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Conversion Rate Optimization (CRO) Lead

  • Remote, Canada

Remote

Full-time

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Job details

Job type
Full-time
Workplace
Remote
Remote eligibility
Canada listed. Check the posting for province restrictions.
Experience
3+ years of hands-on CRO experience, ideally in a fast-moving SaaS, e-commerce, or growth-focused organization.
Posting language
English
Posted

Original job description

About Homera Health

Homera Health has built some of today’s largest and fastest-growing D2C telemedicine brands. As we expand existing and new market operations, we’re hiring world-class talent across product design, front-end and back-end engineering, digital marketing, and operations to join us in building the next generation of virtual healthcare experiences.

About the Role

We’re looking for a data-driven, creative, and technically savvy CRO Lead to own our end-to-end optimization strategy. You’ll be responsible for increasing conversion rates across our digital properties by identifying opportunities, designing experiments, and implementing winning experiences.

As a generalist, you’ll balance strategic planning with hands-on execution - from research and hypothesis creation to test deployment and post-test analysis.

What Success Looks Like

  • Significant lift in key conversion metrics through disciplined testing.

  • A well-maintained experimentation backlog with consistent test velocity.

  • Broader organizational adoption of data-driven, test-and-learn culture.

Responsibilities:

  • Own the CRO roadmap - plan, prioritize, and execute a continuous cycle of experimentation aligned with growth goals.

  • Design and run A/B and multivariate tests using Optimizely (required), ensuring accurate implementation, tracking, and statistical validity.

  • Analyze quantitative and qualitative data (GA4, Hotjar, surveys, etc.) to identify conversion bottlenecks and new opportunities.

  • Develop big swing hypotheses informed by data insights, behavioral psychology, and UX best practices.

  • Collaborate cross-functionally with design, engineering, product, and marketing teams to implement test variations and roll out winning experiences.

  • Report on results - summarize test performance, learnings, and next steps for leadership and stakeholders.

  • Maintain tracking and experimentation infrastructure, ensuring reliable analytics and clean data.

  • Champion a culture of experimentation across the organization, promoting evidence-based decision-making.

Qualifications

  • 3+ years of hands-on CRO experience, ideally in a fast-moving SaaS, e-commerce, or growth-focused organization.

  • Expertise with Optimizely (mandatory) - including test setup, QA, targeting, and result interpretation.

  • Strong understanding of A/B testing methodology, statistics, and data interpretation.

  • Ability to balance creative problem-solving with analytical rigor.

  • Familiarity with HTML, CSS, and JavaScript sufficient to collaborate with developers or implement light test changes.

  • Excellent written and verbal communication skills; able to present findings clearly to both technical and non-technical audiences.

  • Curiosity, empathy for users, and a relentless drive to improve performance.

Nice to Have

  • Experience with CRO strategy at scale (multiple domains, international audiences).

  • Knowledge of personalization or segmentation frameworks.

  • Background in UX research or conversion copywriting.

What’s in it for you?

As full-time member of our team, you’ll enjoy:

  • Flexible working hours

  • Work wherever you choose.

  • Fun and casual work environment.

  • We are a diverse, global team!

More about this job

Responsibilities

The CRO Lead will own the end-to-end experimentation roadmap, designing and executing A/B and multivariate tests to improve conversion rates. They will collaborate cross-functionally to analyze data, implement winning experiences, and foster a data-driven culture across the organization.

Requirements

Candidates must have 3+ years of hands-on CRO experience and mandatory expertise in Optimizely. Strong analytical skills, familiarity with web development languages, and the ability to communicate complex findings to diverse stakeholders are required.

Skills

  • Conversion Rate Optimization
  • A/B Testing
  • Multivariate Testing
  • Optimizely
  • Data Analysis
  • GA4
  • Hotjar
  • UX Research
  • HTML
  • CSS
  • JavaScript
  • Statistical Analysis
  • Conversion Copywriting
  • Growth Strategy
  • Behavioral Psychology

Benefits

  • Flexible working hours
  • Remote work
  • Casual work environment

Remote locations

  • Canada
  • United States

Remote locations (standardized)

  • Canada
  • United States

Visa sponsorship

Not detected in the job text

Categories

  • Marketing
  • Data & Analytics
  • Technology
  • Software
  • Healthcare

Keywords

  • Conversion Rate Optimization
  • CRO
  • A/B Testing
  • Multivariate Testing
  • Optimizely
  • GA4
  • Hotjar
  • Data Analysis
  • UX Research
  • HTML
  • CSS
  • JavaScript
  • Growth Strategy
  • Behavioral Psychology
  • Telemedicine
  • D2C
  • Experimentation
  • Statistical Validity
  • Conversion Metrics
  • Digital Marketing
  • Product Design
  • SaaS
  • E-commerce
  • Segmentation
  • Personalization

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