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Added 4 mins ago
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Kelowna, BC · (HE)Office_BC_Kelowna NEW
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Field Service Engineer I
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Hitachi

Field Service Representative

Kelowna, BC, Canada
(HE)Office_BC_Kelowna NEW, Canada

Salary Range: $75,000– $105,000 · Full-time

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Job details

Pay: Salary Range: $75,000– $105,000
Job type: Full-time
Experience: 2+ years of experience in field service, technical support, or a related role, preferably with industrial or electromechanical systems
Posting language: English
Posted: Nov 5, 2026

Original job description

Location:

Kelowna, British Columbia, Canada

Job ID:

R0149775

Date Posted:

2026-11-05

Company Name:

HITACHI ENERGY CANADA INC.

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

Job Description:

The Opportunity

In this role, you will work hands-on with industrial and electromechanical systems, supporting installation, maintenance, troubleshooting, and repair activities at customer sites. You will play a key part in ensuring equipment operates safely, reliably, and efficiently in real-world environments. Your work will involve configuring and testing systems, diagnosing technical issues, and performing preventive maintenance to extend system life and performance.

You will also engage directly with customers - providing guidance on system operation, resolving issues, and contributing to positive service experiences. By collaborating with cross-functional teams and applying structured troubleshooting practices, you will help maintain system reliability and support the continuous operation of critical infrastructure. This role offers variety, autonomy, and opportunities to develop practical technical expertise across electrical, mechanical, and networked systems while working in the field.

How You’ll Make an Impact

Perform on-site installation, configuration, and testing of hardware and software systems
Diagnose and resolve equipment issues using structured troubleshooting techniques
Execute preventive maintenance activities to improve reliability and system lifespan
Provide technical support and user guidance on system operation and upkeep
Document service activities, including issues, actions taken, and parts used
Manage service tools and parts inventory to support efficient field operations
Follow safety practices and comply with site-specific and organizational requirements
Work with internal teams to resolve complex technical challenges
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
Engineering or associate’s degree, or equivalent technical/trade certification
2+ years of experience in field service, technical support, or a related role, preferably with industrial or electromechanical systems
Proven ability to diagnose and repair hardware and software issues
Sound understanding of electrical, mechanical, and/or network systems
Excellent communication skills and customer service approach
Valid driver’s license and ability to travel frequently

More About Us

In this role, you will build practical technical expertise while working closely with experienced professionals in field service and industrial systems.

Opportunities to work on innovative technologies that shape the future of energy
A collaborative environment with experienced professionals across the power industry
Access to learning platforms and career development programs
Attractive health and retirement benefits
Paid leave and flexible work arrangements

In compliance with BC's Pay Transparency requirements, the expected compensation for this role is:

Salary Range: $75,000– $105,000

Only selected candidates will be contacted.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles - particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions - additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

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More about this job

Responsibilities

You will perform on-site installation, maintenance, and troubleshooting of industrial and electromechanical systems to ensure operational reliability. Additionally, you will provide technical guidance to customers and document all service activities to maintain high standards of equipment performance.

Requirements

Candidates must possess an engineering or associate degree, or equivalent technical certification, along with at least two years of relevant field service experience. A valid driver's license and the ability to travel frequently are required, as is existing work authorization for Canada.

Skills

Field service
Technical support
Troubleshooting
Preventive maintenance
Hardware installation
Software configuration
Electromechanical systems
Electrical systems
Mechanical systems
Networked systems
Customer service
Inventory management
Technical documentation
Safety compliance

Benefits

Health benefits
Retirement benefits
Paid leave
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Industrial Systems
Electromechanical Systems
Installation
Maintenance
Troubleshooting
Repair
Hardware
Software
Preventive Maintenance
Technical Support
Inventory Management
Safety Compliance
Engineering
Energy
Power Industry
Infrastructure
Technical Documentation

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