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Added 1 hour ago
Social Media & Marketing Coordinator
Klick
Toronto, ON
Full-time
The Social Media & Marketing Coordinator supports Klick’s internal Brand Experience team in delivering social media and digital marketing programs across Klick-owned channels. The role…
Added 2 hours ago
Social Media & Marketing Coordinator
Klick
Toronto, ON
Full-time
The Social Media & Marketing Coordinator supports Klick’s internal Brand Experience team in delivering social media and digital marketing programs across Klick-owned channels. The role…
Added 2 hours ago
Bakery Department Manager - Full Time
Longo's
Toronto, ON
Full-time
Travel is required to support off-site events
Added 3 hours ago
Marketing and Communications Coordinator, Crop Development Centre
University of Saskatchewan
Saskatoon, SK
The coordinator works collaboratively with the CDC Manager, the CDC Director, breeders, program staff, and the College of Agriculture and Bioresources communications team to promote…
Added 4 hours ago
sales and promotions coordinator
Prabu Foods inc
Surrey, BC
Full-time
Co-ordinate special publicity events and promotions
Added 4 hours ago
marketing coordinator
Ramen Danbo
Vancouver, BC
Full-time
Develop all kinds of events for publicity, fundraising and information purposes
Added 7 hours ago
FULL-TIME PATIENT COORDINATOR - TORONTO, ON
PhysioPlus Health Group
Toronto, ON
Full-time
Added 9 hours ago
Coordinator, Regional Human Capital
MNP
AB · Calgary, AB
Full-time
Make an impact with our Human Capital team as a Coordinator. This diverse team of professionals provides exceptional people-focused support, fosters a unique value-based culture, and…
Added 10 hours ago
Executive Assistant
Artisan Corporation
Toronto, ON · Greater Toronto Area, Canada
Full-time
…You will be accountable for managing schedules, departmental events and executive correspondence to ensure the effectiveness of the executive leadership team. In addition, you will liaise…
Added 11 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…HIV, HBV, HCV, STIs, and liver diseases. The Clinical Research Coordinator – Ethics & Regulatory Affairs will complete the below listed tasks at the Chronic Viral Illness Service of the…
Added 11 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Process participant compensation and reimbursements, document adverse events and protocol deviations and report them as required.
Added 11 hours ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 11 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 14 hours ago
Account Coordinator - XM & Events
Coveted Co.
Toronto, ON
Full-time
looking for an Account Coordinator, XM and Events to join our team. This role is for someone highly organized, culturally tuned-in, and eager to grow across both experiential and digital.…
Added 18 hours ago
Digital Marketing Coordinator
PheedLoop
Toronto, ON
Full-time
At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around…
Added 19 hours ago
Registered Nurse (RN) - Hospice Residence - Part Time Nights
The Hospice of Windsor and Essex County
Windsor, ON
Part-time
…Physicians, Registered Practical Nurses, Personal Support Workers, Coordinator of Volunteers, Social Workers and volunteers at the Hospice…
Added 21 hours ago
Office and Program Coordinator
Indo-Canadian Women's Association (Edmonton Newcomer Settlement Services)
AB · Edmonton, AB
Part-time
Assisting with ICWA events and special events as required
Added 22 hours ago
Ultrasound Technologist - Regina
Mayfair Diagnostics
Regina, SK
Career Pathways: Opportunities to advance into modality coordinator, clinic management, or administrative roles
Added 23 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…HIV, HBV, HCV, STIs, and liver diseases. The Clinical Research Coordinator – Ethics & Regulatory Affairs will complete the below listed tasks at the Chronic Viral Illness Service of the…
Added 23 hours ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 23 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 23 hours ago
Events & Service Desk Coordinator
Ricoh
Burnaby, BC
Full-time
Support initiatives associated with on-site events by coordinating logistics, preparing spaces, and assisting with execution to ensure events run smoothly and align with workplace standards.
Added 1 day ago
Corporate Partnerships Coordinator
Canadian Cancer Society
Toronto, ON
$50,000 to $55,000 CAD / year
Full-time
As a member of a collaborative, national Corporate Partnerships team, the Coordinator also contributes to new business development by supporting prospect research, preparing materials for…
Added 1 day ago
Aerospace Experiences Project Coordinator
Ingenium
Ottawa, ON
Full-time
…of external stakeholders. The Aerospace Experiences Project Coordinator is accountable for the development and management of each “project/city’s” schedules and budgets, the delivery and…
Added 1 day ago
Logistics Coordinator
Transx Ltd
Mississauga, ON · Rosser, MB
Full-time
The TransX Group of Companies has an exciting opportunity for a Logistics Coordinator to join our Sales & Marketing department in Winnipeg. Reporting directly to the Director of Logistics…

Home Instead

Client Care Coordinator

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 26, 2026
Posting language: English
Posted: Sep 26, 2026

Apply About employer

Applications open in a new tab.

Original job description

Home Instead is a trusted leader in providing personalized, non-medical home care and support to older adults and their families. We are committed to enhancing the quality of life of seniors by delivering compassionate, reliable, and individualized care.

We are seeking a dedicated and relationship-focused Client Care Coordinator to join our team in Vancouver. This role is ideal for someone who combines strong client service and communication skills with a genuine passion for supporting older adults and their families.

As a Client Care Coordinator, you will play an important role in ensuring our clients receive the highest quality of care. You will work closely with clients, families, CAREGivers, healthcare professionals, and community partners to assess needs, develop individualized care plans, coordinate services, and maintain strong ongoing relationships.

This is a full-time position offering $60,000 annually, plus benefits, with opportunities for professional growth in a collaborative and supportive work environment.

Primary Responsibilities

Conduct client and family consultations to understand care needs, preferences, and goals.
Complete client assessments and develop individualized care plans.
Introduce and match CAREGivers with clients based on care needs, preferences, and compatibility.
Conduct regular quality assurance visits and follow up with clients and families to ensure satisfaction and quality of care.
Monitor and update care plans as client needs change.
Maintain accurate and timely client documentation, assessments, care plans, and reports.
Build and maintain strong working relationships with clients, families, CAREGivers, healthcare professionals, and community partners.
Collaborate with medical professionals and other service providers involved in a client's care.
Respond promptly and professionally to client and family concerns and coordinate appropriate follow-up.
Support the development of strong community relationships and promote Home Instead services to healthcare and community organizations.
Organize, prioritize, and coordinate multiple responsibilities in a fast-paced environment.
Communicate effectively with individuals at all levels, both verbally and in writing.
Work independently while contributing actively to a collaborative team environment.
Participate in presentations, community outreach, and relationship-building activities as required.

What You Bring to the Role

We are looking for someone who is compassionate, organized, proactive, and confident working with older adults and their families.

The Ideal Candidate Will Have

Excellent verbal and written communication skills.
Strong interpersonal and relationship-building skills.
Sound judgment and the ability to make thoughtful decisions.
Excellent organization, prioritization, and time-management skills.
The ability to work independently, take initiative, and remain accountable for responsibilities.
A collaborative, team-oriented approach.
Strong problem-solving skills and the ability to manage competing priorities.
Comfort using technology and various computer systems.
Professional presentation and demeanor.
Confidence communicating with clients, families, healthcare professionals, and community partners.
A valid driver's license and reliable access to transportation.

Experience & Qualifications

Experience or knowledge in the following areas is considered an asset:

Home care, healthcare, social services, or senior care.
Working with older adults and their families.
Alzheimer's disease and other forms of dementia.
Client assessments, care planning, or case management.
Nursing, social work, or another healthcare-related discipline.
Customer service, sales, relationship management, or business development.

A background in nursing (LPN), social work, healthcare, home care, or a related field is strongly preferred. Equivalent combinations of education and relevant professional experience will also be considered.

What We Offer

At Home Instead, you'll be joining a team that values collaboration, compassion, and making a meaningful difference in the lives of older adults and their families.

$60,000 annual salary
Group health benefits
Vehicle and/or mileage reimbursement
Full-time, permanent position
Flexible work schedule
Collaborative and supportive team environment
Team-building events and activities
Professional development and growth opportunities
Hands-on support from an experienced team
A welcoming office environment in scenic Vancouver
Opportunities to build meaningful relationships within the senior care and healthcare community

Job Type: Full-time

Salary: $60,000 per year

Location: Vancouver, BC

About Home Instead

Home Instead is committed to providing compassionate, high-quality care that helps older adults remain safe, independent, and connected to the people and communities they love.

Home Instead is an equal opportunity employer. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, genetic information, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Consult with clients and families, assess care needs, develop and update individualized care plans, and match clients with CAREGivers. Monitor service quality, maintain accurate documentation, address concerns, and build relationships with healthcare professionals and community partners.

Requirements

Candidates should have strong communication, interpersonal, organizational, time-management, and problem-solving skills, along with the ability to work independently and collaboratively. A valid driver's license and reliable transportation are required; experience in home care, healthcare, senior care, social services, or a related field is an asset, with a nursing, social work, healthcare, or related background strongly preferred.

Skills

Client Service
Verbal and Written Communication
Relationship Building
Client Assessment
Care Planning
Care Coordination
Organization
Prioritization
Time Management
Problem-Solving
Sound Judgment
Teamwork
Customer Service
Case Management
Dementia Care
Technology Proficiency

Benefits

Group Health Benefits
Vehicle and/or Mileage Reimbursement
Flexible Work Schedule
Professional Development Opportunities
Team-Building Events

Visa sponsorship

Not detected in the job text

Keywords

Home Care
Senior Care
Client Assessment
Individualized Care Plans
Care Coordination
Case Management
Quality Assurance Visits
Client Documentation
Caregiver Matching
Dementia Care
Alzheimer's Disease
Healthcare Professionals
Community Partnerships
Client Service
Relationship Management
Customer Service
Business Development
Social Services
Nursing
Social Work
Older Adults
Family Support
Transportation
Community Outreach

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