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Holt Renfrew

Supervisor, Inventory Integrity

Toronto, ON, Canada

$63,066.66 - $77,200.00 / 63.066,66$ - 77.200,00$ (per year / par an) · Full-time

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Job details

Pay: $63,066.66 - $77,200.00 / 63.066,66$ - 77.200,00$ (per year / par an)
Job type: Full-time
Apply by: Nov 1, 2026
Experience: 3-5+ years retail experience, with specific knowledge in inventory awareness (receiving of goods, stock movements, inventory counts, sales)
Posting language: English
Posted: Oct 2, 2026

Original job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Supervisor, Inventory Integrity

The Supervisor, Inventory Integrity will support retail operations by performing scheduled and Ad Hoc cycle counts & analysis to improve inventory accuracy. The Inventory Integrity team will conduct daily cycle counts, conduct the first level analysis on overages and shorts, and update store leadership depending on variance value.  The Supervisor will monitor store inventory reports and provide inventory reconciliation updates to store leadership.  The Supervisor will also provide cycle count and inventory management training to other store associates as required.

Specific responsibilities include (but are not limited to) the following:

Partners with Operations Manager, Loss Prevention Manager, and SSC Operations Team to plan and executing the scheduled cycle counts for the store
Proactively identifies trends in inventory results and schedules cycle counts when appropriate
Execute cycle counts with the support of the Inventory Integrity Associate
Lead, coach and develop and the Inventory Integrity Associate to understand how to investigate discrepancies after completing the cycle count  
Proactively identifies trends in cycle count results, presents findings and develops action plans in partnership with the Inventory Integrity Associate for presentation to store leadership
Supports workflow within team to ensure timely completion of cycle counts and follow-up for resolution
Partners with Sellers and Sales Leaders (Sales Manager, Group Sales Manager, etc) to share results and develop specific action plans related to results from cycle counts
Lead the co-ordination of resolving outstanding operational tasks impacting inventory integrity (ie. aged in transit, outstanding CTS, unprocessed ecomm returns)
Maintain documentation following cycle counts or adjustments as per process
Provide weekly cycle count updates to Operations Manager, Loss Prevention Manager & General Manager  
Supports with various inventory investigations and analysis (i.e. negative on-hand report, hand keyed report, etc.)
Provide inventory management task-specific coaching and training to employees for cycle counts, inventory counts, and inventory dispute resolution
Participate in national / SSC workshops on sharing learning and developing best practices
Ensure compliance with privacy policies, regulations, and cyber security measures
Comply with all Health & Safety policies and requirements

The ideal candidate:

High School Diploma or equivalent
3-5+ years retail experience, with specific knowledge in inventory awareness (receiving of goods, stock movements, inventory counts, sales)
Strong communication skills
Previous experience in a supervisor capacity
Strong attention to details and comfort in completing repetitive tasks
Comfortable with inventory math, excel, & outlook
Experience with SAP ECC, FIORI, & CTS App a plus

The measures of success:

Improved inventory accuracy based on comparison YOY and improvements by department
Number of Cycle Counts conducted aligns with planned number of counts
Action plans were designed and executed to address problem areas
Individual objectives linked to the achievement of department goals
Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :

$63,066.66 - $77,200.00 / 63.066,66$ - 77.200,00$ (per year / par an)

Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

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More about this job

Responsibilities

Plan and conduct scheduled and ad hoc cycle counts, analyze inventory discrepancies, monitor inventory reports, and provide reconciliation updates and action plans to store leadership. Lead and support the inventory integrity team, coordinate resolution of operational issues affecting inventory, train associates, and maintain required documentation and compliance.

Requirements

A high school diploma or equivalent and 3–5+ years of retail experience, including knowledge of inventory processes, are required, along with prior supervisory experience. Candidates should have strong communication and attention to detail, be comfortable with repetitive tasks and inventory math, and have experience with Excel and Outlook; SAP ECC, Fiori, and the CTS App are an advantage.

Skills

Inventory Management
Cycle Counting
Inventory Reconciliation
Variance Analysis
Retail Operations
Team Leadership
Coaching And Training
Action Planning
Attention To Detail
Inventory Mathematics
Microsoft Excel
Microsoft Outlook
SAP ECC
SAP Fiori
CTS App
Communication

Benefits

Employee Discount
Pension
Health And Dental Benefits
Tuition Assistance
Learning And Development
Pension Matching
Incentives

Visa sponsorship

Not detected in the job text

Keywords

Inventory Integrity
Retail Operations
Inventory Management
Cycle Counts
Inventory Accuracy
Inventory Reconciliation
Inventory Discrepancies
Overages And Shorts
Variance Analysis
Inventory Reports
Inventory Investigations
Negative On-Hand Report
Hand-Keyed Report
Receiving Of Goods
Stock Movements
Sales
Aged In Transit
Outstanding CTS
E-Commerce Returns
Action Plans
Team Leadership
Coaching And Training
Microsoft Excel
Microsoft Outlook
SAP ECC
SAP Fiori
CTS App
Privacy Compliance
Cybersecurity
Health And Safety

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