Find work in Canada.

320,012 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
BG
Technology, Material and Process Analyst Intern - Placement Year
BMW Group
Goodwood, ON
- Internship
Rolls-Royce Motor Cars, Goodwood – Technology, Material and Process Analyst Intern - Placement Year(July 2027)
Added 5 mins ago
BG
Technology, Material and Process Analyst - Placement Year
BMW Group
Goodwood, ON
- Internship
…of this placement. You must be able to provide proof of your legal right to work in the UK. We are committed to promoting equal opportunities in employment and job applicants will receive…
Added 1 hour ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The Senior Analyst…
Added 1 hour ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…
Added 1 hour ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…
Added 1 hour ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The Senior Analyst…
Added 1 hour ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…
Added 1 hour ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The Senior Analyst…
Added 3 hours ago
BN
Senior Policy Analyst
Build Nova Scotia
Halifax, NS
- Full-time
The Senior Policy Analyst will provide policy analysis and strategic advice to senior leadership of Build NS to promote effective planning, policy development, implementation and evaluation…
Added 9 hours ago
R
Senior Business Analyst
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Senior Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 10 hours ago
T
Senior Analyst, Margin Accounts Group (4583)
TD
Toronto, ON
- Full-time
…and security products and their respective business areas, legal agreements, technology flows and…
Added 10 hours ago
T
Analyst, Margin Accounts Group (5576)
TD
Toronto, ON
- Full-time
…with internal partners, including Front Office, Credit Risk, Legal, Treasury, Settlements, Operations, and Technology, as well as external counterparties. The Analyst will escalate material…
Added 10 hours ago
Cyber Security Operational Technology Senior Analyst or Analyst
Pembina Pipeline Corporation
Calgary, AB
…hiring for a Cyber Security Operational Technology (OT) Senior Analyst or Analyst to join our Cyber Security team. Reporting to the Cyber Security Ops & Identity Management Manager, the…
Added 11 hours ago
FB
Analyst, Loan and Insurance Accounting
Fairstone Bank
Montreal, QC
- Full-time
Join Fairstone as an Analyst, Loan and Insurance Accounting and be part of our talented and growing team!
Added 11 hours ago
IO
HR Governance & Risk Analyst
Irving Oil
Saint John, NB
- Full-time
As an HR Governance and Risk Analyst, you will support the development, execution, and continuous improvement of HR governance, compliance, and risk management programs. You will help…
Added 11 hours ago
KC
Analyst, Investments
K2 Capital
Toronto, ON
- Full-time
…entrepreneurialism. We are seeking an exceptional and thoughtful Investment Analyst to join our investment team. The Investment Analyst will work closely with our firm’s Vice President and…
Added 12 hours ago
RB
Product Management Analyst
Royal Bank of Canada
Halifax, NS
- Full-time
Added 13 hours ago
KE
Analyst/Associate
Kanin Energy
Calgary, AB
- Full-time
Kanin Energy is seeking a sharp, motivated Analyst or Associate with a background in power generation related project finance, energy M&A/investment banking, or electricity market analysis…
Added 13 hours ago
R
Product Management Analyst
RBC
Toronto, ON · Bedford, QC · Halifax, NS
- Full-time
Added 14 hours ago
PG
Payments Compliance Analyst
Peoples Group
Toronto, ON · Vancouver, BC
- Full-time
Added 14 hours ago
J
GRC Analyst, Entry Level
Jobright.ai
Canada
- Full-time
…helps users reach better job outcomes. The entry-level GRC Analyst supports governance, risk, and compliance operations by maintaining risk and control documentation, coordinating…
Added 14 hours ago
C
Senior Consulting Manager - Senior Business Analyst, Master Data Management / Counterparty
Cognizant
Toronto, ON
- $125,000 to $150,000 CAD / year
- Full-time
As a Senior Consulting Manager specializing as a Sr. Business Analyst- Master Data Management (MDM) and Counterparty Data, you will work with leading Capital Markets clients to assess,…
Added 15 hours ago
R
Risk Analyst - Intermediate (Consultant, Governance and Controls)
Raise
Toronto, ON
- Contract
We at Raise are hiring a Risk Analyst - Intermediate (Consultant, Governance and Controls) for one of our top clients. After establishing themselves as an industry leader, they’re now…
Added 15 hours ago
Senior Director, Energy & Power, Corporate, Infrastructure and Project Finance Group - Toronto
Fitch Group
Toronto, ON
Fitch Ratings is seeking a senior credit analyst with 10+ years of solid project finance related experience in the infrastructure sector. The primary responsibilities of the successful…
Added 16 hours ago
FO
Compliance Analyst
Fast Offshore
Surrey, BC · South Surrey, BC
- Full-time
Fast Offshore works closely with principals, investors, legal counsel, tax advisers, and other professional advisers, often at the intersection of regulation, ownership, operations, and…

Hitachi Rail

CBTCS Engineering Service Delivery Analyst(Fixed Term)

Toronto, ON, Canada

$69,128 to $103,692 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $69,128 to $103,692 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Experience: Experience: Relevant industry experience, with 3 to 5 years of experience driving service delivery or platform management within an engineering environment.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 5, 2026

Original job description

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Position Summary

The Service Delivery Analyst (SDA) for CBTCS E2 Services is responsible for ensuring reliable, efficient, and customer-focused delivery services that support engineering teams. The role oversees service performance against SLAs, coordinates incident and change communications, manages ticket resolution governance, supports monthly maintenance verifications, and acts as the primary

point of contact for CBTCS E2 service consumers. It also supports CI/CD-related service operations and drives collaboration, continuity, and continuous improvement across the CBTCS E2 service landscape.

The Service Delivery Analyst ensures reliable, efficient, and well-governed delivery of services to engineering teams. The role drives service quality through SLA oversight, performance monitoring, incident and change coordination, and clear stakeholder communication. It improves productivity by streamlining service operations, supporting CI/CD service needs, and enabling faster issue resolution. The role also strengthens collaboration, supports scalable service delivery, and helps ensure compliance, control, and operational stability across the service landscape.

Key Accountabilities / Key Areas Of Responsibility

Service Delivery Management: Ensure CBTCS E2 services are delivered in line with business needs and agreed SLAs, with clear focus on lead time, time to first response, and time to resolution.
Service Catalogue and Operational Support: Support the definition, coordination, and adoption of CBTCS E2 and related engineering services across teams, ensuring clarity of service scope and support model.
Ticket and Request Governance: Oversee E2SDK and GTS (CBTCS) requests and incidents, ensuring effective tracking, prioritization, escalation, and closure.
Incident, Change and Maintenance Coordination: Lead coordination and communication for incidents, planned changes, and monthly IT maintenance verifications to minimize service disruption.
CI/CD Service Support: Support operational delivery for CI/CD-related services, coordinating with engineering and infrastructure teams to address service issues and reduce delivery blockers.
Continuous Improvement: Identify opportunities to improve service quality, responsiveness, and reliability through better coordination, process improvements, and stronger service governance.
Stakeholder Communication: Act as the primary point of contact for CBTCS E2 service consumers, providing clear and timely communication to engineers, stakeholders, and support teams.
Compliance and Operational Standards: Ensure service activities are managed in line with organizational processes, controls, and expected operational standards.
Team Coordination and Continuity: Support onboarding, orientation, leave transitions, and collaboration sessions within the CBTCS E2 team to maintain continuity and effective service delivery.

Key Requirements:

Experience: Relevant industry experience, with 3 to 5 years of experience driving service delivery or platform management within an engineering environment.
Education: Bachelor’s degree in engineering, Computer Science, or a related field.
Certifications: Relevant certifications such as ITIL, PMP, or specific platform-related certifications are preferable.
Technical Knowledge: Proficiency in engineering platforms, understanding of Engineering Process & Standards. Experience with incident management and service Desk tools (e.g. ServiceNow, Jira Service Desk).
Skills: Strong problem-solving skills, excellent communication abilities, and the capacity to manage multiple priorities.

Preferred Qualifications

Advanced Degree: A bachelor’s degree in engineering, Computer Science, or a related field.
Additional Certifications: Advanced certifications in service delivery or platform management.
Industry Experience: 3 to 5 years of experience in a similar role within the same industry.

Health, Safety, Environment & Wellbeing

Adhere to all company health and safety policies, procedures, and legal regulations.
Identify and report potential hazards, unsafe behaviors, or incidents promptly.
Follow environmental policies and procedures to minimize waste, energy use, and environmental impact.
Support sustainability initiatives, including recycling, resource conservation, and responsible sourcing.
Foster a respectful and inclusive workplace that supports mental and physical wellbeing.

Special Position Requirements

Schedule: Monday – Friday, 40 hours per week

Base Salary Range: $69,128.00 to $ 103,692.00 CAD Annual

The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Health and Dental plans - 100% of premiums are company-paid
Company paid holidays - 3 weeks of vacation
Worklife programs such as Flextime and a variety of Development and Training opportunities

This posting relates to an existing vacancy.

Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail

Apply Now

Apply About employer

More about this job

Responsibilities

Oversee CBTCS E2 service delivery, including SLA performance, ticket governance, incident and change communications, maintenance verification, and CI/CD-related operational support. Serve as the primary contact for service consumers while coordinating teams, maintaining operational standards, and driving service quality and continuity improvements.

Requirements

The role seeks 3 to 5 years of service delivery or platform management experience in an engineering environment, along with a bachelor's degree in engineering, computer science, or a related field. Candidates should understand engineering platforms, processes, and standards; have experience with incident management and service desk tools; and bring strong communication and problem-solving skills, with ITIL, PMP, or platform certifications preferred.

Skills

Service Delivery Management
SLA Oversight
Incident Management
Change Coordination
Ticket and Request Governance
CI/CD Service Operations
Engineering Platform Management
Stakeholder Communication
Problem-Solving
ServiceNow
Jira Service Desk
Continuous Improvement
Service Performance Monitoring
Engineering Processes and Standards
Operational Compliance
Team Coordination

Benefits

Health and Dental Plans
Company-Paid Holidays
Three Weeks of Vacation
Flexible Worktime
Development and Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

CBTCS E2
Service Delivery
Service-Level Agreements
Lead Time
Time to First Response
Time to Resolution
E2SDK
GTS
Incident Management
Change Management
Maintenance Verification
CI/CD
Engineering Platforms
Engineering Processes and Standards
ServiceNow
Jira Service Desk
ITIL
PMP
Ticket Governance
Service Catalogue
Performance Monitoring
Continuous Improvement
Operational Compliance
Stakeholder Communication
Rail Transportation

Report this job