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Added 17 mins ago
TH
Analyste principal de l?Exploitation
The Home Depot Canada
Toronto, ON
- Full-time
The Workforce Operations Engineering, Transformation & Strategy Lead partners with business leaders to drive effective workforce strategies, operational excellence, and associate engagement…
Added 47 mins ago
RD
Investment Associate- EN
RBC Dominion Securities
Montreal, QC
- Full-time
RBC Dominion Securities is currently seeking an Investment Associate to join a large portfolio management team specialized in providing wealth management services to a sophisticated…
Added 47 mins ago
RD
Associate- EN
RBC Dominion Securities
Montreal, QC
- Full-time
The RBC Dominion Securities Montréal Uptown branch is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Associate.
Added 1 hour ago
WC
Senior Manager, Strategic Initiatives- Corporate Strategy
Walmart Canada
Mississauga, ON
- Full-time
…strategic initiatives. This includes working with Walmart Canada’s business leaders in diagnosing core issues, identifying opportunities, scoping and assessing options to recommended…
Added 1 hour ago
WC
Manager, Program Management (People Analytics)
Walmart Canada
Mississauga, ON
- Full-time
The Manager, Program Management (People Analytics) leads the development and execution of approaches to manage and optimize business operations within the People Analytics domain. This…
Added 2 hours ago
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Senior Immigration Lawyer
Fragomen
Montreal, QC · CA-Montreal
- Full-time
About the Role: A career as a Business Immigration Associate at Fragomen gives you the opportunity to work with a smart, motivated, and diverse peer group. Our exclusive focus on…
Added 2 hours ago
M
Représentant(e), Location – Immobilier commercial | Leasing Representative – Commercial Real Estate
MONDEV
Montreal, QC
- Full-time
Added 3 hours ago
NR
Corporate, Securities and M&A Associate (Years 2-5)
Norton Rose Fulbright
Toronto, ON
- Full-time
We are currently looking to grow our highly respected Corporate, Securities and M&A Group in Toronto by adding an Associate to the team. As a leading firm in M&A, securities, shareholder…
Added 3 hours ago
B
Wealth Investorline Associate, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Provides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations. Collaborates with internal and external…
Added 3 hours ago
B
Wealth Investorline Associate, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON
- Full-time
Provides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations. Collaborates with internal and external…
Added 3 hours ago
BI
Bilingual Client Service Associate
BMO Insurance
Toronto, ON
- Full-time
Supports the development of tools and delivery of training focused on delivering business.
Added 4 hours ago
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Bilingual Client Service Associate
BMO
Toronto, ON · YNG
- Full-time
Supports the development of tools and delivery of training focused on delivering business.
Added 6 hours ago
LE
Associate Product Manager - EN/KR Bilingual
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
…projectors, computer monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life…
Added 6 hours ago
RD
Associate Advisor- EN
RBC Dominion Securities
Sherbrooke, QC
- Full-time
RBC Dominion Securities is seeking an Associate Advisor to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will deepen…
Added 6 hours ago
RD
Associate Advisor- EN
RBC Dominion Securities
Laval, QC
- Full-time
RBC Dominion Securities is seeking an Associate Advisor to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will deepen…
Added 6 hours ago
Counter Sales Associate
Sonepar
Timmins, ON
An opportunity for career development across many business departments within our organization.
Added 7 hours ago
WC
Senior Merchant
Walmart Canada
Mississauga, ON
- Full-time
…optimization, price ladders, private label/brand strategy, and development are also part of the role. Visiting stores to build category strategy and price ladders for priority…
Added 8 hours ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Toronto, ON
- Full-time
Ensures staffing levels are adequate to effectively operate the business
Added 8 hours ago
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Associate Vice President, Advisor Sales, Global Asset Management
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Vancouver, BC · WGA
- Full-time
The Associate Vice President Wholesaler operates as a near-peer to the broader wholesaling team, with ownership of a semi-autonomous MFDA sub-region. The role is designed to accelerate…
Added 9 hours ago
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Loblaw Companies Limited
Brampton, ON
- Full-time
…in-store merchandising strategies, working in coordination with Associate Merchants, Space Planners, and Supply Chain…
Added 9 hours ago
LC
Associate Product Manager (PC & No Name)
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Brampton, ON
- Full-time
Lead day-to-day engagement with individual product teams on impacts to their business, advise and support teams on material considerations for new merchandise development, and escalate any…
Added 9 hours ago
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- Full-time
…in-store merchandising strategies, working in coordination with Associate Merchants, Space Planners, and Supply Chain…
Added 10 hours ago
LC
Natural Foods Department Manager
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- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 10 hours ago
LC
Associate Product Manager
Loblaw Companies Limited
Brampton, ON
- Full-time
Lead day to day engagement with individual product teams on impacts to their business, advise and support teams on material considerations for new product development, and escalate delays…
Added 10 hours ago
LC
Associate Product Manager
Loblaw Companies Limited
Brampton, ON
- Full-time
Support the PM in the development of a strategic product plan and SAP product briefs reflecting business priorities which meet or exceed category financial objectives

Holt Renfrew

Associate, Order Fulfillment

Mississauga, ON, Canada

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Job details

Pay: Hiring Range / Échelle salariale à l’embauche :$17.95 - $24.00 / 17,95$ - 24,00$ (per hour / de l’heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process.
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English · French
Posted: Oct 6, 2026

Original job description

This listing includes English and French.

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Associate, Order Fulfillment

The Associate, Order Fulfillment defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by providing timely and accurate fulfillment of customer orders that directly impact sales and our the customer experience.

Specific responsibilities include (but are not limited to) the following:

Maintaining timely and accurate Customer Transfer Sale (CTS) & online sales order management by:

Producing order pick lists, multiple times per day as required

Ensuring hold orders are executed within 24 hours of receipt

Inputting shipping confirmations into the database in a timely manner

Organizing picking route based on volume and customer express orders

Processing and updating of all orders on proper systems

Packaging and preparing orders for shipping

Ensuring all client orders are fully inspected prior to packing and shipping, specifically to monitor the following:

Footwear items are checked for mismates

Product checked for quality, newness, and damages

Label orders are correct for their proper destination

Updating and maintaining all systems accordingly by:

Following up on order notifications on the portal and Apps

Prioritizing and actioning all orders based on time sensitivity

Picking, shipping, and confirming all orders in a timely manner

Securing and safely storing all orders as required

Processing of customer returns that are shipped back to stores:

Tracking, monitoring and logging all store returns

Reviewing returned merchandise to ensure the following:

Confirm customer order and returned product match the original order number

Check for any customer notes on file from Customer Service Center

Confirm all return dates fall within the policy window

Examine merchandise to ensure it is in resalable condition

Processing of refunds to finalize the process

Returning the resalable merchandise to the appropriate department

Work with cross functional teams to achieve high compliance of fill rates

Provide feedback to system administrator on overall program

Resolve compliance  issues in a timely manner

Ensure CTS / Online Sales policy and procedure are adhered to

Other duties and tasks as assigned

Track, record system report management

Maintain high order fulfillment rate

Update cancelled reports twice per week and notify sales associates

Maintain filing system

Order and  replenish Wrap & Pack supplies as required based on volume

Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

High school diploma

Very detailed oriented

Proficient with computers and systems (POS, IP , CTS , SAP, etc)

Highly service-oriented with exceptional organizational and follow up skills

The measures of success:

Meet specific standards for fill rates and order processing timelines

High degree of accuracy required

Exceed customer expectations (CVS)

Contribution to financial objectives

Individual objectives linked to the achievement of department goals

Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :$17.95 - $24.00 / 17,95$ - 24,00$ (per hour / de l’heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

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More about this job

Responsibilities

The Associate is responsible for the timely and accurate fulfillment of customer orders, including picking, packing, and shipping products. They also manage customer returns and ensure all inventory processes adhere to company policies and quality standards.

Requirements

The ideal candidate must have a high school diploma and be highly detail-oriented. Proficiency with computer systems such as POS and SAP is required, along with strong organizational and service-oriented skills.

Skills

Order fulfillment
Inventory management
Customer service
Data entry
Shipping and receiving
Quality control
Attention to detail
Time management
POS systems
SAP
Organizational skills
Communication

Benefits

Employee discount
Pension
Health benefits
Dental benefits
Tuition assistance
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

Order fulfillment
Retail
Customer service
Inventory management
Shipping
Packaging
Quality inspection
POS
SAP
Data entry
Returns processing
Logistics
Customer experience
Compliance
Cyber security
Luxury retail

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