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Added 39 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Nanaimo, BC
- Part-time
Liaising between hospital and community program when indicated; liaising with Family GP/NP
Added 1 hour ago
CS
Family Enrichment Worker - Family Preservation Program - North Battleford
Catholic Social Services Alberta
North Battleford, SK
- Part-time
Experience required in supporting people with crisis intervention, addictions, mental health, cultural connections, in-home supports, parenting skills, life skills, advocacy, mentorship,…
Added 1 hour ago
CS
Community Home Care Worker II (Healthcare Worker II)
Catholic Social Services Alberta
Red Deer, AB
- Full-time
Community Home Care Worker/Health Care Worker 2 (HCA)
Added 1 hour ago
H
Manager Care Team Regina Pioneer Village Dementia Care
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: The Manager, Care Team is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director of…
Added 1 hour ago
H
Pharmacy Technician
HealthCareersInSask.ca
North Battleford, SK
- Part-time
…products and supplies to Nursing Units, facilities and other community based health care…
Added 3 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 3 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Do you want to work for a world-renowned research institute that pushes the boundaries of biomedical science and health research? Right here in Montreal! At the Research Institute of the…
Added 3 hours ago
SC
Financial Services Representative
Souris Credit Union Limited
Souris, PE
- Full-time
We are growing to better serve our community! At Souris Credit Union, we are more than just a place to bank - we are a local, community-focused team dedicated to helping our neighbors reach…
Added 4 hours ago
GO
Indigenous Serv. Social Work. (Child Protect)
Government of PEI
Charlottetown, PE
- Full-time
Notifies the Designated Band Representative of any significant measures taken in relation to an Indigenous child and collaborates frequently with the Designated Band Rep and MCPEI regarding…
Added 4 hours ago
GO
Indigenous Serv. Social Worker (Child Serv.)
Government of PEI
Charlottetown, PE
- Full-time
Notifies the Designated Band Representative of any significant measures taken in relation to an Indigenous child and collaborates frequently with the Designated Band Rep and MCPEI regarding…
Added 4 hours ago
Health Care Social Worker B (BSW) - Mental Health & Addictions
Nova Scotia Health and IWK Health
Halifax, NS
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 7 hours ago
QR
Specification Representative
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
Richelieu Hardware is looking for a Specification Representative for Calgary, AB.
Added 7 hours ago
BV
Security and Emergency Services Manager
Bow Valley College
Calgary, AB
- Full-time
For 60 years, Calgary’s college has grown to prepare 14,000 students annually for meaningful careers in health care, social services, business, technology, and creative industries. Every…
Added 7 hours ago
BV
Facilities Manager
Bow Valley College
Calgary, AB
- Full-time
For 60 years, Calgary’s college has grown to prepare 14,000 students annually for meaningful careers in health care, social services, business, technology, and creative industries. Every…
Added 7 hours ago
PC
Member Service Representative
Provincial Credit Union
Stratford, PE
- Full-time
Member Service Representative – 12 month term
Added 8 hours ago
EC
Customer Service Rep – Automotive (On-Site)
Enigma Corporation
Mississauga, ON
- Full-time
Join a world-class team in Mississauga, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 10 hours ago
CS
Community Home Care Worker (Healthcare Worker II, Casual)
Catholic Social Services Alberta
Red Deer, AB
- Internship
Community Home Care Worker/Health Care Worker 2 (HCA)
Added 11 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 11 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Do you want to work for a world-renowned research institute that pushes the boundaries of biomedical science and health research? Right here in Montreal! At the Research Institute of the…
Added 12 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Waterloo, ON
- $17.6 to $17.95 CAD / hour
- Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 12 hours ago
IB
Customer Experience Representative - Seasonal
Indigo Books & Music
Windsor, ON
- $17.95 to $26 CAD / hour
- Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 12 hours ago
I
Seasonal Customer Experience Representative
Indigo
Waterloo, ON
- $17.6 to $17.95 CAD / hour
- Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 12 hours ago
I
Customer Experience Representative - Seasonal
Indigo
Windsor, ON
- $17.95 to $26 CAD / hour
- Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 13 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Full-time
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union. Ensures incident reports are completed and provides Leader with a…
Added 13 hours ago
RM
Bylaw Enforcement Officer - Fort Chipewyan
Regional Municipality of Wood Buffalo
Fort McMurray, AB
- Full-time
Appear and testify in court, and at the Community Standards and the Subdivision Appeal Boards as a representative of the Municipality.

Closed listing

Homes Alive Pets Internal Job Board

Web Guest Service Representative (Temporary, Part Time)

Langley (District), BC, Canada

$19-22/hr. · Part-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $19-22/hr.
Job type: Part-time
Experience: 1-2 years of experience in grocery or retail.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

Why Homes Alive Pets?

This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.

You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.

Our mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.

There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.

Job Title

Web Guest Service Representative

Direct Report

Web Store Manager

Department

Web Operations

Location

19888 Langley Bypass, Unit 200 Langley, BC V3A 4Y1

Summary

The Web Guest Service Representative is responsible for providing optimal customer service by ensuring that all online orders are processed in an exceptionally organized and timely manner, and to meet any customer queries, comments, or complaints over the phone, email, or website chat function. It is the responsibility of the Web Guest Service Representative to ensure the needs of customers are met with the highest quality of experience.

To achieve success as a Web Guest Service Representative, you should possess experience and knowledge in customer service and be efficient in managing tasks in a timely manner.

Qualifications

1-2 years of experience in grocery or retail.
Experience in website management is an asset.

Core Competencies

Attention to detail. Ability to complete projects while being attentive to the smallest details.
Strong communication. High competency in both written and verbal communication.
Resilience. Ability to remain calm and navigate through high stress situations.

Behaviour & Skills

Positive and hardworking attitude.
Excellent time management & attention to detail.
Excellent teamwork & collaborative abilities.
Confident & articulate communication.
Trustworthy & positive attitude.
Ability to type 50 wpm.

Job Responsibilities

Manage communications with customers via email, phone calls, and website chat functions, including questions, comments, and complaints.
Provide quick and effective communication with customers regarding online returns and exchanges.
Provide administrative support to the Web Operations department.
Any other reasonable tasks as assigned by the Web Operations Manager.

A Day in the Life of a Web Guest Service Representative

The job of a Web Guest Service Representative is always dynamic. On a typical workday, you will do a variety of different tasks, including (1) fielding phone calls, emails, and live chats from online guests; (2) communicating with the stores and assist in any questions that may arise with online and curbside orders; (3) contacting guests with order and tracking information; (4) assisting in assigning online orders to the various stores; (5) creating work orders in the POS system for any back-ordered items; (6) processing and refunding all online returns; (7) reviewing product reviews and posting them to the website; (8) contacting and filing claims with courier companies; and (9) handing other tasks that arise throughout the day. You’ll never be bored, that’s for sure!

Schedule

Part Time; Evenings from 4:00 PM to 8:00 PM, Monday to Friday
Hours chosen at the discretion of the Web Order Manager.
Position is temporary until February 15, with potential to change into a permanent-part time position.

Compensation

$19-22/hr. Wage commensurate with experience.

Benefits.

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discount

#INDLP

About employer

More about this job

Responsibilities

The Web Guest Service Representative manages customer inquiries via phone, email, and chat while ensuring online orders are processed accurately and efficiently. They also provide administrative support to the Web Operations department and assist with order tracking and returns.

Requirements

Candidates must have 1-2 years of experience in retail or grocery environments and possess strong communication skills. Proficiency in typing at least 50 wpm and the ability to remain calm in high-stress situations are required.

Skills

Customer service
Communication
Time management
Attention to detail
Typing
Problem solving
Teamwork
Administrative support
Conflict resolution
Data entry

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Grocery
Web Operations
Order Processing
POS System
Administrative Support
Communication
Time Management
Attention To Detail
Typing
Returns
Exchanges
Curbside Orders
E-commerce

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