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Added 10 mins ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Regina, SK
- $17.92 CAD / hour
- Full-time
- Part-time
Lead/manage service crew to achieve the highest product quality and supplies availability levels and ensure that product is always available during the assigned shift.
Added 10 mins ago
YH
Registered Practical Nurse (Temporary Part-Time Mixed Shift) - Chinese Speaking
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough McNicoll
- Part-time
…College of Nurses (CNO), and provides high quality nursing service that reflects the organization's resident centred approach, vision and policies. As a Unit Nurse, the Registered Practical…
Added 10 mins ago
CC
Retail Shift Leader
Canna Cabana
Tsuu T'Ina Nation 145, AB · Buffalo Run, Tsuut'ina, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 10 mins ago
S
Senior Software Engineer
SalesJack
Remote, Canada
- $160,000 to $200,000 CAD / year
- Full-time
- Remote
SalesJack is a fast-growing, profitable sales software platform (CRM, Prospecting Service) purpose-built for independent businesses in the construction supply industry. Our team and…
Added 10 mins ago
R
VP, People
Rewind
Remote, Canada
- Full-time
- Remote
Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and…
Added 10 mins ago
Software Development Manager, S3 Storage
Amazon
Vancouver, BC
Amazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in storage & computing, customers can reliably store their on Amazon’s proven…
Added 11 mins ago
A
Senior Manager, Content Production, Learning Solutions
Autodesk
Toronto, ON
- Full-time
The Senior Manager, Learning Solutions will lead a multidisciplinary team and enterprise content production capability that combines contemporary media, AI-enabled innovation, and…
Added 11 mins ago
A
Senior Manager, Content Production, Learning Solutions
Autodesk
Toronto, ON
- Full-time
The Senior Manager, Learning Solutions will lead a multidisciplinary team and enterprise content production capability that combines contemporary media, AI-enabled innovation, and…
Added 11 mins ago
CO
Lifeguard/Instructor I
City of Fernie
BC · British Columbia, Canada
- Temporary
Respond to customer inquiries and deals with patrons’ complaints or concerns tactfully and courteously.
Added 11 mins ago
JG
Sales Professional
Jim Gauthier Chevrolet
Winnipeg, MB
- Full-time
…knowledge, and working collaboratively with the finance and service teams to ensure a seamless customer experience. The role also includes preparing sales documentation, using dealership…
Added 11 mins ago
A
Senior Manager, Content Production, Learning Solutions
Autodesk
Montreal, QC
- Full-time
The Senior Manager, Learning Solutions will lead a multidisciplinary team and enterprise content production capability that combines contemporary media, AI-enabled innovation, and…
Added 11 mins ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional…
Added 11 mins ago
IC
Anti-Money Laundering Manager
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $70 to $82 CAD / hour
- Contract
The VP, KYC Client Enablement is responsible for leading the end-to-end Know Your Customer (KYC) program, including New-to-Bank (NTB) onboarding, periodic KYC refresh activities, and client…
Added 11 mins ago
H
Manager, Business Finance, to join our IT Planning & Business Partnership
Hays
Toronto, ON
- Full-time
Lead the IT governance forum for Finance, hosting a recurring routine in collaboration with Finance leadership to review and prioritize IT initiatives.
Added 11 mins ago
N
Vice President of Operations
Northern911
Sudbury, ON · Greater Sudbury, ON
- Full-time
When someone reaches out in an emergency, the first voice they hear is one of ours. As VP, Operations, you will lead the people behind that voice: about 150 public safety telecommunicators,…
Added 25 mins ago
Team leader
Hollywood Bowl Group
Nanaimo, BC
Are you looking for a fun, fast-paced environment where you can lead a team and create unforgettable guest experiences?
Added 26 mins ago
LC
Gérant de service et caisses
Loblaw Companies Limited
Plessisville, QC
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 26 mins ago
LC
Meat Assistant Department Manager Full Time Day
Loblaw Companies Limited
Dieppe, NB
- Full-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 26 mins ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Regina, SK
- Part-time
- Exceptional customer service skills with a talent for building customer loyalty
Added 26 mins ago
Technical Account Manager Prin
Dayforce
Canada
The Principal TAM operates as a cross-functional lead, working closely with Customer Success, Product & Technology, Support, Implementation, and Value-Added Services to ensure client…
Added 26 mins ago
End User Support Analyst
Agriculture Financial Services Corporation
Lacombe, AB
…resolving operational and technical incidents while meeting service level expectations and ensuring excellent customer…
Added 26 mins ago
Home Comfort Advisor
Right Time Group of Companies
London, ON
Collaborating closely with branch teams, service technicians, and operations leaders to ensure a seamless customer handoff
Added 26 mins ago
TI
Shipper/Receiver - Milwaukee Tool
TTI, Inc.
Calgary, AB
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 26 mins ago
CE
Rental Representative
Cooper Equipment Rentals Limited
Langley (District), BC
- Full-time
Deliver exceptional customer service, ensuring customers receive prompt solutions and reliable follow-up.
Added 26 mins ago
Distribution Engineer
The City of Red Deer
Red Deer, AB
…includes negotiations with customers, suppliers, and contracted service companies; and communicating budget requirements to…

Hollywood Bowl Group

Team leader

Nanaimo, BC, Canada

Apply About employer

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Are you looking for a fun, fast-paced environment where you can lead a team and create unforgettable guest experiences?

Do you thrive in a hands-on role where no two days are the same?

We’re looking for a Team Leader to join our growing team and help deliver exceptional service across all areas of the centre.

The Why...

Join Splitsville as a Team Leader and in return you'll get:

· 50% off food when you are working

· $1 bowling

· Ongoing training and development, with the opportunity to fast track your career

· Access to our in-house management training programs

· Mental health support benefits

To be eligible for this role, candidates must be of legal age to serve and handle alcohol in accordance with local licensing and employment laws.

The What...

As a Team Leader, you’ll support the management team in the day-to-day running of the centre during scheduled shifts. As a Team Leader, you will deploy the team and delegate tasks to create the Splitsville

experience for our guests by providing WOW experiences and maintaining a clean and comfortable centre environment. You will be responsible for modelling and acting in accordance with Splitsville core values and best of all, you’ll be part of a company that is consistently rated as a great place to work and the people here love what they do.

Here’s some of what you can expect as part of the role…

· Lead shifts and support daily operations across all departments

· Deliver exceptional, friendly guest service both in-person and over the phone

· Demonstrate strong leadership by coaching, motivating, and developing team members

· Assign tasks, monitor performance, and provide real-time feedback

· Ensure all areas meet Splitsville standards for cleanliness, presentation, and safety

· Support team scheduling, breaks, and shift transitions

· Handle guest concerns professionally and resolve issues promptly

· Drive sales through upselling, promotions, and team target setting

· Assist in controlling labour and operating costs in line with business needs

· Ensure compliance with company policies, including cash handling and health & safety procedures

· Complete all required checklists, reporting, and shift summaries

· Oversee booking systems and ensure accurate guest data entry

· Coordinate team communication to ensure seamless guest flow and event execution

· Maintain strong knowledge of food, beverage, and service offerings

· Support stock control, inventory management, and audit standards

· Ensure all guest experiences - from parties to casual visits - run smoothly

The Who…

The be a successful Team Leader, you’ll have:

· Previous experience in a guest-facing, hospitality, entertainment, or leisure environments

· Strong communication and leadership skills

· A passion for delivering memorable guest experiences

· Ability to work both independently and as part of a team

· Flexibility to work varied shifts, including evenings and weekends

· Confidence working in a fast-paced environment

· Smart Serve (ON), Serve it Right (SK), Pro Serve (AB), Serving it Right (BC)

· Food Handlers Certificate

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

If you think you have what it takes and would enjoy working in a fun, friendly, fast-paced environment - we would like to hear from you! Apply today!

To keep your job search safe and simple, we’d like to share a quick note about how we hire. All applications are submitted only through our official career site (www.careers.splitsvillebowl.ca). You may also see our job ads on Indeed and LinkedIn - those listings will always link back to our career site for the actual application process. We do not use application forms on any other websites or job application portals. This helps protect candidates from fraudulent job ads and fake application sites.

If you ever come across a posting that asks you to apply elsewhere, please treat it with caution - it isn’t associated with us.

Apply About employer

More about this job

Responsibilities

The Team Leader will oversee daily operations, manage staff performance, and ensure a high-quality guest experience across all departments. They are responsible for maintaining facility standards, handling guest concerns, and supporting the management team with administrative and operational tasks.

Requirements

Candidates must have previous experience in hospitality or entertainment and possess strong leadership and communication skills. Applicants are required to hold relevant alcohol service certifications and a food handlers certificate.

Skills

Team leadership
Guest service
Staff coaching
Operations management
Conflict resolution
Sales driving
Inventory management
Cash handling
Health and safety compliance
Scheduling
Communication
Performance monitoring
Upselling
Event execution
Problem solving

Benefits

50% off food while working
$1 bowling
Ongoing training and development
Management training programs
Mental health support

Visa sponsorship

Not detected in the job text

Keywords

Team Leader
Hospitality
Entertainment
Guest Experience
Operations
Leadership
Coaching
Customer Service
Inventory Management
Health and Safety
Cash Handling
Sales
Scheduling
Food and Beverage
Smart Serve
Food Handlers Certificate
Bowling
Arcade
Laser Tag
Management

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