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Added 5 mins ago
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Holt Renfrew

Sales Associate - Skims

Toronto, ON, Canada

Pay: $17.95 - $24.00 / 17,95$ - 24,00$ (per hour / de l’heure)
Job type: Full-time
Apply by: Oct 22, 2026
Experience: Minimum of 4+ years experience in a commission-based luxury sales environment
Posting language: English · French
Posted: Sep 22, 2026

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Original job description

This listing includes English and French.

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Sales Associate, Skims

The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume results

Specific responsibilities include (but are not limited to) the following:

Consistently deliver extraordinary service to all customers
Exceed all sales and service goals and targets
Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
Perform floor recovery, visual merchandising, price change, and related sales support tasks
Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Comply with all Health & Safety policies and requirements
Ensure compliance with privacy policies, regulations, and cyber security measures.
Perform other duties, as assigned

The ideal candidate:

Minimum of 4+ years experience in a commission-based luxury sales environment
Consistent sales performance with demonstrated results in achieving and exceeding sales quota required
Ability to work a flexible schedule including evenings, weekends and holiday availability
Highly collaborative; working with and through others in a team-oriented environment
Leverages social media platforms to promote themselves as a fashion influencer and build personal brand
Skilled at using multiple channels of technology to strengthen existing relationships, drive new client acquisition & stay connected
Proactively reaches out to clients to share a curated view of new receipts that are aligned with their clients fashion preferences
Has a strong understanding of current and emerging trends in fashion
Possesses broad range of product knowledge across all merchandise categories in the store
Takes initiative to stay informed on new merchandise deliveries across all commodities to maximize selling potential

The measures of success:

Contribution to financial objectives
Individual objectives linked to the achievement of department goals
Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :

$17.95 - $24.00 / 17,95$ - 24,00$ (per hour / de l’heure)

This role is also eligible for commission in addition to base pay. Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, contests, and our coveted employee discount. / Ce poste est également admissible à une commission en plus du salaire de base. La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement, de concours et notre très convoitée remise d'employé.

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More about this job

Responsibilities

The Sales Associate is responsible for delivering extraordinary customer service and building a loyal client base to drive sales results. They must also perform operational tasks such as visual merchandising, floor recovery, and maintaining compliance with company policies.

Requirements

Candidates must have at least 4 years of experience in a commission-based luxury sales environment. The role requires a flexible schedule, including availability for evenings, weekends, and holidays, along with strong proficiency in social media and client relationship management.

Skills

Sales
Customer service
Clienteling
Luxury sales
Visual merchandising
Product knowledge
Social media
Relationship building
Trend analysis
Communication
Problem solving
Time management

Benefits

Employee discount
Pension
Health benefits
Dental benefits
Tuition assistance
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

Sales Associate
Luxury Retail
Commission-based
Clienteling
Visual Merchandising
Customer Loyalty
Fashion Influencer
Trend Analysis
Sales Quota
Inventory Management
Cyber Security
Health and Safety
Retail Sales
Client Acquisition
Brand Promotion

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