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Added 7 mins ago
OTR Tire Technician (Squamish)
Fountain Tire
Squamish, BC
Other
Fountain Tire (Squamish, British Columbia) is looking for a responsible, safe, and motivated associate to join our team as an Industrial/OTR Tire Technician!
Added 21 mins ago
Assistant Condominium Manager
FirstService Residential Canada
Toronto, ON
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 21 mins ago
Personal Banking Associate - McGill Indigenous Innovation Summit 2026
TD
Montreal, QC
Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 21 mins ago
Condominium Manager, High Rise
FirstService Residential Canada
St. Catharines, ON
Full-time
Condominium Property Manager (St. Catherines)
Added 22 mins ago
Department Sales Manager, Apparel
Sporting Life Group
Kelowna, BC
As Golf Town’s Department Manager of Fashion Apparel, you will be responsible for telling a “fashion story of golf” through visually appealing product presentation and ensuring timely…
Added 22 mins ago
Junior Research Associate
University of Alberta
Edmonton, AB
Full-time
The junior research associate will be engaged in research activities of the Health Technology and Policy Unit (HTPU). The HTPU undertakes research aimed at creating knowledge to support…
Added 38 mins ago
Information Technology Audit Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC
Full-time
As an Information Technology Audit Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 38 mins ago
Sr. Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
$7,727.33 to $11,112 CAD / month
Full-time
…of units. This role provides support to the Director and/or Associate Director Finance in the area of strategic financial management including engaging in business process reviews,…
Added 38 mins ago
Customer Experience Associate
TD
Lethbridge, AB
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 38 mins ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 38 mins ago
Manager, Sales
Holt Renfrew
Toronto, ON
Full-time
The Sales Manager leads a team of sellers that drive the customer experience and achieve all sales targets while providing an engaging employment experience.
Added 38 mins ago
Retail Sales Associate
Movado Group, Inc
Vancouver, BC · Richmond, BC
Part-time
We are currently seeking an inspiring, confident, and ambitious individual to join the Movado Company Store team as a Part-Time Sales Associate in Richmond, BC.
Added 52 mins ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 52 mins ago
Community Recycling Associate
The Salvation Army Canada and Bermuda Territory
Mississauga, ON · Battleford, SK
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 52 mins ago
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Horizon Heights Thrift Store
Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 52 mins ago
Warehouse Associate
Grainger Businesses
Caledon, ON
You’ll report to a DC Supervisor or Process Manager and have regular interaction with other team members.
Added 1 hour ago
Relationship Manager, Business Markets- EN
RBC
Saguenay, QC
Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 1 hour ago
Territory Manager
UAP Inc.
AB · Edmonton, AB
Full-time
This Territory Manager position is a regular full-time position and is located in Edmonton, AB.
Added 1 hour ago
Senior Software Developer – CRM / Dynamics 365 & Power BI
Joblinxsapp
Toronto, ON
Full-time
Identify and communicate technical issues, risks, and material concerns to the Project Manager.
Added 1 hour ago
Admissions Officer, Office of the Registrar
University of Calgary
Calgary, AB
Full-time
As a member of this team, the Admissions Officer reports to the Manager, Transfer and International Admissions and will have an impact on meeting institutional enrollment goals. Efficient…
Added 1 hour ago
Associate, Automated Execution Group
TD Securities
Toronto, ON
Full-time
Added 1 hour ago
Quality Technician 1
Napoleon
Barrie, ON
Full-time
Exclusive Associate discounts on our award-winning products
Added 1 hour ago
Quality Technician 1
Napoleon
Barrie, ON
Full-time
Exclusive Associate discounts on our award-winning products
Added 1 hour ago
Production Associate
Domino's
Cambridge, ON
Full-time
The Production Associate takes part in the complete processing and manufacturing of pizza dough. Production Associates will rotate to various positions (dough maker, dough placer, tray…
Added 1 hour ago
Food Service Associate
Dexterra
Mississauga, ON
$18 to $23 CAD / hour
Full-time
As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires excellent…

Holt Renfrew

Manager, Sales

Toronto, ON, Canada

Pay: Hiring Range / Échelle salariale à l’embauche :$63,700.00 - $107,000.00 / 63.700,00$ - 107.000,00$ (per year / par an)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process.
Job type: Full-time
Apply by: Sep 28, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Sales Manager 

The Sales Manager leads a team of sellers that drive the customer experience and achieve all sales targets while providing an engaging employment experience.

Specific responsibilities include (but are not limited to) the following:

Achieve sales targets for the area of responsibility

Achieve customer service targets and resolve difficult customer issues

Recruit, select, hire and on-board the best talent

Lead, motivate, and retain a team of high-performing employees

Work in collaboration with other store managers to deliver seamless sales/service to customers

Communicate standards, parameters and performance goals to employees and provide coaching to behaviours that help achieve success

Model leadership behaviours that promote a culture of open communication, employee development and trust

Maintain all Health & Safety practices to code

Oversee Designated Sales Associate / Designated Sales Consultant (DSA/DSC) program within the areas assigned; partner with vendor on PKs, goals, etc.

Recognize and reward extraordinary performance; give feedback and develop performance improvement plans for underperforming employees

Lead team to develop, maintain and grow an active store client base

Implement customer relationship and Loyalty management programming

Serve as manager-in-charge (MIC) of the store as required

Maintain high standards of merchandise presentation at all times

Regularly evaluate inventory performance and develop strategies for improvement

Participate in and influence the development of store seasonal plans

Identify opportunities to drive business

Manage payroll expense while offering appropriate levels of coverage at all times to meet business needs

Maintain day-to-day operational awareness of leased businesses within area to ensure seamless customer service

Comply with all Health & Safety policies and requirements

Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

5 + years supervisory experience with accountability for driving sales

Proven track record of exceeding sales and profit targets

Early adopter / change initiator

Retail selling experience in a luxury environment preferred.

Entrepreneurial spirit

The measures of success:

Contribution to financial objectives

Individual objectives linked to the achievement of department goals

Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :$63,700.00 - $107,000.00 / 63.700,00$ - 107.000,00$ (per year / par an)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

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More about this job

Responsibilities

The Sales Manager leads a team to drive customer experience and achieve sales targets while fostering an engaging employment environment. Responsibilities include recruiting and developing talent, managing store operations, and implementing loyalty programming to grow the client base.

Requirements

The ideal candidate possesses at least 5 years of supervisory experience with a proven track record of exceeding sales and profit targets. Retail selling experience in a luxury environment is preferred, along with an entrepreneurial spirit and strong leadership capabilities.

Skills

Sales management
Team leadership
Customer service
Recruitment
Coaching
Performance management
Inventory management
Merchandising
Strategic planning
Conflict resolution
Business development
Clienteling
Operational awareness
Health and safety compliance
Data analysis

Benefits

Employee discount
Pension
Health benefits
Dental benefits
Tuition assistance
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

Sales Management
Luxury Retail
Team Leadership
Customer Experience
Clienteling
Inventory Performance
Performance Improvement Plans
Health and Safety
Privacy Policies
Cyber Security
Merchandise Presentation
Payroll Management
Strategic Planning
Coaching
Recruitment
On-boarding
Loyalty Management
Entrepreneurial Spirit
Change Management
Store Operations

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