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Added 26 mins ago
Health Care Aide Casual AgeCare Lakeview
AgeCare
Vancouver, BC
Part-time
Reporting to Resident Care Coordinator the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under the direction of their…
Added 1 hour ago
Kettle Assistant - Temporary
The Salvation Army in Canada
West Kelowna, BC
Full-time
Communicate daily issues and supply deficiencies to Volunteer & Kettle Coordinator
Added 2 hours ago
CNS Technical Services Manager - 12 month term
NAV CANADA
Montreal, QC
Full-time
Reporting to the Technical Services Manager, the CNS Technical Services Manager is responsible for ensuring that all facets of the CNS organization contribute to air transportation safety.
Added 3 hours ago
Sales Coordinator 12-Month Contract
Tree of Life Canada
Surrey, BC
Full-time
Reporting to the Sales Shared Services Supervisor, the primary responsibility for the position is to provide administrative & sales support to the Regional Customer Development team while…
Added 3 hours ago
Events & Service Desk Coordinator
Ricoh
Burnaby, BC
Full-time
Support concierge services and the company store by assisting with day-to-day operations, responding to employee inquiries, and ensuring a positive customer experience.
Added 4 hours ago
Coordonnateur/Coordonnatrice de magasin , Temps Plein, Winners Faubourg Boisbriand
The TJX Companies, Inc.
Boisbriand, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 hours ago
Scheduling Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
Full-time
As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 4 hours ago
Corporate Partnerships Coordinator
Canadian Cancer Society
Toronto, ON
$50,000 to $55,000 CAD / year
Full-time
Job Title: Corporate Partnerships Coordinator
Added 4 hours ago
Vehicle Inspections and Lot Coordinator
EBlock Inc.
Nisku, AB
$20 to $23 CAD / hour
Full-time
The Vehicle Inspections and Lot Coordinator is a hands-on position that works both indoors (computer work/communicating with customers) and outdoors (moving, cleaning, and inspecting…
Added 4 hours ago
Area Sales Coordinator - Automotive (Saskatoon)
EBlock Inc.
Saskatoon, SK
Full-time
The Area Sales Coordinator establishes, develops, and nurtures business relationships with current and prospective customers within their assigned territory. As an Area Sales Coordinator,…
Added 4 hours ago
Logistics Coordinator
Transx Ltd
Mississauga, ON · Rosser, MB
Full-time
…providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4,000…
Added 4 hours ago
Supply Chain Coordinator - Mat Leave Coverage
WGI Group
Edmonton, AB
Contract
Source and purchase raw materials, finished goods, specialized components, equipment, and services to support manufacturing and customer orders.
Added 4 hours ago
Head Office Administrative Coordinator
Bento Sushi
Richmond Hill, ON
$50,000 to $55,000 CAD / year
Full-time
Act as the primary coordinator for office facilities, maintenance services, vendors, and workplace-related issues to ensure a safe, functional, and well-maintained office environment.
Added 5 hours ago
Coordonnateur/ Coordonnatrice MarchandisageTemps Plein Winners Place Vertu
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Montreal, QC · Saint-Laurent, Quebec
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 5 hours ago
Assignment Coordinator - Casual
ParaMed Home Health Care
Toronto, ON · Greater Toronto Area, Canada
Part-time
As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 6 hours ago
Kettle Runner - Temporary
The Salvation Army Canada and Bermuda Territory
West Kelowna, BC · Westbank, BC · Okanagan Central Community Church - Westbank
Part-time
Communicate daily issues and supply deficiencies to Volunteer and Kettle Coordinator
Added 6 hours ago
Kettle Assistant - Temporary
The Salvation Army Canada and Bermuda Territory
West Kelowna, BC · Westbank, BC · Okanagan Central Community Church - Westbank
Full-time
Communicate daily issues and supply deficiencies to Volunteer & Kettle Coordinator
Added 7 hours ago
Alumni Coordinator – Events and Marketing
University of Victoria
Victoria, BC
Full-time
The Alumni Coordinator – Events and Marketing plays a key role in the implementation of strategic Alumni Relations programming through the coordination of event and communications…
Added 7 hours ago
Kettle Runner - Temporary
The Salvation Army in Canada
West Kelowna, BC
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Communicate daily issues and supply deficiencies to Volunteer and Kettle Coordinator
Added 8 hours ago
Case Coordinator - Vocational Services
Lifemark Health Group
Calgary, AB
Full-time
The Case Coordinator is responsible for fostering a strong relationship between the program and its stakeholders, including clients, staff, community connections, and employers. This is…
Added 9 hours ago
Coordonnateur / Coordonnatrice de Magasin, Service a la Clientèle, Temps Plein, Winners , Promenade Beauport
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Domaine-Beauport, QC · Beauport, Quebec
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 10 hours ago
Coordinator, Consumer Marketing
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Reporting to the Director of Communications & Lacrosse Operations, the Marketing Coordinator will facilitate and support revenue generation across all Toronto Rock Group businesses through…
Added 10 hours ago
Christmas Support Worker - Temporary
The Salvation Army Canada and Bermuda Territory
Vernon, BC
Part-time
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone…
Added 13 hours ago
Human Resources Coordinator
Classic Fire + Life Safety
Toronto, ON
Full-time
The HR Coordinator plays a key role in supporting positive and proactive employee experience by delivering responsive, high‑quality HR services across the organization. Through daily…
Added 13 hours ago
Program Assistant (CF) - Ready to Serve and RENU
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AB · Edmonton, AB
Full-time
Catholic Social Services is currently seeking one highly organized, detail-oriented, adaptable and service-focused Program Assistants, capable of managing multiple priorities in a dynamic…

Home Instead

Client Care Coordinator

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 26, 2026
Posting language: English
Posted: Sep 26, 2026

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Original job description

Home Instead is a trusted leader in providing personalized, non-medical home care and support to older adults and their families. We are committed to enhancing the quality of life of seniors by delivering compassionate, reliable, and individualized care.

We are seeking a dedicated and relationship-focused Client Care Coordinator to join our team in Vancouver. This role is ideal for someone who combines strong client service and communication skills with a genuine passion for supporting older adults and their families.

As a Client Care Coordinator, you will play an important role in ensuring our clients receive the highest quality of care. You will work closely with clients, families, CAREGivers, healthcare professionals, and community partners to assess needs, develop individualized care plans, coordinate services, and maintain strong ongoing relationships.

This is a full-time position offering $60,000 annually, plus benefits, with opportunities for professional growth in a collaborative and supportive work environment.

Primary Responsibilities

Conduct client and family consultations to understand care needs, preferences, and goals.
Complete client assessments and develop individualized care plans.
Introduce and match CAREGivers with clients based on care needs, preferences, and compatibility.
Conduct regular quality assurance visits and follow up with clients and families to ensure satisfaction and quality of care.
Monitor and update care plans as client needs change.
Maintain accurate and timely client documentation, assessments, care plans, and reports.
Build and maintain strong working relationships with clients, families, CAREGivers, healthcare professionals, and community partners.
Collaborate with medical professionals and other service providers involved in a client's care.
Respond promptly and professionally to client and family concerns and coordinate appropriate follow-up.
Support the development of strong community relationships and promote Home Instead services to healthcare and community organizations.
Organize, prioritize, and coordinate multiple responsibilities in a fast-paced environment.
Communicate effectively with individuals at all levels, both verbally and in writing.
Work independently while contributing actively to a collaborative team environment.
Participate in presentations, community outreach, and relationship-building activities as required.

What You Bring to the Role

We are looking for someone who is compassionate, organized, proactive, and confident working with older adults and their families.

The Ideal Candidate Will Have

Excellent verbal and written communication skills.
Strong interpersonal and relationship-building skills.
Sound judgment and the ability to make thoughtful decisions.
Excellent organization, prioritization, and time-management skills.
The ability to work independently, take initiative, and remain accountable for responsibilities.
A collaborative, team-oriented approach.
Strong problem-solving skills and the ability to manage competing priorities.
Comfort using technology and various computer systems.
Professional presentation and demeanor.
Confidence communicating with clients, families, healthcare professionals, and community partners.
A valid driver's license and reliable access to transportation.

Experience & Qualifications

Experience or knowledge in the following areas is considered an asset:

Home care, healthcare, social services, or senior care.
Working with older adults and their families.
Alzheimer's disease and other forms of dementia.
Client assessments, care planning, or case management.
Nursing, social work, or another healthcare-related discipline.
Customer service, sales, relationship management, or business development.

A background in nursing (LPN), social work, healthcare, home care, or a related field is strongly preferred. Equivalent combinations of education and relevant professional experience will also be considered.

What We Offer

At Home Instead, you'll be joining a team that values collaboration, compassion, and making a meaningful difference in the lives of older adults and their families.

$60,000 annual salary
Group health benefits
Vehicle and/or mileage reimbursement
Full-time, permanent position
Flexible work schedule
Collaborative and supportive team environment
Team-building events and activities
Professional development and growth opportunities
Hands-on support from an experienced team
A welcoming office environment in scenic Vancouver
Opportunities to build meaningful relationships within the senior care and healthcare community

Job Type: Full-time

Salary: $60,000 per year

Location: Vancouver, BC

About Home Instead

Home Instead is committed to providing compassionate, high-quality care that helps older adults remain safe, independent, and connected to the people and communities they love.

Home Instead is an equal opportunity employer. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, genetic information, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply About employer

More about this job

Responsibilities

Consult with clients and families, assess care needs, develop and update individualized care plans, and match clients with CAREGivers. Monitor service quality, maintain accurate documentation, address concerns, and build relationships with healthcare professionals and community partners.

Requirements

Candidates should have strong communication, interpersonal, organizational, time-management, and problem-solving skills, along with the ability to work independently and collaboratively. A valid driver's license and reliable transportation are required; experience in home care, healthcare, senior care, social services, or a related field is an asset, with a nursing, social work, healthcare, or related background strongly preferred.

Skills

Client Service
Verbal and Written Communication
Relationship Building
Client Assessment
Care Planning
Care Coordination
Organization
Prioritization
Time Management
Problem-Solving
Sound Judgment
Teamwork
Customer Service
Case Management
Dementia Care
Technology Proficiency

Benefits

Group Health Benefits
Vehicle and/or Mileage Reimbursement
Flexible Work Schedule
Professional Development Opportunities
Team-Building Events

Visa sponsorship

Not detected in the job text

Keywords

Home Care
Senior Care
Client Assessment
Individualized Care Plans
Care Coordination
Case Management
Quality Assurance Visits
Client Documentation
Caregiver Matching
Dementia Care
Alzheimer's Disease
Healthcare Professionals
Community Partnerships
Client Service
Relationship Management
Customer Service
Business Development
Social Services
Nursing
Social Work
Older Adults
Family Support
Transportation
Community Outreach

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