Conversion Rate Optimization (CRO) Lead
- Remote, Canada
Remote
Full-time
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Job details
- Job type
- Full-time
- Workplace
- Remote
- Remote eligibility
- Canada listed. Check the posting for province restrictions.
- Experience
- 3+ years of hands-on CRO experience, ideally in a fast-moving SaaS, e-commerce, or growth-focused organization.
- Posting language
- English
- Posted
Original job description
About Homera Health
Homera Health has built some of today’s largest and fastest-growing D2C telemedicine brands. As we expand existing and new market operations, we’re hiring world-class talent across product design, front-end and back-end engineering, digital marketing, and operations to join us in building the next generation of virtual healthcare experiences.
About the Role
We’re looking for a data-driven, creative, and technically savvy CRO Lead to own our end-to-end optimization strategy. You’ll be responsible for increasing conversion rates across our digital properties by identifying opportunities, designing experiments, and implementing winning experiences.
As a generalist, you’ll balance strategic planning with hands-on execution - from research and hypothesis creation to test deployment and post-test analysis.
What Success Looks Like
Significant lift in key conversion metrics through disciplined testing.
A well-maintained experimentation backlog with consistent test velocity.
Broader organizational adoption of data-driven, test-and-learn culture.
Responsibilities:
Own the CRO roadmap - plan, prioritize, and execute a continuous cycle of experimentation aligned with growth goals.
Design and run A/B and multivariate tests using Optimizely (required), ensuring accurate implementation, tracking, and statistical validity.
Analyze quantitative and qualitative data (GA4, Hotjar, surveys, etc.) to identify conversion bottlenecks and new opportunities.
Develop big swing hypotheses informed by data insights, behavioral psychology, and UX best practices.
Collaborate cross-functionally with design, engineering, product, and marketing teams to implement test variations and roll out winning experiences.
Report on results - summarize test performance, learnings, and next steps for leadership and stakeholders.
Maintain tracking and experimentation infrastructure, ensuring reliable analytics and clean data.
Champion a culture of experimentation across the organization, promoting evidence-based decision-making.
Qualifications
3+ years of hands-on CRO experience, ideally in a fast-moving SaaS, e-commerce, or growth-focused organization.
Expertise with Optimizely (mandatory) - including test setup, QA, targeting, and result interpretation.
Strong understanding of A/B testing methodology, statistics, and data interpretation.
Ability to balance creative problem-solving with analytical rigor.
Familiarity with HTML, CSS, and JavaScript sufficient to collaborate with developers or implement light test changes.
Excellent written and verbal communication skills; able to present findings clearly to both technical and non-technical audiences.
Curiosity, empathy for users, and a relentless drive to improve performance.
Nice to Have
Experience with CRO strategy at scale (multiple domains, international audiences).
Knowledge of personalization or segmentation frameworks.
Background in UX research or conversion copywriting.
What’s in it for you?
As full-time member of our team, you’ll enjoy:
Flexible working hours
Work wherever you choose.
Fun and casual work environment.
We are a diverse, global team!
More about this job
Responsibilities
The CRO Lead will own the end-to-end experimentation roadmap, designing and executing A/B and multivariate tests to improve conversion rates. They will collaborate cross-functionally to analyze data, implement winning experiences, and foster a data-driven culture across the organization.
Requirements
Candidates must have 3+ years of hands-on CRO experience and mandatory expertise in Optimizely. Strong analytical skills, familiarity with web development languages, and the ability to communicate complex findings to diverse stakeholders are required.
Skills
- Conversion Rate Optimization
- A/B Testing
- Multivariate Testing
- Optimizely
- Data Analysis
- GA4
- Hotjar
- UX Research
- HTML
- CSS
- JavaScript
- Statistical Analysis
- Conversion Copywriting
- Growth Strategy
- Behavioral Psychology
Benefits
- Flexible working hours
- Remote work
- Casual work environment
Remote locations
- Canada
- United States
Remote locations (standardized)
- Canada
- United States
Visa sponsorship
Not detected in the job text
Categories
- Marketing
- Data & Analytics
- Technology
- Software
- Healthcare
Keywords
- Conversion Rate Optimization
- CRO
- A/B Testing
- Multivariate Testing
- Optimizely
- GA4
- Hotjar
- Data Analysis
- UX Research
- HTML
- CSS
- JavaScript
- Growth Strategy
- Behavioral Psychology
- Telemedicine
- D2C
- Experimentation
- Statistical Validity
- Conversion Metrics
- Digital Marketing
- Product Design
- SaaS
- E-commerce
- Segmentation
- Personalization