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Added 1 min ago
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Préposé(e), Atelier des Retouches
Holt Renfrew
Montreal, QC
Full-time
Informe le client des frais de retouches appropriés, conformément à la liste des frais en vigueur
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couturière
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Holt Renfrew

Préposé(e), Atelier des Retouches

Montreal, QC, Canada

Pay: $16.60 - $29.25 / 16,60$ - 29,25$ (per hour / de l’heure)
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English · French
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Alterationist does this by fitting, pinning, marking and altering garments to client specifications.

Specific responsibilities include (but are not limited to) the following:

Measure clients to determine scope of work
Pin / mark garments as appropriate to type of fabric and to ensure correct fit
Complete work as pinned / marked and to the highest technical standard
Deliver complete garments on or before the date promised
Inform client of appropriate alteration charges as per current price list
Confirm and communicate promise date for completed alteration
Partner professionally with Sales Associates to create client satisfaction
Provide expert guidance on cut and fit
Complete designated sections of alterations tag
Follow Holt Renfrew price list
Inform department manager of supply requirements or equipment repair needs
Assist in maintaining department in a clean and orderly fashion
Complies with all Health & Safety policies and requirements

The ideal candidate:

Tailoring / seamstress technical training or its equivalent
2 yrs experience in similar capacity
Previous experience in altering luxury fabrications
Can communicate comfortably and clearly in English and/or French

$16.60 - $29.25 / 16,60$ - 29,25$ (per hour / de l’heure)

Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

Read the full bilingual original

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Préposé(e), Atelier des Retouches

Pour ce faire, le/la préposé(e) aux retouches doit ajuster, épingler, marquer et retoucher les vêtements selon les spécifications des clients .

Les responsabilités spécifiques comprennent ce qui suit, sans toutefois s’y limiter :

Prend les mesures des clients afin de déterminer l’ampleur du travail
Épingle et marque les vêtements de façon appropriée selon le type d’étoffe et s’assure de corriger l’ajustement
Effectue les retouches des vêtements épinglés et marqués selon les normes techniques les plus élevées
Remet les vêtements terminés à la date promise ou avant
Informe le client des frais de retouches appropriés, conformément à la liste des frais en vigueur
Confirme et communique la date promise d’achèvement des retouches
Collabore professionnellement avec les conseillers à la vente pour satisfaire les clients
Offre des conseils d’expert en matière de coupe et d’ajustement
Remplit les sections appropriées sur l’étiquette de retouches
Respecte la liste de prix de Holt Renfrew
Informe le/la directeur(trice) du rayon des réapprovisionnements requis ou de tout équipement nécessitant des réparations
Participe à conserver l’atelier propre et bien rangé
Observe toutes les politiques et exigences en matière de santé et sécurité

Le(la) candidat(e) idéale) possède :

Une formation technique en retouche ou en couture, ou l’équivalent
Deux (2) années d’expérience à un rôle similaire
De l’expérience antérieure en retouche d’articles de luxe
Une bonne capacité à communiquer aisément et clairement en anglais et (ou) en français

L’évaluation du succès :

Contribution aux objectifs financiers
Objectifs individuels liés à la réalisation des objectifs du service
Rétroactions des clients internes et externes

Alterationist

The Alterationist does this by fitting, pinning, marking and altering garments to client specifications.

Specific responsibilities include (but are not limited to) the following:

Measure clients to determine scope of work
Pin / mark garments as appropriate to type of fabric and to ensure correct fit
Complete work as pinned / marked and to the highest technical standard
Deliver complete garments on or before the date promised
Inform client of appropriate alteration charges as per current price list
Confirm and communicate promise date for completed alteration
Partner professionally with Sales Associates to create client satisfaction
Provide expert guidance on cut and fit
Complete designated sections of alterations tag
Follow Holt Renfrew price list
Inform department manager of supply requirements or equipment repair needs
Assist in maintaining department in a clean and orderly fashion
Complies with all Health & Safety policies and requirements

The ideal candidate:

Tailoring / seamstress technical training or its equivalent
2 yrs experience in similar capacity
Previous experience in altering luxury fabrications
Can communicate comfortably and clearly in English and/or French

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :

$16.60 - $29.25 / 16,60$ - 29,25$ (per hour / de l’heure)

Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

Apply About employer

More about this job

Responsibilities

Measure clients, pin and mark garments, and complete alterations to meet client specifications and high technical standards. Communicate pricing and completion dates, advise clients on fit, collaborate with sales associates, and help maintain a safe, orderly workshop.

Requirements

Candidates should have technical training in tailoring or sewing, or equivalent experience, and two years of experience in a similar role. Previous experience altering luxury fabrics and the ability to communicate clearly in English and/or French are also requested.

Skills

Garment Alterations
Tailoring
Sewing
Client Measurements
Garment Fitting
Pinning And Marking
Fabric Knowledge
Luxury Garment Alterations
Customer Service
Client Communication
Sales Associate Collaboration
Time Management
Workplace Safety
Maintaining A Clean Workspace

Benefits

Employee Discount
Pension
Health Insurance
Dental Insurance
Tuition Assistance
Learning And Development
Pension Matching
Incentives

Visa sponsorship

Not detected in the job text

Keywords

Garment Alterations
Tailoring
Sewing
Client Measurements
Fitting
Pinning
Marking
Luxury Fabrics
Technical Standards
Alteration Pricing
Completion Dates
Customer Satisfaction
Fit And Cut Guidance
Alterations Tags
Health And Safety
Retail
Fashion
Workshop Maintenance

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