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Hitachi

Représentant de service technique/Field Service Representative

Mont-Saint-Hilaire, QC, Canada
(HE)Remote_QC_Mont-Saint Hilaire, Canada

Job type: Full-time
Posting language: English · French
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

Are you ready to power up your career with Hitachi Energy? We are seeking a dynamic and skilled Field Service Representative to join our team. This role offers the chance to work on cutting-edge power products, including transformers and high-voltage equipment, at customer sites across Quebec and beyond. You'll be at the forefront of ensuring our products perform optimally, contributing to a sustainable energy future. If you thrive in a fast-paced environment and are passionate about making a difference, this is the perfect opportunity for you!

How You'll Make an Impact

Execute service work at customer sites, adhering to Health and Safety requirements.
Troubleshoot, repair, assemble, install, test, commission, and start-up new power equipment.
Build and maintain strong customer relationships, providing recommendations on equipment performance.
Collaborate with sales, marketing, and engineering teams, bringing field service expertise.
Mentor and guide other field service employees.
Handle post-commissioning warranty activities.
Review, interpret, and comment on technical specifications.
Prepare detailed technical reports following site work.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

Familiarity with utility substation construction and work sites.
Trade education, college, or university diploma/degree in a technical field (electrical, mechanical, etc.).
At least 5 years of electrical field service experience or relevant substation/transformer experience.
Hands-on experience in servicing, maintaining, commissioning, and repairing power transformers and power system equipment.
Excellent communication and interpersonal skills.
Strong customer relationship and problem-solving skills.
Goal-oriented and self-starter attitude.
Willingness to travel and work under varying conditions and hours.
Valid Canadian driver's license and acceptable driving record.
Frequent communication with internal and external partners, customers, and stakeholders located outside Quebec. Knowledge of English, in addition to French, is required to fulfill the operational requirements of the role and ensure effective collaboration and client service.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles - particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions - additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Read the full bilingual original

Location:

Mont-Saint-Hilaire, Quebec, Canada

Job ID:

R0139496

Date Posted:

2026-09-28

Company Name:

HITACHI ENERGY CANADA INC.

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

Yes

Job Description:

***English follows***

L'Offre

Êtes-vous prêt à donner de l'élan à votre carrière avec Hitachi Energy ? Nous sommes à la recherche d'un représentant du service extérieur dynamique et compétent pour se joindre à notre équipe. Ce poste offre la chance de travailler sur des produits d'énergie de pointe, y compris des transformateurs et de l'équipement à haute tension, sur les sites de nos clients au Québec et ailleurs. Vous serez à l'avant-garde pour assurer que nos produits fonctionnent de façon optimale, contribuant ainsi à un avenir énergétique durable. Si vous vous épanouissez dans un environnement au rythme rapide et que vous êtes passionné par l'idée de faire une différence, c'est l'occasion idéale pour vous !

L'impact que vous aurez

Exécuter des travaux d'entretien sur les sites des clients, en respectant les exigences en matière de santé et de sécurité.
Vous serez chargé(e) de dépanner, de réparer, d'assembler, d'installer, de tester, de mettre en service et de démarrer de nouveaux équipements de production d'énergie.
Construire et maintenir de solides relations avec les clients, en fournissant des recommandations sur les performances de l'équipement.
Collaborer avec les équipes de vente, de marketing et d'ingénierie, en apportant son expertise en matière de service sur le terrain.
Encadrer et guider les autres employés du service extérieur.
Gérer les activités de garantie après la mise en service.
Examiner, interpréter et commenter les spécifications techniques.
Préparer des rapports techniques détaillés à la suite de travaux sur site.
Veiller au respect des règlements, procédures et lignes directrices externes et internes applicables.

Votre expérience

Familiarité avec la construction de sous-stations de services publics et les sites de travail.
Formation professionnelle, diplôme universitaire dans un domaine technique (électricité, mécanique, etc.).
Au moins 5 ans d'expérience dans le domaine du service électrique sur le terrain ou une expérience pertinente dans le domaine des sous-stations/transformateurs.
Expérience pratique de l'entretien, de la maintenance, de la mise en service et de la réparation de transformateurs de puissance et d'équipements de systèmes électriques.
Excellentes compétences en matière de communication et de relations interpersonnelles.
Solides compétences en matière de relations avec les clients et de résolution des problèmes.
Orientation vers les objectifs et esprit d'initiative.
Volonté de voyager et de travailler dans des conditions et selon des horaires variables.
Permis de conduire canadien valide et dossier de conduite acceptable.
Communication fréquente avec les partenaires internes et externes, les clients et les intervenants situés à l’extérieur du Québec. Connaissance de l’anglais, en plus du français, requise pour répondre aux exigences opérationnelles du poste et assurer une collaboration et un service à la clientèle efficaces.

En savoir plus sur nous

Chez Hitachi Energy, nous croyons qu'il faut favoriser une culture d'innovation et de croissance. Joignez-vous à nous et faites partie d'une équipe qui valorise la diversité, la durabilité et l'apprentissage continu. Grâce aux possibilités de perfectionnement professionnel et d'avancement, vous aurez la chance de façonner l'avenir de l'énergie avec nous.

*****

The Opportunity

How You'll Make an Impact

Execute service work at customer sites, adhering to Health and Safety requirements.
Troubleshoot, repair, assemble, install, test, commission, and start-up new power equipment.
Build and maintain strong customer relationships, providing recommendations on equipment performance.
Collaborate with sales, marketing, and engineering teams, bringing field service expertise.
Mentor and guide other field service employees.
Handle post-commissioning warranty activities.
Review, interpret, and comment on technical specifications.
Prepare detailed technical reports following site work.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

Familiarity with utility substation construction and work sites.
Trade education, college, or university diploma/degree in a technical field (electrical, mechanical, etc.).
At least 5 years of electrical field service experience or relevant substation/transformer experience.
Hands-on experience in servicing, maintaining, commissioning, and repairing power transformers and power system equipment.
Excellent communication and interpersonal skills.
Strong customer relationship and problem-solving skills.
Goal-oriented and self-starter attitude.
Willingness to travel and work under varying conditions and hours.
Valid Canadian driver's license and acceptable driving record.
Frequent communication with internal and external partners, customers, and stakeholders located outside Quebec. Knowledge of English, in addition to French, is required to fulfill the operational requirements of the role and ensure effective collaboration and client service.

Accessibility and reasonable accommodation

Use of Al and automated tools in recruitment

Apply About employer

More about this job

Responsibilities

The Field Service Representative will troubleshoot, repair, install, and commission power equipment at customer sites while ensuring health and safety compliance. They will also build strong customer relationships, mentor team members, and prepare detailed technical reports.

Requirements

Candidates must have at least 5 years of electrical field service experience and a technical diploma or degree in a relevant field. Proficiency in English and French is required, along with a valid driver's license and a willingness to travel.

Skills

Troubleshooting
Repair
Assembly
Installation
Testing
Commissioning
Power Transformers
High-voltage Equipment
Substation Construction
Technical Reporting
Problem-solving
Mentoring
Electrical Maintenance
Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Hitachi Energy
Power Transformers
High-voltage
Substation
Electrical Engineering
Mechanical Engineering
Commissioning
Maintenance
Troubleshooting
Technical Specifications
Warranty Management
Safety Regulations
Customer Service
Project Support
Energy Sector
Sustainability

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