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Added 4 mins ago
2600002542 - Supervisor Pharmacy
Lakeridge Health
Oshawa, ON
Internship
Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites…
Added 20 mins ago
Part Time Sales Associate - BOSS Outlet, Edmonton Premium
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Edmonton, AB
Part-time · Other
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 20 mins ago
Temp Assistant Manager - BOSS Outlet, Ottawa Tanger
HUGO BOSS Canada, Inc.
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Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 20 mins ago
Part Time Sales Associate - BOSS Shop, Holt Renfrew Square One
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Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 20 mins ago
Assistant Manager - BOSS Store, St Bruno
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Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
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Part Time Sales Associate - BOSS Shop, Holt Renfrew Calgary
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2600002534 - Manager Laboratory
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Internship
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that…
Added 34 mins ago
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Added 2 hours ago
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HMECU

Financial Services Representative

Brantford, ON, Canada

Pay: Compensation Range: $39,800 - $59,700.00 + Eligibility for Annualized Incentive Plan
Job type: Full-time
Apply by: Mar 22, 2027
Experience: 2–4 years of experience in financial services or a credit union environment
Working hours: 35 hours per week
Posting language: English
Posted: Sep 23, 2026

Apply About employer

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Original job description

Position Vacancy

Job Title: Financial Service Representative (FSR)

Job Status: Regular Full-Time – One (1) New Vacancy

Primary Location: Brantford Branch (Occasional travel to head office location in Hamilton)

Build relationships. Start conversations. Make an impact.

At Healthcare and Municipal Employees’ Credit Union (HMECU), our Financial Service Representatives are more than frontline staff - they’re relationship builders who take initiative and actively connect with members to support their financial journeys.

This role is ideal for someone who doesn’t wait for opportunities - you create them. You’re comfortable reaching out, starting conversations, and helping members take the next step with confidence.

About HMECU

For over 90 years, HMECU has proudly supported healthcare, municipal, fire, and police communities. Our team is at the heart of everything we do - delivering exceptional service while helping our members focus on what matters most.

Our Purpose: We care for the financial needs and wellbeing of our members so you can focus on what matters most.

What You’ll DoBuild Relationships & Start Conversations

Connect with members across in-branch, phone, and digital channels
Proactively reach out through calls, follow-ups, and outreach to deepen relationships
Understand member needs and recommend solutions that support their financial goals

Deliver Financial Solutions

Support members with lending, investment, and everyday banking needs
Assist with loan and mortgage applications, including documentation and follow-up
Process investment transactions and support renewals

Drive Engagement & Results

Identify opportunities to introduce additional products and services
Contribute to individual and branch performance targets
Support campaigns and initiatives that grow member relationships
Represent HMECU at community events and build meaningful local connections

Support Branch Operations

Process transactions including deposits, withdrawals, and payments
Provide teller coverage as needed
Ensure accuracy, compliance, and confidentiality in all interactions
Execute all cash handling, balancing, and security controls accurately to support sound treasury operations and safeguard assets

What Success Looks Like

Takes initiative to connect with members and build relationships
Comfortable starting conversations, including outbound calls and follow-ups
Confident identifying needs and recommending appropriate solutions
Contributes to achieving individual and team goals
Maintains accuracy and attention to detail in all work
Adapts well in a fast-paced, evolving environment

What You Bring

2–4 years of experience in financial services or a credit union environment
Strong communication and relationship-building skills
Demonstrated initiative and comfort engaging members proactively
A results-driven mindset with a focus on delivering value to members
Solid understanding of financial products and services
Comfortable using digital tools and systems (e.g., MS Office)
Must be bondable

Why Join HMECU?

Make a real impact – Help members take meaningful steps toward financial wellbeing

Grow your career – Build your skills in lending, investments, and relationship management

Purpose-driven work – Be part of an organization rooted in community and care

Please note: Healthcare and Municipal Employees Credit Union has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact HR so that arrangements can be made.

HMECU uses AI-assisted tools to support our recruitment process, such as screening and organizing application information. All hiring decisions are made by our People & Culture team and hiring managers. A human will always review your application before any decisions are made.

Job Type: Full-time – One (1) vacancy

Hours of Work: 35 hours per week

Compensation Range: $39,800 - $59,700.00 + Eligibility for Annualized Incentive Plan

Benefits: YES. 100% Employer Paid Benefits including STD, LTD, Life Insurance, Extended Health, Dental Coverage, and Employee Family Assistance Program

Pension: 7% Employer Contribution to our Defined Contribution Pension Plan

Apply About employer

More about this job

Responsibilities

Build and deepen member relationships through in-branch, phone, and digital interactions, proactively identifying needs and recommending suitable lending, investment, and everyday banking solutions. Process transactions and loan or mortgage applications, support branch operations and performance goals, and maintain accurate cash handling, compliance, and security controls.

Requirements

Applicants should have 2–4 years of experience in financial services or a credit union, strong communication and relationship-building skills, and confidence initiating member outreach. They should understand financial products and services, be comfortable with digital tools such as Microsoft Office, demonstrate accuracy and a results-driven approach, and be bondable.

Skills

Member Relationship Building
Proactive Outreach
Communication
Financial Product Knowledge
Lending
Mortgage Applications
Investment Transactions
Sales
Needs Assessment
Customer Service
Cash Handling
Transaction Processing
Accuracy
Compliance
Confidentiality
Microsoft Office

Benefits

Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Extended Health Coverage
Dental Coverage
Employee Family Assistance Program
Annual Incentive Plan

Visa sponsorship

Not detected in the job text

Keywords

Credit Union
Financial Services
Member Relationships
Member Outreach
Outbound Calls
Lending
Mortgages
Loan Applications
Investments
Investment Transactions
Everyday Banking
Financial Products
Sales
Branch Operations
Teller Coverage
Deposits
Withdrawals
Payments
Cash Handling
Cash Balancing
Treasury Operations
Compliance
Confidentiality
Security Controls
Performance Targets
Community Engagement
Digital Tools
Microsoft Office
Bondable

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