Find work in Canada.

345,521 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 20 mins ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
The Software Analyst contributes to the design, development, integration, and testing of low- to medium-complexity operationally critical and safety-critical software systems within the…
Added 20 mins ago
CC
Analyst, Inventory Control
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
Reporting to the Warehouse Inventory Manager, the Inventory Control Analyst works within our warehouses managing and controlling inventory and working through process improvement as…
Added 34 mins ago
GD
Technical Infrastructure Analyst, Junior
General Dynamics Mission Systems–Canada
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
We are currently hiring for a Junior Technical Infrastructure Analyst for our Calgary-based Desktop Support team. The successful candidate will be the primary IT support resource for the…
Added 34 mins ago
A
Quality Assurance Analyst
Aplin
Winnipeg, MB
- Full-time
…to source a detail-oriented and analytical Quality Assurance Analyst. In this role, you will help drive service excellence by monitoring customer interactions, evaluating quality standards,…
Added 50 mins ago
P
Business Analyst
Prophix
Remote, Canada
- Full-time
- Remote
As a Business Analyst on the Professional Services team, you will work directly with finance leaders at client organizations to implement and configure Prophix One, our Financial…
Added 1 hour ago
SE
Cybersecurity Data Analytics & AI Analyst - 12-Month Internship
Siemens Energy
Oakville, ON
- Full-time
Added 1 hour ago
G
Service Desk Specialist
Genpact
Toronto, ON
- Full-time
The Workday HCM Business Analyst is a key member of the HR Technology team, responsible for partnering with HR stakeholders to optimize and support Workday Human Capital Management…
Added 1 hour ago
S
Data Solutions Specialist
SAXX
Vancouver, BC
- Full-time
Business Systems Collaboration: Collaborate closely with the Business Analyst team on functional and business systems initiatives, contributing data and AI expertise to ongoing projects.
Added 1 hour ago
P
Business Analyst
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
As a Business Analyst on the Professional Services team, you will work directly with finance leaders at client organizations to implement and configure Prophix One, our Financial…
Added 1 hour ago
C
HR Technology Senior Analyst-EN
CAE
Montreal, QC
- Full-time
As a member of the Global HR Technology team, the HR Technology Senior Analyst acts as a key partner between HR functions and technology. The role focuses on understanding business needs,…
Added 1 hour ago
M
Senior Fraud Analyst
Manulife
Toronto, ON
- Full-time
As a Senior Fraud Analyst, you will play a key role in performing detailed fraud trend analysis and optimize rules to enhance performance so that the Bank operates within its risk appetite.…
Added 1 hour ago
HB
Senior Specialist, Data Loss Prevention
HomeEquity Bank
Toronto, ON
- Full-time
Automate repetitive triage and enrichment steps to keep analyst effort focused on genuine risk
Added 2 hours ago
GD
Technical Infrastructure Analyst, Junior
General Dynamics Missions System International
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
We are currently hiring for a Junior Technical Infrastructure Analyst for our Calgary-based Desktop Support team. The successful candidate will be the primary IT support resource for the…
Added 2 hours ago
Compliance Analyst, Enterprise AML and Payments
Questrade Financial Group
Toronto, ON
We’re looking for our next Compliance Analyst, Enterprise AML and Payments. Could It Be You?
Added 2 hours ago
VB
Senior Financial Analyst 6 months
Vaco by Highspring
Toronto, ON
- Contract
Added 2 hours ago
Senior Financial Analyst - Internal Controls
Keel Infrastructure
Brossard, QC
We are currently looking for a Senior Financial Analyst – Internal Controls to join our team
Added 3 hours ago
QM
Senior Financial Operations Analyst
Quantum Management Services Ltd.
Toronto, ON
- $35 to $50 CAD / hour
- Contract
Position: Senior Financial Operations Analyst
Added 3 hours ago
KI
Senior Financial Analyst - Internal Controls
Keel Infrastructure
Brossard, QC
- Full-time
We are currently looking for a Senior Financial Analyst – Internal Controls to join our team
Added 3 hours ago
C
Senior Business System Analyst
CGI
Toronto, ON
- Full-time
5+ years of experience as a Functional Business Analyst in financial services, banking, payments, or transaction processing environments.
Added 3 hours ago
NG
Finance Business Systems Analyst
NFI Group Inc.
Winnipeg, MB
- Full-time
We are currently hiring for two Finance Business Systems Analyst positions. Both roles partner closely with Finance, Tax, and Technology stakeholders to deliver business value through…
Added 3 hours ago
D
Commercial Sales Support Specialist - Temporary 12 Months - Danone Canada
Danone
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
…operations, supporting the Customer Business Team and Sales Planning Analyst. This role is essential for ensuring data accuracy in trade spend, creating customer contracts, and aiding in…
Added 3 hours ago
BC
Business System Analyst
BrainRidge Consulting
Toronto, ON
- Full-time
Business Systems Analyst (BSA), Contact Center
Added 3 hours ago
EP
Financial Analyst
Elby Professional Recruitment
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $80,000 to $90,000 CAD / year
- Full-time
Our privately owned client, who is a leader in their industry, is looking to hire a Financial Analyst. This individual will join a team of 5 others and report into the Finance Manager, with…
Added 3 hours ago
KC
Analyst, Mortgage Asset Management
KingSett Capital
Toronto, ON
- Full-time
KingSett Capital is seeking an Analyst, Mortgage Asset Management to join our CMHC mortgage servicing team. Reporting to the Associate Director, Mortgage Asset Management, you will be…
Added 3 hours ago
FC
Sr Business Development Analyst
FedEx Canada
Mississauga, ON
- Full-time
…opportunity for you! We're looking for a Sr Business Development Analyst to join our Business Intelligence & Data Analytics team, supporting our Worldwide Sales organization across Canada.…

Closed listing

Hitachi Rail

CBTCS Engineering Service Delivery Analyst(Fixed Term)

Toronto, ON, Canada

$69,128 to $103,692 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $69,128 to $103,692 CAD / year
Job type: Full-time
Closing date: Nov 4, 2026
Experience: Experience: Relevant industry experience, with 3 to 5 years of experience driving service delivery or platform management within an engineering environment.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 5, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Position Summary

The Service Delivery Analyst (SDA) for CBTCS E2 Services is responsible for ensuring reliable, efficient, and customer-focused delivery services that support engineering teams. The role oversees service performance against SLAs, coordinates incident and change communications, manages ticket resolution governance, supports monthly maintenance verifications, and acts as the primary

point of contact for CBTCS E2 service consumers. It also supports CI/CD-related service operations and drives collaboration, continuity, and continuous improvement across the CBTCS E2 service landscape.

The Service Delivery Analyst ensures reliable, efficient, and well-governed delivery of services to engineering teams. The role drives service quality through SLA oversight, performance monitoring, incident and change coordination, and clear stakeholder communication. It improves productivity by streamlining service operations, supporting CI/CD service needs, and enabling faster issue resolution. The role also strengthens collaboration, supports scalable service delivery, and helps ensure compliance, control, and operational stability across the service landscape.

Key Accountabilities / Key Areas Of Responsibility

Service Delivery Management: Ensure CBTCS E2 services are delivered in line with business needs and agreed SLAs, with clear focus on lead time, time to first response, and time to resolution.
Service Catalogue and Operational Support: Support the definition, coordination, and adoption of CBTCS E2 and related engineering services across teams, ensuring clarity of service scope and support model.
Ticket and Request Governance: Oversee E2SDK and GTS (CBTCS) requests and incidents, ensuring effective tracking, prioritization, escalation, and closure.
Incident, Change and Maintenance Coordination: Lead coordination and communication for incidents, planned changes, and monthly IT maintenance verifications to minimize service disruption.
CI/CD Service Support: Support operational delivery for CI/CD-related services, coordinating with engineering and infrastructure teams to address service issues and reduce delivery blockers.
Continuous Improvement: Identify opportunities to improve service quality, responsiveness, and reliability through better coordination, process improvements, and stronger service governance.
Stakeholder Communication: Act as the primary point of contact for CBTCS E2 service consumers, providing clear and timely communication to engineers, stakeholders, and support teams.
Compliance and Operational Standards: Ensure service activities are managed in line with organizational processes, controls, and expected operational standards.
Team Coordination and Continuity: Support onboarding, orientation, leave transitions, and collaboration sessions within the CBTCS E2 team to maintain continuity and effective service delivery.

Key Requirements:

Experience: Relevant industry experience, with 3 to 5 years of experience driving service delivery or platform management within an engineering environment.
Education: Bachelor’s degree in engineering, Computer Science, or a related field.
Certifications: Relevant certifications such as ITIL, PMP, or specific platform-related certifications are preferable.
Technical Knowledge: Proficiency in engineering platforms, understanding of Engineering Process & Standards. Experience with incident management and service Desk tools (e.g. ServiceNow, Jira Service Desk).
Skills: Strong problem-solving skills, excellent communication abilities, and the capacity to manage multiple priorities.

Preferred Qualifications

Advanced Degree: A bachelor’s degree in engineering, Computer Science, or a related field.
Additional Certifications: Advanced certifications in service delivery or platform management.
Industry Experience: 3 to 5 years of experience in a similar role within the same industry.

Health, Safety, Environment & Wellbeing

Adhere to all company health and safety policies, procedures, and legal regulations.
Identify and report potential hazards, unsafe behaviors, or incidents promptly.
Follow environmental policies and procedures to minimize waste, energy use, and environmental impact.
Support sustainability initiatives, including recycling, resource conservation, and responsible sourcing.
Foster a respectful and inclusive workplace that supports mental and physical wellbeing.

Special Position Requirements

Schedule: Monday – Friday, 40 hours per week

Base Salary Range: $69,128.00 to $ 103,692.00 CAD Annual

The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Health and Dental plans - 100% of premiums are company-paid
Company paid holidays - 3 weeks of vacation
Worklife programs such as Flextime and a variety of Development and Training opportunities

This posting relates to an existing vacancy.

Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail

Apply Now

About employer

More about this job

Responsibilities

Oversee CBTCS E2 service delivery, including SLA performance, ticket governance, incident and change communications, maintenance verification, and CI/CD-related operational support. Serve as the primary contact for service consumers while coordinating teams, maintaining operational standards, and driving service quality and continuity improvements.

Requirements

The role seeks 3 to 5 years of service delivery or platform management experience in an engineering environment, along with a bachelor's degree in engineering, computer science, or a related field. Candidates should understand engineering platforms, processes, and standards; have experience with incident management and service desk tools; and bring strong communication and problem-solving skills, with ITIL, PMP, or platform certifications preferred.

Skills

Service Delivery Management
SLA Oversight
Incident Management
Change Coordination
Ticket and Request Governance
CI/CD Service Operations
Engineering Platform Management
Stakeholder Communication
Problem-Solving
ServiceNow
Jira Service Desk
Continuous Improvement
Service Performance Monitoring
Engineering Processes and Standards
Operational Compliance
Team Coordination

Benefits

Health and Dental Plans
Company-Paid Holidays
Three Weeks of Vacation
Flexible Worktime
Development and Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

CBTCS E2
Service Delivery
Service-Level Agreements
Lead Time
Time to First Response
Time to Resolution
E2SDK
GTS
Incident Management
Change Management
Maintenance Verification
CI/CD
Engineering Platforms
Engineering Processes and Standards
ServiceNow
Jira Service Desk
ITIL
PMP
Ticket Governance
Service Catalogue
Performance Monitoring
Continuous Improvement
Operational Compliance
Stakeholder Communication
Rail Transportation

Report this job