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Senior Clinical Trial Manager (Sr CTM), Dermatology & Rheumatology
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Senior Clinical Trial Manager (Sr CTM), Dermatology & Rheumatology based in…
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Added 44 mins ago
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Consumables Associate
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Kitchener, ON
- Full-time
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Added 1 hour ago
SR
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GC
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(CAN) Customer Service Manager
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Associate Advisor, People, AMI
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Customer Experience Associate - Cantonese Language Skills an Asset
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Customer Experience Associate - Mandarin Language Skills An Asset
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…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
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Asset Protection Associate
Walmart Canada
Goderich, ON
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(CAN) Consumables Associate
Walmart Canada
New Glasgow, NS
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
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(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
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(CAN) Associé de jour, rénovation
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(CAN) Associé de nuit, rénovation
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(CAN) Front End Checkout Team Associate
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(CAN) Gérant du service à la clientèle
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(CAN) Over-the-Counter Associate
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AB · Edmonton, AB
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Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 2 hours ago
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Community Associate
Regus
Ottawa, ON
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Added 2 hours ago
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(CAN) Directs Store Delivery Associate
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(CAN) Asset Protection Associate
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Holt Renfrew

Specialist, Designated Sales Associate (DSA)

Mississauga, ON, Canada

Full-time

Apply on myview.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English · French
Posted: Oct 22, 2026

Original job description

This listing includes English and French.

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Specialist, Designated Sales Associate (DSA)

The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also responsible for the achievement of the sales target of their assigned brand. The compensation for this role is commission-based and is directly tied to achievement of personal sales and brand volume targets.

Specific responsibilities include (but are not limited to) the following:

Consistently deliver extraordinary service to all customers

Exceed all sales and service personal goals and targets

Exceed all sales and service brand goals and targets

Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients

Share expert level of product knowledge with entire store selling team

Maintain solid relationships with buyer, vendor, and selling manager

Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis

Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars

Perform floor recovery, visual merchandising, price change, and related sales support tasks

Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc.

Resolve all customer service issues and partner with selling management on any issues outside of guidelines

Comply with all Health & Safety policies and requirements

Ensure compliance with privacy policies, regulations, and cyber security measures

Perform other duties, as assigned

The ideal candidate:

High school diploma

Proven ability to exceed sales targets

Highly collaborative; working with and through others in a team-oriented environment

Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision

Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays

Minimum of two or more years’ experience in a commission-based sales environment

Prior retail sales experience as a product specialist in a luxury environment preferred

Entrepreneurial, competitive, self-confident, and self-motivated

Fully bilingual in French and in English

The measures of success:

Contribution to financial objectives

Individual objectives linked to the achievement of department goals

Feedback from internal and external clients

Reason: New Headcount

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :$17.95 - $26.25 / 17,95$ - 26,25$ (per hour / de l’heure)This role is also eligible for commission in addition to base pay. Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, contests, and our coveted employee discount. / Ce poste est également admissible à une commission en plus du salaire de base. La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement, de concours et notre très convoitée remise d'employé.

Apply on myview.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Designated Sales Associate is responsible for building long-term customer relationships and achieving personal and brand-specific sales targets. They must deliver extraordinary service, maintain product expertise, and perform various in-store operational tasks.

Requirements

Candidates must have a high school diploma and at least two years of experience in a commission-based sales environment. The role requires a flexible schedule including nights, weekends, and holidays, along with strong interpersonal and multi-tasking abilities.

Skills

Sales
Customer service
Relationship building
Product knowledge
Visual merchandising
Multi-tasking
Communication
Clienteling
Event execution
Sales support

Benefits

Employee discount
Pension
Health benefits
Dental benefits
Tuition assistance
Continuous learning and development

Visa sponsorship

Not detected in the job text

Keywords

Luxury retail
Commission-based sales
Clienteling
Visual merchandising
Brand volume targets
Customer loyalty
Sales targets
Product knowledge
Floor recovery
Cyber security
Health and safety
Marketing opportunities
Assortment recommendations
Retail sales

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Work requirements

Jobs in Canada