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Added 9 mins ago
W
Pharmacy Assistant
Walmart
Toronto, ON
- Part-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 9 mins ago
Warehouse A Associate (Morning Shift)
Canada Cartage Group of Companies
Winnipeg, MB
Under the direction of the Operations Supervisor or department Lead Hand, Warehouse associates are responsible for handling inbound and outbound freight safely and accurately. Use of a…
Added 9 mins ago
SS
Spa Experience Agent (part-time)
Scandinave Spa
The Blue Mountains, ON
- Part-time
Added 9 mins ago
Heavy Duty Mechanic
Big Country Equipment Repair, Ltd.
ON
…equipment using company-provided tools while supporting customer operations safely and professionally. Licensed Truck and Transport Mechanics and Agricultural Equipment Technicians may also…
Added 9 mins ago
Heavy Duty Mechanic
Big Country Equipment Repair, Ltd.
BC
…equipment using company-provided tools while supporting customer operations safely and professionally. Licensed Truck and Transport Mechanics and Agricultural Equipment Technicians may also…
Added 9 mins ago
Heavy Duty Mechanic
Big Country Equipment Repair, Ltd.
BC
…equipment using company-provided tools while supporting customer operations safely and professionally. Licensed Truck and Transport Mechanics and Agricultural Equipment Technicians may also…
Added 9 mins ago
Heavy Duty Mechanic
Big Country Equipment Repair, Ltd.
ON
…equipment using company-provided tools while supporting customer operations safely and professionally. Licensed Truck and Transport Mechanics and Agricultural Equipment Technicians may also…
Added 9 mins ago
Heavy Duty Mechanic
Big Country Equipment Repair, Ltd.
ON
…equipment using company-provided tools while supporting customer operations safely and professionally. Licensed Truck and Transport Mechanics and Agricultural Equipment Technicians may also…
Added 9 mins ago
Heavy Duty Mechanic
Big Country Equipment Repair, Ltd.
Fort McMurray, AB
…equipment using company-provided tools while supporting customer operations safely and professionally. Licensed Truck and Transport Mechanics and Agricultural Equipment Technicians may also…
Added 9 mins ago
Fuel & Lube Operator
Big Country Equipment Repair, Ltd.
ON
An aptitude for technical and mechanical skills, along with knowledge of fluids used in mining equipment operations, is considered an asset.
Added 9 mins ago
Heavy Duty Mechanic
Big Country Equipment Repair, Ltd.
ON
…equipment using company-provided tools while supporting customer operations safely and professionally. Licensed Truck and Transport Mechanics and Agricultural Equipment Technicians may also…
Added 9 mins ago
Heavy Duty Mechanic
Big Country Equipment Repair, Ltd.
Sparwood, BC
…equipment using company-provided tools while supporting customer operations safely and professionally. Licensed Truck and Transport Mechanics and Agricultural Equipment Technicians may also…
Added 9 mins ago
Custodian - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Provide guests with accurate information about the mountain and its operations.
Added 10 mins ago
Back of House - Dishwasher
Northland Properties
Edmonton, AB
Added 10 mins ago
TS
Class 1 - Mail Company Driver - PM Shift - Sign-On BONUS
The Seaboard Transport Group
St. John's, NL
- Full-time
…career paths with an industry leader in transportation. Our operations span liquid bulk petroleum and chemical transportation, dry bulk products, food transport, general freight, and…
Added 10 mins ago
PT
Manufacturing SOP Technical Writer
Platinum Trailers
St. Marys, ON
- $60,000 to $90,000 CAD / year
- Contract
…to safety, we are seeking an experienced technical writer or operations professional to build a robust, highly visual library of Standard Operating Procedures (SOPs) for our shop…
Added 25 mins ago
B
Senior Financial Analyst, FP&A
BlueCat
Toronto, ON
- Full-time
…transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage,…
Added 40 mins ago
B&
Mechanical Estimator
Black & McDonald Limited
Ottawa, ON
- Full-time
…addition, the Estimator provides technical support to project operations with emphasis on estimating, planning, reporting and monitoring progress and dealing with project…
Added 40 mins ago
M
Manager, Global Technology & Operations (GTO) Strategy & Transformation
Manulife
Montreal, QC
- Full-time
In this role, you will help drive Global Technology & Operations' strategy, transformation, AI enablement, workforce modernization, value realization, and governance agenda. You will lead…
Added 40 mins ago
M
Director, Talent Development (GRO) and Human Performance Enablement
Manulife
Toronto, ON
- Full-time
Experience running large-scale early talent, graduate or rotational programs, including onboarding, orientation, rotations and program operations.
Added 40 mins ago
M
Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Strong knowledge of insurance business operations, procurement processes, sourcing methodologies, contract law, and regulations relevant to third‑party engagements.
Added 40 mins ago
SAP SuccessFactors Employee Central Payroll - Senior Manager
EY
AB · Ottawa, ON · Toronto, ON · Calgary, AB
Lead enablement sessions for payroll operations and HR teams.
Added 40 mins ago
S
Beauty Advisor - Part Time
Sephora
Peterborough, ON
- $19.2 to $22.6 CAD / hour
- Part-time
Be available during peak retail operations (nights, weekends and holidays)
Added 55 mins ago
BP
Server/Supervisor
Boston Pizza
Burnaby, BC
- Full-time
…Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members.…
Added 55 mins ago
VC
Clinical Operations Supervisor (RPN/RN) - Long Term Care
Vancouver Coastal Health
Richmond, BC
- $52.39 to $66.65 CAD / hour
- Temporary
Come work as a Clinical Operations Supervisor with Vancouver Coastal Health (VCH) on the Extended Care Clinical Administration team at Minoru Residence in Richmond, BC. Apply now to join…

Closed listing

Homes Alive Pets Internal Job Board

Web Guest Service Representative (Temporary, Part Time)

Langley (District), BC, Canada

$19-22/hr. · Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $19-22/hr.
Job type: Part-time
Experience: 1-2 years of experience in grocery or retail.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

Why Homes Alive Pets?

This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.

You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.

Our mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.

There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.

Job Title

Web Guest Service Representative

Direct Report

Web Store Manager

Department

Web Operations

Location

19888 Langley Bypass, Unit 200 Langley, BC V3A 4Y1

Summary

The Web Guest Service Representative is responsible for providing optimal customer service by ensuring that all online orders are processed in an exceptionally organized and timely manner, and to meet any customer queries, comments, or complaints over the phone, email, or website chat function. It is the responsibility of the Web Guest Service Representative to ensure the needs of customers are met with the highest quality of experience.

To achieve success as a Web Guest Service Representative, you should possess experience and knowledge in customer service and be efficient in managing tasks in a timely manner.

Qualifications

1-2 years of experience in grocery or retail.
Experience in website management is an asset.

Core Competencies

Attention to detail. Ability to complete projects while being attentive to the smallest details.
Strong communication. High competency in both written and verbal communication.
Resilience. Ability to remain calm and navigate through high stress situations.

Behaviour & Skills

Positive and hardworking attitude.
Excellent time management & attention to detail.
Excellent teamwork & collaborative abilities.
Confident & articulate communication.
Trustworthy & positive attitude.
Ability to type 50 wpm.

Job Responsibilities

Manage communications with customers via email, phone calls, and website chat functions, including questions, comments, and complaints.
Provide quick and effective communication with customers regarding online returns and exchanges.
Provide administrative support to the Web Operations department.
Any other reasonable tasks as assigned by the Web Operations Manager.

A Day in the Life of a Web Guest Service Representative

The job of a Web Guest Service Representative is always dynamic. On a typical workday, you will do a variety of different tasks, including (1) fielding phone calls, emails, and live chats from online guests; (2) communicating with the stores and assist in any questions that may arise with online and curbside orders; (3) contacting guests with order and tracking information; (4) assisting in assigning online orders to the various stores; (5) creating work orders in the POS system for any back-ordered items; (6) processing and refunding all online returns; (7) reviewing product reviews and posting them to the website; (8) contacting and filing claims with courier companies; and (9) handing other tasks that arise throughout the day. You’ll never be bored, that’s for sure!

Schedule

Part Time; Evenings from 4:00 PM to 8:00 PM, Monday to Friday
Hours chosen at the discretion of the Web Order Manager.
Position is temporary until February 15, with potential to change into a permanent-part time position.

Compensation

$19-22/hr. Wage commensurate with experience.

Benefits.

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discount

#INDLP

About employer

More about this job

Responsibilities

The Web Guest Service Representative manages customer inquiries via phone, email, and chat while ensuring online orders are processed accurately and efficiently. They also provide administrative support to the Web Operations department and assist with order tracking and returns.

Requirements

Candidates must have 1-2 years of experience in retail or grocery environments and possess strong communication skills. Proficiency in typing at least 50 wpm and the ability to remain calm in high-stress situations are required.

Skills

Customer service
Communication
Time management
Attention to detail
Typing
Problem solving
Teamwork
Administrative support
Conflict resolution
Data entry

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Grocery
Web Operations
Order Processing
POS System
Administrative Support
Communication
Time Management
Attention To Detail
Typing
Returns
Exchanges
Curbside Orders
E-commerce

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