements
Work with internal teams to resolve complex technical challenges
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
Engineering or associate’s degree, or equivalent technical/trade certification
2+ years of experience in field service, technical support, or a related role, preferably with industrial or electromechanical systems
Proven ability to diagnose and repair hardware and software issues
Sound understanding of electrical, mechanical, and/or network systems
Excellent communication skills and customer service approach
Valid driver’s license and ability to travel frequently

More About Us

In this role, you will build practical technical expertise while working closely with experienced professionals in field service and industrial systems.

Opportunities to work on innovative technologies that shape the future of energy
A collaborative environment with experienced professionals across the power industry
Access to learning platforms and career development programs
Attractive health and retirement benefits
Paid leave and flexible work arrangements

In compliance with BC's Pay Transparency requirements, the expected compensation for this role is:

Salary Range: $75,000– $105,000

Only selected candidates will be contacted.

Publication date : 2026-11-05

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More about this job

Responsibilities

Install, configure, test, maintain, troubleshoot, and repair industrial and electromechanical systems at customer sites. Provide customer guidance, document service work, manage tools and parts, follow safety and regulatory requirements, and collaborate with internal teams to resolve technical issues.

Requirements

Requires an engineering or associate degree, or equivalent technical or trade certification, and at least two years of experience in field service, technical support, or a related role. Candidates should be able to diagnose hardware and software issues, understand electrical, mechanical, or network systems, communicate effectively with customers, hold a valid driver’s license, travel frequently, and already be authorized to work for Hitachi Energy in Canada.

Skills

Field Service
Installation
Configuration
System Testing
Structured Troubleshooting
Equipment Repair
Preventive Maintenance
Technical Support
Customer Service
Electrical Systems
Mechanical Systems
Network Systems
Hardware and Software Diagnostics
Service Documentation
Inventory Management
Safety Compliance

Benefits

Health Benefits
Retirement Benefits
Paid Leave
Flexible Work Arrangements
Learning Platforms
Career Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Industrial Systems
Electromechanical Systems
Field Service
On-Site Installation
System Configuration
Hardware
Software
System Testing
Structured Troubleshooting
Equipment Repair
Preventive Maintenance
Electrical Systems
Mechanical Systems
Network Systems
Technical Support
Customer Service
Service Documentation
Parts Inventory
Safety Practices
Regulatory Compliance
Critical Infrastructure
Power Industry
Driver’s License
Frequent Travel

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