Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 18 mins ago
W
(CAN) Stock Unloader Associate
Walmart
Kamloops, BC
- Part-time
…maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals…
Added 18 mins ago
LC
Grocery Clerk Part Time Night Greenlight Requisition
Loblaw Companies Limited
Merritt, BC
- Part-time
Flexibility to work a variety of departments and hours which may include days, evenings, and weekends
Added 18 mins ago
LC
Grocery Clerk Part Time Night
Loblaw Companies Limited
Calgary, AB
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 1 hour ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Bridgewater, NS
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 1 hour ago
LC
Meat Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Edmonton, AB
- Part-time
Flexibility to work a variety of departments and hours which may include days, evenings, and weekends
Added 1 hour ago
LC
Grocery Clerk Part Time Night
Loblaw Companies Limited
Vernon, BC
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 1 hour ago
P
Part Time Flex Sales Associate
Pandora
Pickering, ON
- Part-time
…most (peak hours) to deliver incredible fan experiences and support store…
Added 1 hour ago
P
Part Time Flex Sales Associate
Pandora
Pickering, ON
- Part-time
…most (peak hours) to deliver incredible fan experiences and support store…
Added 1 hour ago
W
(CAN) Stockperson/Cartpusher
Walmart
Bridgewater, NS
- Part-time
…as required, and follow Company policies and procedures to support a clean, safe…
Added 1 hour ago
W
(CAN) Grocery Associate
Walmart
Squamish, BC
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
W
Grocery Associate
Walmart
Squamish, BC
- Part-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
LC
Courtesy Clerk Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
Flexibility to work a variety of departments and hours which may include days, evenings, and weekends
Added 1 hour ago
IF
Le Représentant des Ventes en Location/Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 1 hour ago
UO
Department Secretary
University of Victoria
Victoria, BC
- Full-time
This position provides event support and on-site coordination for government announcements, official visits, and other events. Regular work hours are Monday to Friday, 8:30 am to 4:30 pm;…
Added 2 hours ago
P
Part Time Core Sales Associate
Pandora
Pickering, ON
- Part-time
…consistent schedules and responsibilities, ensuring reliable support for both our team and our…
Added 2 hours ago
P
Part Time Core Sales Associate
Pandora
Pickering, ON
- Part-time
…consistent schedules and responsibilities, ensuring reliable support for both our team and our…
Added 3 hours ago
LC
Grocery Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Invermere, BC
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 3 hours ago
LC
Personal Shopper Part Time Day Greenlight Requisition
Loblaw Companies Limited
Truro, NS
- Part-time
Flexibility to work a variety of hours which may include days, evenings, nights, and weekends
Added 3 hours ago
LC
Grocery Clerk Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 3 hours ago
LC
Grocery Clerk Part Time Night
Loblaw Companies Limited
Collingwood, ON
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 3 hours ago
Part-Time General Merchandise Associate
Walmart Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 4 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Canada
- Part-time
Ability to work flexible shifts which may include nights and weekends
Added 4 hours ago
LC
Grocery Clerk Part Time Night Greenlight Requisition
Loblaw Companies Limited
Chatham-Kent, ON
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 4 hours ago
LC
Grocery Clerk Part Time Afternoon Greenlight Requisition
Loblaw Companies Limited
Dutton, ON
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 4 hours ago
Part-Time OMNI Customer Fulfillment Associate (3 open positions)
Walmart Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…

Homes Alive Pets Internal Job Board

Guest Service Representative (Full Time)

Calgary, AB, Canada

$16.25 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $16.25
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Why Homes Alive Pets?

This isn’t your average pet store. Our stores are community hubs built on a belief in a higher standard for pet care – and our team is the reason why. We take a brand-agnostic, knowledge-over-upselling approach, focusing entirely on getting to know each guest and their pet, and empowering confident decisions.

Our mission is to add value to every life. That means our guests and their pets, our co-workers, our brand partners and vendors, and our communities.

Job Title

Guest Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

110-6711 Macleod Trail SW, Calgary AB, T2H 2T3

Summary

Guest Service Representatives are the first point of contact for our guests and strive to ensure every guest has a positive experience. This is a generalist role: Guest Service Representatives operate the till, offer honest, brand-agnostic advice about products and pet care, stock shelves and manage overstock, and keep the store clean, organized, and welcoming.

The ideal Guest Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our products, pet care, and nutrition is provided.

Qualifications

Required

Ability and willingness to repeatedly lift up to 50 lbs.
Ability and willingness to work in the freezer (down to -18°C) for extended periods of time. Freezer jackets and equipment are provided.
Ability and willingness to work at height, including operating the WAVE (a mechanical worker assist vehicle) to retrieve product. WAVE training is provided.
Comfortable working around dogs and cats, as guests regularly bring their pets into the store.

Preferred

Experience with dogs and/or cats, and knowledge of pet care and nutrition, especially raw food.

Skills & Attributes

Positive & Hardworking Attitude. A willingness to go the extra mile to give every guest the best possible experience.
Strong Communication. Ability to communicate clearly and confidently with guests and co-workers.
Resilience. Ability to remain calm and navigate high-stress situations.
Teamwork. Works collaboratively and pitches in wherever the store needs help.
Time Management & Attention to Detail. Stays on top of tasks and completes them accurately.
Trustworthiness. Handles cash, product, and guest information with integrity.

Job Responsibilities

Guest Service Representatives are responsible for a variety of store functions, including but not limited to:

Guest Service

Greet guests, learn the needs of each guest and their pet, and offer honest, brand-agnostic advice focused on the right product rather than the upsell.
Operate the till and accurately handle cash.
Process returns and exchanges.
Hand off Buy-Online-Pickup-In-Store and same-day orders, as needed.
Help guests carry product out to their vehicles as requested.
Assist with online order fulfilment as needed.

Stocking & Store Appearance

Keep shelves fully stocked, clean, and organized.
When shelf product runs low, restock from the back-of-store warehouse, rotating product first-in, first-out (FIFO).
Keep overstock organized so product is easy to find and rotate.
Organize and rotate frozen product in the warehouse and display freezers.
Continuously check expiry dates and remove outdated product from shelves.
Clean shelves and face product (arrange products in an organized and appealing manner).
Ensure product information (e.g. price tags, sale and Petcoins signs) is visible and up to date.
Place digital sales tags and replace their batteries as needed.

Store Operations

Assist in completing opening and closing duties.
Complete routine tasks in stocking and store checklists and tasks delegated by leaders, following procedures for safety, efficiency, clear communication, and inventory accuracy.

Team & Growth

Take initiative to support co-workers and leaders with projects and tasks, helping build a culture of service.
Pursue opportunities to learn and grow across Homes Alive Pets, developing into a leader who models humility and service to others.

A Day in the Life of a Guest Service Representative

Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve helping guests find the supplies they need for their pets, sharing information about pet care and nutrition, and assisting them at the till. You will also stock shelves, keep overstock organized, and spend dedicated time in our warehouse and display freezers organizing and rotating frozen product. Throughout the day, you will help keep the store clean and presentable, with shelves that are full and well organized. And since guests often bring their pets into the store, you will get plenty of opportunities to interact with dogs and cats (and even hand out treats!).

Schedule

Full-time Guest Service Representatives are scheduled to work between 30 and 40 hrs./week.
Shifts may be morning, afternoon, or evening, Monday to Sunday, and are determined at the discretion of the Store Manager.
Availability to work evenings, weekends, and holidays is required.
Closing shifts may run until 10:30 pm to complete closing duties.
The first Tuesday of each month is 10% Tuesday and is a blackout day for time off. Shifts that day may fall anywhere between 6:00 am and 11:30 pm.

Compensation

$16.25

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Apply About employer

More about this job

Responsibilities

The Guest Service Representative is responsible for providing expert pet care advice, operating the till, and ensuring a positive experience for all store guests. They also manage store operations including stocking shelves, organizing warehouse inventory, and maintaining a clean and welcoming environment.

Requirements

Candidates must be able to lift up to 50 lbs and work in cold freezer environments for extended periods. The role requires availability for evenings, weekends, and holidays, along with a passion for pets and strong communication skills.

Skills

Guest service
Communication
Cash handling
Inventory management
Pet care
Nutrition knowledge
Time management
Attention to detail
Teamwork
Resilience
Product stocking
Conflict resolution

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Pet care
Nutrition
Inventory control
FIFO
Customer service
Warehouse operations
Point of sale
Merchandising
Safety compliance
Team collaboration
Cash management
Product knowledge
Order fulfillment

Report this job