Deputy Manager
- Kingston, ON, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Are you a highly motivated, engaging manager?
Are you looking for an employer that will invest in you and develop your career further?
Do you thrive in fun, friendly and fast paced working environments?
If so, then look no further!
The Why...
Join Splitsville as a Deputy Manager and in return you'll get:
- 3 weeks of vacation - increasing to 4 after one year of service
- The opportunity to earn bonus
- Discounts on food and $1 bowling
- Access to our in-house training pathways
- Financial long service awards
- Medical and dental benefits
- RRSP matching plan
- Mental health support benefits
The What...
When joining Splitsville as a Deputy Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.
Within our fast-paced, dynamic world, Deputy Managers are trained across all key areas of the centre to support the effective operation of the business. The role is varied and exciting! Your responsibilities will range from supporting the Centre Manager with back of house duties, to running an exceptional operation front of house, being hands-on across all areas of the busy centre.
You will support the Center Manager and team in delivering financial targets and service standards in the four key result areas: the lanes, the bar, the diner, and the amusements.
You will inspire the team to provide outstanding service for our guests, helping them to create great experiences and lasting memories in our center's, whilst ensuring a fun and safe environment.
You will encourage an environment where our Team Members are motivated and empowered to perform to the best of their ability, with plenty of opportunities to develop rewarding careers with us.
To be successful you will have:
- Management experience, ideally within a retail or restaurant setting
- A passion for guest service
- Evidence of delivering on financial targets, driving business and sales
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
- A friendly, energetic, enthusiastic and positive attitude
- The ability to work well as part of a team
- Excellent communication skills
- Experience with organizing and assigning shift tasks
- Experience working in a fast-paced environment
- Smart Serve (ON), Serve it Right (SK), Pro Serve (AB), Serving it Right (BC)
- Food Handlers Certificate
The Who...
Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.
At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
If you think you have what it takes and would enjoy working in a fun, friendly, fast-paced environment - we would like to hear from you! Apply today!
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To keep your job search safe and simple, we’d like to share a quick note about how we hire. All applications are submitted only through our official career site (www.careers.splitsvillebowl.ca). You may also see our job ads on Indeed and LinkedIn - those listings will always link back to our career site for the actual application process. We do not use application forms on any other websites or job application portals. This helps protect candidates from fraudulent job ads and fake application sites.
If you ever come across a posting that asks you to apply elsewhere, please treat it with caution - it isn’t associated with us.
More about this job
Responsibilities
Support the Centre Manager with back-of-house duties and lead hands-on front-of-house operations across the lanes, bar, diner, and amusements. Help meet financial targets and service standards, inspire and develop team members, and ensure guests enjoy a safe and memorable experience.
Requirements
Candidates should have management experience, ideally in retail or restaurants, with a record of delivering financial targets, driving sales, and developing large teams. Strong guest-service, communication, teamwork, and shift-planning skills are required, along with availability for nights and weekends; a relevant provincial serving certification and Food Handlers Certificate are listed.
Skills
- Team Management
- Guest Service
- Financial Target Delivery
- Sales Growth
- Team Development
- Shift Task Organization
- Communication
- Teamwork
- Fast-Paced Operations
- Food and Beverage Service
- Operational Management
- Customer Experience
- Safety Management
- Smart Serve
- Food Handler Certification
Benefits
- Vacation
- Bonus Opportunity
- Food Discounts
- Bowling Discounts
- In-House Training
- Financial Long-Service Awards
- Medical Benefits
- Dental Benefits
- RRSP Matching
- Mental Health Support
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Hospitality
- Customer Service & Support
- Food & Beverage
- Sports & Recreation
Keywords
- Centre Management
- Bowling
- Family Entertainment Centre
- Guest Service
- Financial Targets
- Sales
- Team Leadership
- Team Development
- Front-of-House Operations
- Back-of-House Operations
- Lanes
- Bar
- Diner
- Amusements
- Shift Task Assignment
- Food and Beverage
- Guest Experience
- Workplace Safety
- Smart Serve
- Serve It Right
- ProServe
- Food Handlers Certificate
- Nights and Weekends