Jobs in Canada

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Added 17 mins ago
IC
Associate Sales Director
ivari Canada
Toronto, ON
- Full-time
Liaise between producers/advisors and head office to ensure highest standard of service
Added 47 mins ago
SA
Outside Sales Representative
Shnier, A Gesco Company
Sudbury, ON
- Full-time
Must have SUV or equivalent
Added 47 mins ago
M
Survey Crew Lead/ Senior Technologist
McElhanney
Lloydminster, AB
- Full-time
Flexible work rotations suited to your needs · Must possess and maintain a valid class 5 driver’s license with a clean driving record
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
Mascouche, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 1 hour ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
The Field Service Representative, with minimal supervision, inspects, services, repairs, upgrades or installs renal care equipment on which training has been provided. This work is…
Added 1 hour ago
TH
Merchandising Execution Associate : Full Time - FORT McMURRAY
The Home Depot Canada
Fort McMurray, AB
- Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 2 hours ago
LH
2600002892 - Registered Nurse
Lakeridge Health
Oshawa, ON
- Internship
8 and 12 Hour Shifts, Days, Evenings, On-Call, and Weekends Schedule (Subject to Change) · " Must have satisfactory performance record;
Added 2 hours ago
LH
2600002895 - Registered Nurse
Lakeridge Health
Oshawa, ON
- Internship
8 and 12 Hour Shifts, Days, Evenings, On- Call, and Weekends, Schedule (Subject to Change) · " Must have satisfactory performance record;
Added 2 hours ago
O
Business Development Representative (Americas)
Oyster
Remote, Canada
- Full-time
- Remote
Joining as a Business Development Representative (BDR) is your chance to take your outbound experience to the next level and build a long-term career in tech sales. You’ll sharpen your…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Nanaimo, BC
- Part-time
Consulting with service providers within the ED program, community partners, and tertiary care
Added 5 hours ago
TH
Merchandising Execution Associate : Full Time - FORT McMURRAY
The Home Depot
Fort McMurray, AB
- Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 5 hours ago
NS
Food Service Worker - Seeking Casual Relief Candidates
Nova Scotia Health Authority
Halifax, NS
- Internship
We are currently seeking dedicated individuals to join our team as Food Service Workers. As a Food Service Worker with Nutrition and Food Services, you will play a vital role in supporting…
Added 5 hours ago
H
Client Placement Coordinator
HealthCareersInSask.ca
Regina, SK
- Part-time
…programs and care/services to ensure clients receive the right service to meet their assessed care…
Added 5 hours ago
H
Client Placement Coordinator
HealthCareersInSask.ca
Regina, SK
- Part-time
…programs and care/services to ensure clients receive the right service to meet their assessed care…
Added 5 hours ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 6 hours ago
WA
Full-Time Call Center Specialist - In Office
We An-Ser
Regina, SK
- $17 CAD / hour
- Full-time
…caller's needs. We believe that a friendly voice and dependable service can make every customer interaction more…
Added 6 hours ago
O
Inside Sales Representative
OPENLANE
Nisku, AB
- Full-time
We are seeking an Inside Sales Representative with experience in maintaining and increasing dealer consignment and purchase activity. You will be part of an Inside Sales team responsible…
Added 6 hours ago
CO
Desktop & Mobility Technician 1 - Under Review
City of Winnipeg
Winnipeg, MB
- Full-time
IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada
Added 6 hours ago
NC
Customer Support Specialist
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Deliver a dynamic and personalized multichannel customer experience (phone and email), ensuring that Service Level Agreements are met and maintained;
Added 6 hours ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- $16 to $25.8 CAD / hour
- Part-time
…them and taking care of them with one of the highest customer service scores in…
Added 6 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
…them and taking care of them with one of the highest customer service scores in…
Added 6 hours ago
DB
Part Time Bridal Sales
David's Bridal
AB · Edmonton, AB
- $16 to $25.8 CAD / hour
- Part-time
…them and taking care of them with one of the highest customer service scores in…
Added 7 hours ago
K
Collection Agent
Kelly
Mississauga, ON
- $21 CAD / hour
- Full-time
Are you ready to join a dynamic team with great growth potential? We are currently seeking a Collections Representative to join Nissan Canada's team in Mississauga, ON, through Kelly…
Added 7 hours ago
AG
Field Representative - Alcoholic Beverages
Acosta Group
Toronto, ON
- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 7 hours ago
Clinical Therapist - Spryfield Community - Mental Health & Addictions
Nova Scotia Health and IWK Health
Halifax, NS
The Clinical Therapist is a member of the Adult Service team in Mental Health and Addictions. Reporting to the Health Services Manager, the Clinical Therapist provides assessment and…

Homes Alive Pets Internal Job Board

Guest Service Representative (Full Time)

Lethbridge, AB, Canada

$16.25 · Full-time

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $16.25
Job type: Full-time
Posting language: English
Posted: Oct 22, 2026

Original job description

Why Homes Alive Pets?

This isn’t your average pet store. Our stores are community hubs built on a belief in a higher standard for pet care – and our team is the reason why. We take a brand-agnostic, knowledge-over-upselling approach, focusing entirely on getting to know each guest and their pet, and empowering confident decisions.

Our mission is to add value to every life. That means our guests and their pets, our co-workers, our brand partners and vendors, and our communities.

Job Title

Guest Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

910 3rd Ave S Lethbridge, AB T1J 0H9

Summary

Guest Service Representatives are the first point of contact for our guests and strive to ensure every guest has a positive experience. This is a generalist role: Guest Service Representatives operate the till, offer honest, brand-agnostic advice about products and pet care, stock shelves and manage overstock, and keep the store clean, organized, and welcoming.

The ideal Guest Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our products, pet care, and nutrition is provided.

Qualifications

Required

Ability and willingness to repeatedly lift up to 50 lbs.
Ability and willingness to work in the freezer (down to -18°C) for extended periods of time. Freezer jackets and equipment are provided.
Ability and willingness to work at height, including operating the WAVE (a mechanical worker assist vehicle) to retrieve product. WAVE training is provided.
Comfortable working around dogs and cats, as guests regularly bring their pets into the store.

Preferred

Experience with dogs and/or cats, and knowledge of pet care and nutrition, especially raw food.

Skills & Attributes

Positive & Hardworking Attitude. A willingness to go the extra mile to give every guest the best possible experience.
Strong Communication. Ability to communicate clearly and confidently with guests and co-workers.
Resilience. Ability to remain calm and navigate high-stress situations.
Teamwork. Works collaboratively and pitches in wherever the store needs help.
Time Management & Attention to Detail. Stays on top of tasks and completes them accurately.
Trustworthiness. Handles cash, product, and guest information with integrity.

Job Responsibilities

Guest Service Representatives are responsible for a variety of store functions, including but not limited to:

Guest Service

Greet guests, learn the needs of each guest and their pet, and offer honest, brand-agnostic advice focused on the right product rather than the upsell.
Operate the till and accurately handle cash.
Process returns and exchanges.
Hand off Buy-Online-Pickup-In-Store and same-day orders, as needed.
Help guests carry product out to their vehicles as requested.
Assist with online order fulfilment as needed.

Stocking & Store Appearance

Keep shelves fully stocked, clean, and organized.
When shelf product runs low, restock from the back-of-store warehouse, rotating product first-in, first-out (FIFO).
Keep overstock organized so product is easy to find and rotate.
Organize and rotate frozen product in the warehouse and display freezers.
Continuously check expiry dates and remove outdated product from shelves.
Clean shelves and face product (arrange products in an organized and appealing manner).
Ensure product information (e.g. price tags, sale and Petcoins signs) is visible and up to date.
Place digital sales tags and replace their batteries as needed.

Store Operations

Assist in completing opening and closing duties.
Complete routine tasks in stocking and store checklists and tasks delegated by leaders, following procedures for safety, efficiency, clear communication, and inventory accuracy.

Team & Growth

Take initiative to support co-workers and leaders with projects and tasks, helping build a culture of service.
Pursue opportunities to learn and grow across Homes Alive Pets, developing into a leader who models humility and service to others.

A Day in the Life of a Guest Service Representative

Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve helping guests find the supplies they need for their pets, sharing information about pet care and nutrition, and assisting them at the till. You will also stock shelves, keep overstock organized, and spend dedicated time in our warehouse and display freezers organizing and rotating frozen product. Throughout the day, you will help keep the store clean and presentable, with shelves that are full and well organized. And since guests often bring their pets into the store, you will get plenty of opportunities to interact with dogs and cats (and even hand out treats!).

Schedule

Full-time Guest Service Representatives are scheduled to work between 30 and 40 hrs./week.
Shifts may be morning, afternoon, or evening, Monday to Sunday, and are determined at the discretion of the Store Manager.
Availability to work evenings, weekends, and holidays is required.
Closing shifts may run until 10:30 pm to complete closing duties.
The first Tuesday of each month is 10% Tuesday and is a blackout day for time off. Shifts that day may fall anywhere between 6:00 am and 11:30 pm.

Compensation

$16.25

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

The Guest Service Representative is responsible for providing excellent customer service, managing the till, and offering knowledgeable advice on pet products. They also handle store operations including stocking shelves, maintaining store cleanliness, and organizing inventory in the warehouse and freezers.

Requirements

Candidates must be able to lift up to 50 lbs, work in cold freezer environments, and operate mechanical equipment at heights. Availability for evenings, weekends, and holidays is required to meet the store's operational needs.

Skills

Guest service
Communication
Cash handling
Inventory management
Product knowledge
Time management
Attention to detail
Teamwork
Resilience
Pet care
Nutrition knowledge
Stocking
Organization

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Pet care
Customer service
Inventory control
FIFO
Warehouse
Freezer management
Point of sale
Cash handling
Product rotation
Merchandising
Pet nutrition
Order fulfillment
Store operations

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Work requirements

Jobs in Canada