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Added 13 mins ago
R
Boutique Administrator
Richemont
Vancouver, BC
- Full-time
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health,…
Added 28 mins ago
EXECUTIVE DIRECTOR
Southbridge Healthcare LP
Ottawa, ON
Hold a post-secondary degree (3-year program), or post-secondary diploma (2-year program) in health or social services.
Added 57 mins ago
GO
Social Worker (Western Region)
Government of Newfoundland and Labrador
NL · Newfoundland and Labrador, Canada
- $40.88 to $49.71 CAD / hour
- Full-time
As part of our team, you will have the opportunity to make a contribution, gain valuable experience in a range of program areas and perform the following duties:
Added 1 hour ago
AC
Specialist, Fatigue Risk Management Program - Temporary
Air Canada
Toronto, ON
- Full-time
Reporting to the Principal, Fatigue Risk Management Program, the Specialist, Fatigue Risk Management Program is accountable for strategic oversight, management and coordination of the…
Added 1 hour ago
TH
Marketing Cloud (Agentforce Marketing) Specialist, Askuity division
The Home Depot
Toronto, ON
- Full-time
…within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and…
Added 2 hours ago
C
Communication Specialist, BORN - Permanent Full-Time
CHEO
Ottawa, ON
- $45.37 to $53.39 CAD / hour
- Full-time
…Communications Specialist will work closely with subject matter experts, program teams and partners to plan, develop, edit and disseminate communications for BORN Ontario’s current and…
Added 3 hours ago
UO
Financial and Administrative Coordinator
University of Waterloo
Waterloo, ON
- Full-time
Prepare and coordinated payroll in Workday for Graduate and Undergraduate student Teaching Assistantships in consultation with Administrative Officer and Graduate Program Administrator.
Added 4 hours ago
M(
[C] Salesforce Engineer / Developer
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
MLSE is looking for a Senior Salesforce Loyalty Cloud Administrator/Developer to support the administration, configuration, development, integration, and ongoing optimization of our…
Added 5 hours ago
FS
Area Safety Manager
First Student
Toronto, ON
- Full-time
Work closely with the workers’ compensation third-party administrator to support proactive claims management.
Added 5 hours ago
CI
Network Administrator
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Network Infrastructure Administrator to join our Infrastructure Management team. In this role, you will be responsible for the design, implementation, and support of…
Added 7 hours ago
NI
Payroll Administrator and HR Coordinator
NORSAT INTERNATIONAL INC
Vancouver, BC
- $40,000 to $50,000 CAD / year
- Full-time
As a Payroll Administrator and HR Coordinator, you are responsible for managing all payroll and human resources activities within the company. This role ensures accurate and timely payroll…
Added 7 hours ago
Paralegal & Manager, Compliance
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
Manage the Compliance Training Program and global communications
Added 8 hours ago
B
Construction administrator
BPA
Halifax, NS
- Full-time
We are seeking a skilled and detail-oriented Construction Administrator / Field Engineer to support the delivery of electro-mechanical building systems projects. This role is ideal for a…
Added 8 hours ago
H
Administrator - Truck Account
Holman
Holman, NT
- $55,270 to $78,760 USD / year
- Full-time
Added 9 hours ago
C
Communication Specialist, BORN - Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
…Communications Specialist will work closely with subject matter experts, program teams and partners to plan, develop, edit and disseminate communications for BORN Ontario’s current and…
Added 12 hours ago
AC
AWS DevOps Engineer
Adastra Corporation
Markham, ON
- Full-time
AWS certification such as Solutions Architect – Associate, Developer – Associate, or SysOps Administrator – Associate
Added 12 hours ago
DC
Coordinator, Facility Management
Defence Construction Canada
Cold Lake, AB
- Full-time
…Technician, and Real Property Management or Facilities Management…
Added 12 hours ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Cold Lake, AB
- Full-time
…Construction Association’s Construction Management Certification Program, DCC is committed to excellence, innovation and professional…
Added 12 hours ago
UO
Communications Assistant, Public Humanities Hub
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $29.23 to $30.71 CAD / hour
- Part-time
Reports directly to the Arts Research Centres Administrator and works closely with the Public Humanities Hub Director, the Senior Program Assistant, and other hourly staff. The Comms…
Added 13 hours ago
TU
Communications Assistant, Public Humanities Hub
The University of British Columbia
Vancouver, BC
- $29.23 to $30.71 CAD / hour
- Part-time
Reports directly to the Arts Research Centres Administrator and works closely with the Public Humanities Hub Director, the Senior Program Assistant, and other hourly staff. The Comms…
Added 13 hours ago
NI
Payroll Administrator and HR Coordinator
Norsat International
Richmond, BC
- $40,000 to $50,000 CAD / year
- Temporary
As a Payroll Administrator and HR Coordinator, you are responsible for managing all payroll and human resources activities within the company. This role ensures accurate and timely payroll…
Added 13 hours ago
DC
Director, Indigenous Academic Initiatives
Douglas College
New Westminster, BC
- Full-time
Demonstrated experience in curriculum development, academic program planning, and/or research initiatives, including the ability to integrate Indigenous knowledges, perspectives, and…
Added 13 hours ago
SG
network administrator
Solutions GA
Sainte-Marie, QC
- Full-time
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 13 hours ago
B
Construction Administrator
BPA
Gatineau, QC
- Full-time
…understand how construction really works on site. As a Construction Administrator with a background in mechanical or electrical systems and strong project management skills, you will play a…
Added 13 hours ago
BD
Operations Administrator (BDL)
Brewers Distributor Ltd
AB · Edmonton, AB
- Full-time
We are currently searching for an Operations Administrator reporting to the Supervisor, Operations. This vacancy is a Full-Time Permanent opportunity. The Operations Administrator plays a…

Holt Renfrew

Associate, Order Fulfillment

Mississauga, ON, Canada

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Job details

Pay: Hiring Range / Échelle salariale à l’embauche :$17.95 - $24.00 / 17,95$ - 24,00$ (per hour / de l’heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process.
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English · French
Posted: Oct 6, 2026

Original job description

This listing includes English and French.

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Associate, Order Fulfillment

The Associate, Order Fulfillment defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by providing timely and accurate fulfillment of customer orders that directly impact sales and our the customer experience.

Specific responsibilities include (but are not limited to) the following:

Maintaining timely and accurate Customer Transfer Sale (CTS) & online sales order management by:

Producing order pick lists, multiple times per day as required

Ensuring hold orders are executed within 24 hours of receipt

Inputting shipping confirmations into the database in a timely manner

Organizing picking route based on volume and customer express orders

Processing and updating of all orders on proper systems

Packaging and preparing orders for shipping

Ensuring all client orders are fully inspected prior to packing and shipping, specifically to monitor the following:

Footwear items are checked for mismates

Product checked for quality, newness, and damages

Label orders are correct for their proper destination

Updating and maintaining all systems accordingly by:

Following up on order notifications on the portal and Apps

Prioritizing and actioning all orders based on time sensitivity

Picking, shipping, and confirming all orders in a timely manner

Securing and safely storing all orders as required

Processing of customer returns that are shipped back to stores:

Tracking, monitoring and logging all store returns

Reviewing returned merchandise to ensure the following:

Confirm customer order and returned product match the original order number

Check for any customer notes on file from Customer Service Center

Confirm all return dates fall within the policy window

Examine merchandise to ensure it is in resalable condition

Processing of refunds to finalize the process

Returning the resalable merchandise to the appropriate department

Work with cross functional teams to achieve high compliance of fill rates

Provide feedback to system administrator on overall program

Resolve compliance  issues in a timely manner

Ensure CTS / Online Sales policy and procedure are adhered to

Other duties and tasks as assigned

Track, record system report management

Maintain high order fulfillment rate

Update cancelled reports twice per week and notify sales associates

Maintain filing system

Order and  replenish Wrap & Pack supplies as required based on volume

Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

High school diploma

Very detailed oriented

Proficient with computers and systems (POS, IP , CTS , SAP, etc)

Highly service-oriented with exceptional organizational and follow up skills

The measures of success:

Meet specific standards for fill rates and order processing timelines

High degree of accuracy required

Exceed customer expectations (CVS)

Contribution to financial objectives

Individual objectives linked to the achievement of department goals

Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :$17.95 - $24.00 / 17,95$ - 24,00$ (per hour / de l’heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

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More about this job

Responsibilities

The Associate is responsible for the timely and accurate fulfillment of customer orders, including picking, packing, and shipping products. They also manage customer returns and ensure all inventory processes adhere to company policies and quality standards.

Requirements

The ideal candidate must have a high school diploma and be highly detail-oriented. Proficiency with computer systems such as POS and SAP is required, along with strong organizational and service-oriented skills.

Skills

Order fulfillment
Inventory management
Customer service
Data entry
Shipping and receiving
Quality control
Attention to detail
Time management
POS systems
SAP
Organizational skills
Communication

Benefits

Employee discount
Pension
Health benefits
Dental benefits
Tuition assistance
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

Order fulfillment
Retail
Customer service
Inventory management
Shipping
Packaging
Quality inspection
POS
SAP
Data entry
Returns processing
Logistics
Customer experience
Compliance
Cyber security
Luxury retail

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