Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
To accelerate time-to-market with effective solutions that keep our customers in the lead, we leverage a powerful risk prioritized product development process. The Test Engineering…
Added 4 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
To accelerate time-to-market with effective solutions that keep our customers in the lead, we leverage a powerful risk prioritized product development process.The Test Engineering…
Added 4 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 4 mins ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 4 mins ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Lead end-to-end innovation and engineering initiatives, from concept ideation and prototyping through proof-of-concept validation, product development, and commercialization.
Added 4 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 4 mins ago
MN
Systems Integration Lead
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Systems Integration Lead will have a minimum of 12-15 years of experience in managing systems integration of major rapid rail transit projects, with demonstrated experience leading…
Added 4 mins ago
MN
Electrical Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Perform power system studies, including load flow, short-circuit, and arc flash analyses, to assess system performance, efficiency, reliability, and safety. Experience with protection…
Added 4 mins ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 4 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
…release to manufacturing. The secret to our success is our high-performance culture and the creativity, intelligence and passion of our team members around the world. We share a common…
Added 4 mins ago
Project SCM Manager
Subsea7
St. John's, NL
Demonstrated ability to lead, motivate, and develop teams, creating a positive culture through coaching, mentoring, and effective performance management.
Added 4 mins ago
SB
Project Safety Specialist
South Bow
Calgary, AB · Manulife Place
- Full-time
Evaluate contractor safety performance through reviews, audits, and field inspections, verifying that project safety plans are current, fit for purpose, and effectively implemented
Added 4 mins ago
SB
Senior Hydraulics and Capacity Engineer
South Bow
Calgary, AB · Manulife Place
- Full-time
…Management, Field Operations, Control Centre, Work Management, Engineering, and SCADA…
Added 20 mins ago
M
Senior Risk Manager - Subways
Mace
Toronto, ON
- Full-time
Accountable for the risk management performance of assigned commission(s).
Added 20 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget…
Added 20 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget…
Added 20 mins ago
M
Senior Routing Engine Developer (CX Platform)
Miratech
Canada
- Full-time
…architectures, REST APIs, persistence, security, testing, and performance…
Added 34 mins ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
…customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud…
Added 50 mins ago
E
Test Manager ISAC System Verification
Ericsson
Ottawa, ON
- Full-time
…verification capability from the ground up to ensure the quality, performance, and customer readiness of this next-generation product…
Added 1 hour ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget…
Added 1 hour ago
D
Procurement Director
DataOne
Quebec, QC
- Full-time
Lead key procurement metrics: savings, lead times, budget adherence, contract coverage, supplier performance, and risk.
Added 1 hour ago
FS
Technician in Charge – Comox, BC
First Student
Comox, BC
- Full-time
We’re hiring a Technician in Charge to lead our maintenance shop serving Comox, B.C. If you’re an experienced technician who takes pride in quality work, enjoys helping a team succeed, and…
Added 1 hour ago
H(
Technical Lead, API & Integration Engineering
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
The Pension Application Development Team (PAD) is seeking a Technical Lead, API & Integration Engineering to help drive the delivery of product development for our Digital Insight Services…
Added 1 hour ago
EG
Développeur(-euse) de logiciels sénior(e) (contenu) / Senior Software Development Engineer
Expedia Group
Montreal, QC · Canada - Quebec - Montreal
- Full-time
…d’Expedia Group, assurant une disponibilité, une fiabilité et une performance…

Closed listing

Hitachi Rail

CBTCS Engineering Service Delivery Analyst(Fixed Term)

Toronto, ON, Canada

$69,128 to $103,692 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $69,128 to $103,692 CAD / year
Job type: Full-time
Closing date: Nov 4, 2026
Experience: Experience: Relevant industry experience, with 3 to 5 years of experience driving service delivery or platform management within an engineering environment.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 5, 2026

Similar jobs hiring now

Added 1 month ago
CBTCS Engineering Service Delivery Analyst(Fixed Term)
Hitachi · Toronto, ON, Canada
$69,128 to $103,692 CAD / year

Search current openings

Original job description

Archived listing. The details below describe a past opening.

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Position Summary

The Service Delivery Analyst (SDA) for CBTCS E2 Services is responsible for ensuring reliable, efficient, and customer-focused delivery services that support engineering teams. The role oversees service performance against SLAs, coordinates incident and change communications, manages ticket resolution governance, supports monthly maintenance verifications, and acts as the primary

point of contact for CBTCS E2 service consumers. It also supports CI/CD-related service operations and drives collaboration, continuity, and continuous improvement across the CBTCS E2 service landscape.

The Service Delivery Analyst ensures reliable, efficient, and well-governed delivery of services to engineering teams. The role drives service quality through SLA oversight, performance monitoring, incident and change coordination, and clear stakeholder communication. It improves productivity by streamlining service operations, supporting CI/CD service needs, and enabling faster issue resolution. The role also strengthens collaboration, supports scalable service delivery, and helps ensure compliance, control, and operational stability across the service landscape.

Key Accountabilities / Key Areas Of Responsibility

Service Delivery Management: Ensure CBTCS E2 services are delivered in line with business needs and agreed SLAs, with clear focus on lead time, time to first response, and time to resolution.
Service Catalogue and Operational Support: Support the definition, coordination, and adoption of CBTCS E2 and related engineering services across teams, ensuring clarity of service scope and support model.
Ticket and Request Governance: Oversee E2SDK and GTS (CBTCS) requests and incidents, ensuring effective tracking, prioritization, escalation, and closure.
Incident, Change and Maintenance Coordination: Lead coordination and communication for incidents, planned changes, and monthly IT maintenance verifications to minimize service disruption.
CI/CD Service Support: Support operational delivery for CI/CD-related services, coordinating with engineering and infrastructure teams to address service issues and reduce delivery blockers.
Continuous Improvement: Identify opportunities to improve service quality, responsiveness, and reliability through better coordination, process improvements, and stronger service governance.
Stakeholder Communication: Act as the primary point of contact for CBTCS E2 service consumers, providing clear and timely communication to engineers, stakeholders, and support teams.
Compliance and Operational Standards: Ensure service activities are managed in line with organizational processes, controls, and expected operational standards.
Team Coordination and Continuity: Support onboarding, orientation, leave transitions, and collaboration sessions within the CBTCS E2 team to maintain continuity and effective service delivery.

Key Requirements:

Experience: Relevant industry experience, with 3 to 5 years of experience driving service delivery or platform management within an engineering environment.
Education: Bachelor’s degree in engineering, Computer Science, or a related field.
Certifications: Relevant certifications such as ITIL, PMP, or specific platform-related certifications are preferable.
Technical Knowledge: Proficiency in engineering platforms, understanding of Engineering Process & Standards. Experience with incident management and service Desk tools (e.g. ServiceNow, Jira Service Desk).
Skills: Strong problem-solving skills, excellent communication abilities, and the capacity to manage multiple priorities.

Preferred Qualifications

Advanced Degree: A bachelor’s degree in engineering, Computer Science, or a related field.
Additional Certifications: Advanced certifications in service delivery or platform management.
Industry Experience: 3 to 5 years of experience in a similar role within the same industry.

Health, Safety, Environment & Wellbeing

Adhere to all company health and safety policies, procedures, and legal regulations.
Identify and report potential hazards, unsafe behaviors, or incidents promptly.
Follow environmental policies and procedures to minimize waste, energy use, and environmental impact.
Support sustainability initiatives, including recycling, resource conservation, and responsible sourcing.
Foster a respectful and inclusive workplace that supports mental and physical wellbeing.

Special Position Requirements

Schedule: Monday – Friday, 40 hours per week

Base Salary Range: $69,128.00 to $ 103,692.00 CAD Annual

The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Health and Dental plans - 100% of premiums are company-paid
Company paid holidays - 3 weeks of vacation
Worklife programs such as Flextime and a variety of Development and Training opportunities

This posting relates to an existing vacancy.

Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail

Apply Now

About employer

More about this job

Responsibilities

Oversee CBTCS E2 service delivery, including SLA performance, ticket governance, incident and change communications, maintenance verification, and CI/CD-related operational support. Serve as the primary contact for service consumers while coordinating teams, maintaining operational standards, and driving service quality and continuity improvements.

Requirements

The role seeks 3 to 5 years of service delivery or platform management experience in an engineering environment, along with a bachelor's degree in engineering, computer science, or a related field. Candidates should understand engineering platforms, processes, and standards; have experience with incident management and service desk tools; and bring strong communication and problem-solving skills, with ITIL, PMP, or platform certifications preferred.

Skills

Service Delivery Management
SLA Oversight
Incident Management
Change Coordination
Ticket and Request Governance
CI/CD Service Operations
Engineering Platform Management
Stakeholder Communication
Problem-Solving
ServiceNow
Jira Service Desk
Continuous Improvement
Service Performance Monitoring
Engineering Processes and Standards
Operational Compliance
Team Coordination

Benefits

Health and Dental Plans
Company-Paid Holidays
Three Weeks of Vacation
Flexible Worktime
Development and Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

CBTCS E2
Service Delivery
Service-Level Agreements
Lead Time
Time to First Response
Time to Resolution
E2SDK
GTS
Incident Management
Change Management
Maintenance Verification
CI/CD
Engineering Platforms
Engineering Processes and Standards
ServiceNow
Jira Service Desk
ITIL
PMP
Ticket Governance
Service Catalogue
Performance Monitoring
Continuous Improvement
Operational Compliance
Stakeholder Communication
Rail Transportation

Report this job