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Added 14 mins ago
HN
Market Sales Director
Harvey Nash
Canada
- Full-time
Serve as the senior commercial leader of the market with direct responsibility for revenue growth and market expansion.
Added 59 mins ago
IW
Senior Manager, Solution Architect 1
IG Wealth Management
ON · Ontario, Canada
- Full-time
…role designs end-to-end solutions across platforms such as CRM, marketing automation, content management, personalization, analytics, and advisor-facing…
Added 59 mins ago
IW
Senior Manager, Solution Architect 1
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…role designs end-to-end solutions across platforms such as CRM, marketing automation, content management, personalization, analytics, and advisor-facing…
Added 1 hour ago
HI
Office Coordinator
Home Instead
Vancouver, BC
- Full-time
Minimum 1 year in office administration, coordination, customer service, or sales-related roles; senior care or healthcare experience is an asset.
Added 1 hour ago
R
Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
Radio-Canada
Quebec, QC
- Full-time
Reporting to the Senior Manager, Regional Sales, you will play a key strategic and operational role on the regional Media Solutions sales team.
Added 1 hour ago
FL
Freight and Logistics Business Development Representative / Account Executive
Falco Logistics
Toronto, ON
- Full-time
Support senior account managers with national and strategic accounts
Added 1 hour ago
A
Pre-Owned Sales Manager - Guelph Hyundai
AutoCanada
Guelph, ON
- $100,000 to $140,000 CAD / year
- Other
Excellent verbal/written communication combined with the ability to interact and gain the support of senior leadership and other decision makers
Added 2 hours ago
D
ServiceNow Cyber Sales Executive (Senior Manager)
Deloitte
Toronto, ON
- Full-time
…with ServiceNow, our leadership and client service partners, Senior Executives in target companies, to identify opportunities that will generate top-line…
Added 2 hours ago
MR
Business Development Executive
MyGreat Recruitment Inc.
AB · Alberta, Canada
- $200,000 to $400,000 CAD / year
- Full-time
…complex buying journeys, and building trusted relationships with senior…
Added 2 hours ago
BS
Digital Marketing & Ecommerce Manager (French Asset)
Bilingual Source
Oshawa, ON · Greater Oshawa Metropolitan Area
- $85,000 to $95,000 CAD / year
- Contract
Apply your expertise in CRM, marketing automation, customer experience, and digital commerce.
Added 2 hours ago
I
Business Analyst
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Seeking a Senior Business Analyst with 10+ years of experience gathering and documenting business requirements, developing business cases, and leading business process improvement…
Added 2 hours ago
Associate Director, Activation
Kepler Group
Toronto, ON
…and technology across all paid digital media and data-driven CRM…
Added 2 hours ago
K
Sales Operations Analyst - Payward Services
Kraken
Remote, Canada
- Full-time
- Remote
…diligence meetings, qualify and route inbound leads, and keep our CRM, pipeline reporting, and customer insights accurate. You’ll report to PWS sales leadership and work closely with…
Added 2 hours ago
A
Funding Consultant
ADP
Dartmouth, NS · Toronto, ON · Etobicoke, Ontario
- Full-time
…with preset SLAs. Review and oversight on use of current ADP CRM Tool. Management of business process and definition of SLAs for all offerings by the Funding…
Added 2 hours ago
TH
Marketing Communications Specialist, Tim Hortons, Canada
Tim Hortons
Toronto, ON
- Full-time
…development and delivery with Media, Digital, In-Restaurant POP, CRM, Social and PR. The ideal candidate combines strong project management and marketing fundamentals with excellent…
Added 3 hours ago
FC
Group, Claims Examiner II
First Canadian Financial Group
Edmonton, AB
- Full-time
Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see…
Added 3 hours ago
C
Senior Web Developer
Connexall
Toronto, ON
- Full-time
Reporting directly to the Director of Marketing, the Senior Web Developer will be an integral member of Connexall's Marketing team, playing a key role in the development, maintenance,…
Added 3 hours ago
EC
Senior Account Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Esri Canada has an exceptional opportunity for a full-time Senior Account Manager to join our Sales team in the Prairies region.
Added 3 hours ago
C
Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
CBC/Radio-Canada
Quebec, QC
- Full-time
Reporting to the Senior Manager, Regional Sales, you will play a key strategic and operational role on the regional Media Solutions sales team.
Added 3 hours ago
AR
Director, Marketing
ARS Responds Canada
Toronto, ON · North York, ON
- $125,000 to $150,000 CAD / year
- Full-time
As a member of the Senior Management Team, the Director will bring marketing, client, competitive and market insight to strategic discussions while holding primary accountability for…
Added 3 hours ago
CH
Head of Philanthropy
Cortellucci Hospice Vaughan
Vaughan, ON
- Full-time
Develop and maintain a comprehensive donor pipeline management process. • Ensure effective CRM utilization and donor tracking. • Create reporting dashboards and fundraising performance…
Added 3 hours ago
W
Senior Analyst, Business Analysis and Insights
Walmart
Mississauga, ON
- Full-time
The Senior Analyst, Business Analysis and Insights will manage and analyze data to provide actionable insights and recommendations. This role may involve interpreting complex data sets,…
Added 3 hours ago
AC
Commercial Risk Practice Leader
Aon Corporation
Vancouver, BC
- Full-time
Partner closely with the Vancouver Branch Leader and other senior team members to align departmental objectives with regional and national priorities.
Added 3 hours ago
I
Global Account Manager
IMDEX
Canada
- Full-time
…of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer…
Added 3 hours ago
MG
Business Development Lead
Macklan Group
Dartmouth, NS
- Full-time
You pick up the phone to people you’ve never met, and you hold your own with senior people.

Home Instead

Office Coordinator

Vancouver, BC, Canada

$57,000 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $57,000 annually
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum 1 year in office administration, coordination, customer service, or sales-related roles; senior care or healthcare experience is an asset.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: Office Coordinator

Location: Vancouver, BC

Schedule: Monday to Friday, 8:30 AM - 4:30 PM

About Home Instead

Home Instead is a global leader in providing non-medical home support to seniors. Our mission is to enhance the lives of aging adults and their families. We are seeking a compassionate and proactive Office Coordinator to join our team, serving as the first point of contact for clients, families, and CAREGivers.

Position Overview

The Office Coordinator ensures a professional, welcoming, and organized office environment while supporting client engagement, team initiatives, and daily operations. This role requires strong communication, organizational, and sales-related skills to connect with clients and partners effectively.

Primary Responsibilities

Greet clients, families, and visitors warmly and professionally.
Answer and manage incoming calls, providing information, addressing inquiries, and directing calls to the appropriate staff.
Conduct outbound calls to follow up with potential clients, partners, and survey participants.
Field new client inquiries and schedule care consultations, promoting Home Instead services when appropriate.
Coordinate company events, projects, and meetings efficiently.
Attend weekly team meetings and take comprehensive minutes.
Maintain accurate client and CAREGiver records in the operating system.
Communicate openly and professionally with the owner, colleagues, and CAREGivers.
Uphold Home Instead standards in all interactions and processes.

Secondary Responsibilities:

Assist in hiring processes, including processing applications and conducting reference checks for prospective CAREGivers.
Support billing processes, including client invoicing and CAREGiver payroll.
Assist with mailing invoices, payroll statements, and other documentation.
Support scheduling needs as required.
Process criminal background checks and Department of Motor Vehicle checks.
Maintain office inventory, supplies, and cleanliness.
Perform other duties as assigned.

Qualifications & Skills:

Minimum high school diploma or equivalent; post-secondary education in business, office administration, or related fields is a plus.
Minimum 1 year in office administration, coordination, customer service, or sales-related roles; senior care or healthcare experience is an asset.
Excellent verbal and written communication skills.
Ability to engage potential clients, provide information, and promote services effectively.
Experience building relationships and following up to convert leads into consultations or clients.
Strong ability to prioritize tasks, manage schedules, and coordinate multiple responsibilities efficiently.
Proficient in Microsoft Office (Word, Excel, Outlook) and experience with CRM systems and Scheduling System (Salesforce and Wellsky preferred).
Friendly, professional, and approachable; able to maintain confidentiality and work collaboratively.
Capable of handling client inquiries, office challenges, and scheduling issues independently.
Valid driver’s license and access to a vehicle; commitment to upholding company standards and values.

What We Offer:

$57,000 annually
Eligible for Extended health benefits after completing 3 months of probationary period
RRSP Matching after 1 year of employment
A supportive, collaborative, team-oriented environment.
Opportunities for professional development and career growth within the company.
Access to in-house training programs to enhance skills.
Team-building activities and social events.

Why Join Us

If you are passionate about making a difference in the lives of seniors and enjoy a role that combines office administration with client engagement and customer service, we’d love to hear from you.

Home Instead is an equal opportunity for employer.

We do not discriminate based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Welcome visitors and manage incoming and outgoing calls, client inquiries, care consultation scheduling, and follow-ups with prospective clients and partners. Coordinate office activities and meetings, maintain client and CAREGiver records, and assist with hiring, billing, payroll, scheduling, background checks, and office supplies.

Requirements

Requires a high school diploma or equivalent and at least one year of experience in office administration, coordination, customer service, or sales; post-secondary education and senior care or healthcare experience are assets. Candidates should have strong communication, organization, client engagement, and follow-up skills, proficiency with Microsoft Office and preferably Salesforce and WellSky, and a valid driver’s license with access to a vehicle.

Skills

Office Administration
Customer Service
Client Engagement
Verbal Communication
Written Communication
Lead Follow-Up
Sales
Scheduling
Event Coordination
Recordkeeping
Microsoft Office
CRM Systems
Salesforce
WellSky
Confidentiality
Prioritization

Benefits

Extended Health Benefits
RRSP Matching
Professional Development
Career Growth Opportunities
In-House Training
Team-Building Activities
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Office Administration
Client Engagement
Customer Service
Senior Care
Home Support
Care Consultations
Lead Follow-Up
Sales
Inbound Calls
Outbound Calls
Event Coordination
Meeting Minutes
Client Records
CAREGiver Records
Hiring
Reference Checks
Billing
Invoicing
Payroll
Scheduling
Criminal Background Checks
Department of Motor Vehicle Checks
Microsoft Office
Word
Excel
Outlook
CRM Systems
Salesforce
WellSky
Confidentiality

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