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Added 13 mins ago
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Closed listing

Holt Renfrew

Sales Associate

Mississauga, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 26, 2026
Experience: Minimum of 4+ years experience in a commission-based luxury sales environment
Posting language: English · French
Posted: Sep 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

This listing includes English and French.

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

Sales Associate 

The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume results

Specific responsibilities include (but are not limited to) the following:

Consistently deliver extraordinary service to all customers

Exceed all sales and service goals and targets

Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients

Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars

Perform floor recovery, visual merchandising, price change, and related sales support tasks

Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc

Resolve all customer service issues and partner with selling management on any issues outside of guidelines

Comply with all Health & Safety policies and requirements

Ensure compliance with privacy policies, regulations, and cyber security measures.

Perform other duties, as assigned

The ideal candidate:

Minimum of 4+ years experience in a commission-based luxury sales environment

Consistent sales performance with demonstrated results in achieving and exceeding sales quota required

Ability to work a flexible schedule including evenings, weekends and holiday availability

Highly collaborative; working with and through others in a team-oriented environment

Leverages social media platforms to promote themselves as a fashion influencer and build personal brand

Skilled at using multiple channels of technology to strengthen existing relationships, drive new client acquisition & stay connected

Proactively reaches out to clients to share a curated view of new receipts that are aligned with their clients fashion preferences

Has a strong understanding of current and emerging trends in fashion

Possesses broad range of product knowledge across all merchandise categories in the store

Takes initiative to stay informed on new merchandise deliveries across all commodities to maximize selling potential

The measures of success:

Contribution to financial objectives

Individual objectives linked to the achievement of department goals

Feedback from internal and external clients

Reason: Existing Vacancy

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :$17.95 - $24.00 / 17,95$ - 24,00$ (per hour / de l’heure)This role is also eligible for commission in addition to base pay. Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, contests, and our coveted employee discount. / Ce poste est également admissible à une commission en plus du salaire de base. La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement, de concours et notre très convoitée remise d'employé.

About employer

More about this job

Responsibilities

The Sales Associate is responsible for building long-term client relationships and achieving individual sales targets through proactive outreach and exceptional service. They must also perform operational tasks such as visual merchandising, floor recovery, and maintaining compliance with company policies.

Requirements

Candidates must have at least 4 years of experience in a commission-based luxury sales environment and a proven track record of meeting sales quotas. The role requires a flexible schedule, including availability for evenings, weekends, and holidays, along with strong fashion industry knowledge.

Skills

Luxury sales
Clienteling
Customer service
Sales quota achievement
Visual merchandising
Fashion trends
Social media marketing
Relationship management
Product knowledge
Communication
Conflict resolution
Time management
Team collaboration
Data privacy compliance
Health and safety compliance

Benefits

Enticing perks
Pension matching
Incentives
Contests
Employee discount

Visa sponsorship

Not detected in the job text

Keywords

Luxury retail
Sales associate
Commission-based
Client acquisition
Fashion influencer
Visual merchandising
Customer loyalty
Sales quota
Product knowledge
Cyber security
Privacy policy
Health and safety
In-store events
Merchandise requests
Trend analysis
Retail operations
Clienteling
Social media
Relationship building
Sales support

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