Generalist - People and Safety

At Hollyburn Family Services, we serve, nurture, honor, and lead by providing compassionate, evidence-based care to children, youth, and families across British Columbia. As a Great Place to Work® Canada, we are proud to foster a supportive and collaborative workplace where our employees can thrive while making a meaningful difference in their communities.

We are seeking an experienced and collaborative People & Safety Generalist to join our People & Culture team. This role is ideal for an HR professional who enjoys navigating complex employee relations matters, supporting organizational leaders, and promoting safe, healthy, and positive workplaces.

Position Summary

Reporting to the Director of People & Culture, the People & Safety Generalist provides guidance and support on employee relations, workplace health and safety, injury management, accommodations, and return-to-work processes.

Working closely with managers and supervisors across the organization, you will help ensure consistent and effective People & Culture practices while identifying opportunities to strengthen organizational policies, processes, and workplace safety initiatives.

What You'll Do

Employee Relations & Manager Support

• Provide guidance and coaching to managers and supervisors on complex employee relations, performance management, and progressive discipline matters
• Conduct and support workplace investigations, terminations, and employee exits
• Support managers in navigating difficult employee conversations and employment decisions
• Provide guidance on employment legislation, organizational policies, and procedures
• Develop and deliver information sessions on People & Safety matters for managers and employees

Workplace Health & Safety

• Coordinate workplace incident and injury reporting, documentation, tracking, and follow-up, including WorkSafeBC claims
• Support workplace accommodations, injury management, and return-to-work processes
• Collaborate with employees, managers, and disability consultants to facilitate effective return-to-work planning
• Support Joint Occupational Health and Safety Committee activities and follow-up
• Identify opportunities to strengthen workplace health and safety practices and processes

People & Culture Practices

• Identify gaps and recommend improvements to People & Culture policies, processes, and practices
• Serve as a resource and mentor to members of the People & Culture team
• Promote consistent and effective HR practices across the organization
• Prepare, analyze, and present workforce metrics and reports to support organizational decision-making

What You Bring

Education & Experience

• Bachelor's degree in Human Resources, Business Administration, Occupational Health and Safety, or a related field, or an equivalent combination of education and experience
• Minimum four years of progressive experience in Human Resources, People & Culture, workplace health and safety, or a related field
• Experience working in a non-union environment
• Experience supporting complex employee relations matters, including investigations, terminations, performance management, and progressive discipline
• Experience with workplace injuries, WorkSafeBC claims, accommodations, and/or return-to-work processes
• Experience providing guidance and support to managers and supervisors

Knowledge & Skills

• Strong knowledge of BC employment legislation, including the Employment Standards Act, Workers Compensation Act, Occupational Health and Safety Regulation, Human Rights Code, and Personal Information Protection Act (PIPA)
• Excellent interpersonal and communication skills, with sound judgment and problem-solving abilities
• Ability to handle confidential employee and medical information with professionalism and discretion
• Strong organizational skills and attention to detail
• Proficiency with HR information systems, including ADP Workforce Now, and Microsoft Office

Requirements

• Ability to successfully complete a Criminal Record Check
• Occupational Health and Safety certification or related training is considered an asset

Working Conditions

• Location: North Vancouver Head Office, with site visits as required
• Work Arrangement: Hybrid
• Schedule: Monday to Friday
• Hours: 40 hours per week

What We Offer

Because we know our team is the heart of our organization and our most important asset, we are proud to offer:

• Hands-on, extensive, and continuous training
• Professional development and advancement within our ever-growing organization
• 100% employer-paid extended health, dental, vision, and life insurance for you and your dependents
• Paid vacation, paid wellness days, and paid sick days
• Group RRSP matching of up to 6% of gross salary
• Tuition reimbursement and subsidies for professional development (conferences, seminars, courses, and more)
• And more!

We thank all candidates for applying, however only those shortlisted will be contacted for interviews. Candidates must be located in the Lower Mainland and eligible to work in Canada to be considered.