Jobs in Canada

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Added 12 mins ago
CT
Client Services Manager
CENTRAL TORONTO YOUTH SERVICES
Toronto, ON
- Full-time
…environment that values inclusion, advocacy, and client-centered…
Added 12 mins ago
WC
Pharmacy Assistant
Walmart Canada
Leamington, ON
- Full-time
…to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are…
Added 12 mins ago
TL
OutReach Worker, Thompson, MB
The Link: Youth and Family Supports
Thompson, MB
- Internship
Must have excellent physical and emotional health · Must have Emergency First Aid and CPR Level C and De-escalation training
Added 12 mins ago
Q
Customer Experience Specialist
Quince
Vaughan, ON
- Full-time
…phone, and social channels - balancing grace, precision, and care in every interaction. You’ll make each conversation an extension of our promise: thoughtful service, timeless quality, and…
Added 12 mins ago
LL
Dinning Room Supervisor
Levante Living
Huntsville, ON
- $19.86 CAD / hour
- Full-time
Work closely with the kitchen team, Food Services Manager, dietary staff, and other departments.
Added 12 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the Home Care Manager, the Registered Nurse carries major responsibilities in providing nursing services in the home; collaborates as a member of a…
Added 12 mins ago
YH
Nursing Unit Clerk - Medical Surgical - Term Part Time
Yukon Hospital
Whitehorse, YT
- Part-time
Under the direction of the Clinical Care Manager, the incumbent performs clerical, reception, and material management functions directly related to, or in support of, the delivery of…
Added 12 mins ago
CH
RN- Operating Room
Clearpoint Health Network Inc.
Toronto, ON · Etobicoke, ON
- Part-time
Current BCLS certification is required
Added 12 mins ago
M
Template - Performance Coach (Personal Trainer)
Movati
Thunder Bay, ON
- Full-time
Our Performance Coach will report directly to the Personal Training Manager and is responsible for continuously improving the Performance Coach service offering. You will also:
Added 12 mins ago
Senior Tax Analyst, Indirect Tax
Lyft
Toronto, ON
…Tax Team. As a Senior Tax Analyst, you will report to the Tax Manager and take full ownership of indirect tax accounting, compliance, audit work streams, and from time to time ad hoc…
Added 12 mins ago
SS
Licensed Practical Nurse | Casual | Mixed Schedule
Sienna Senior Living
Edmonton, AB
- Part-time
At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Shasta Care Community their home. Join us in a role where knowing each resident not…
Added 12 mins ago
SS
Temporary Licensed Practical Nurse | Days | Rotation: Sun, Tue, Wed, Thu, Fri, Mon, Tue, Wed, Thu, and Sat
Sienna Senior Living
Edmonton, AB
- Full-time
At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Shasta Care Community their home. Join us in a role where knowing each resident not…
Added 12 mins ago
HO
Service Desk Agent (Temporary - 12 months)
Hydro Ottawa
Ottawa, ON
- Full-time
Document job details and associated contact notes in relevant customer information systems, i.e., Service Manager, Outage Management System, Customer Care and Billing, and/or Mobile…
Added 12 mins ago
M
Front Desk Agent
Marriott
Dorval, QC
- Part-time
…procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional;…
Added 28 mins ago
SE
Senior Product Owner - EV Charging Solutions
Schneider Electric
Richmond, BC
- $114,750 to $162,000 CAD / year
- Full-time
Added 28 mins ago
Q
Customer Experience Specialist
Quince
Toronto, ON · Etobicoke, ON
- Full-time
…phone, and social channels - balancing grace, precision, and care in every interaction. You’ll make each conversation an extension of our promise: thoughtful service, timeless quality, and…
Added 28 mins ago
Q
Customer Experience Specialist
Quince
Toronto, ON
- Full-time
…phone, and social channels - balancing grace, precision, and care in every interaction. You’ll make each conversation an extension of our promise: thoughtful service, timeless quality, and…
Added 28 mins ago
BH
MSW or Mental Health Counsellor – Master’s – Mental Health & Addictions #594-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager, MHC-Masters/MSW will implement services meeting the needs of individuals with mental health and addiction illnesses utilizing Recovery Principles. The candidate…
Added 28 mins ago
WC
Staff Pharmacist (Full-Time)
Walmart Canada
Pembroke, ON
- Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 28 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…modernized healthcare environment featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 28 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…modernized healthcare environment featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 28 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…modernized healthcare environment featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 28 mins ago
Q
Customer Experience Specialist
Quince
Richmond Hill, ON
- Full-time
…phone, and social channels - balancing grace, precision, and care in every interaction. You’ll make each conversation an extension of our promise: thoughtful service, timeless quality, and…
Added 28 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…modernized healthcare environment featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 28 mins ago
Q
Customer Experience Specialist
Quince
Markham, ON
- Full-time
…phone, and social channels - balancing grace, precision, and care in every interaction. You’ll make each conversation an extension of our promise: thoughtful service, timeless quality, and…

Homes Alive Pets

Customer Service Representative (Full Time)

Edmonton, AB, Canada

$16.25 · Full-time

Apply on homesalive.ca About employer

Applications open in a new tab.

Job details

Pay: $16.25
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Why Homes Alive Pets?

This isn’t your average pet store. Our stores are community hubs built on a belief in a higher standard for pet care – and our team is the reason why. We take a brand-agnostic, knowledge-over-upselling approach, focusing entirely on getting to know each guest and their pet, and empowering confident decisions.

Our mission is to add value to every life. That means our guests and their pets, our co-workers, our brand partners and vendors, and our communities.

Job Title

Customer Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

5611 104 St NW, Edmonton, AB T6H 2K1

Summary

Customer Service Representatives are the first point of contact for our guests and strive to ensure every guest has a positive experience. This is a generalist role: Customer Service Representatives operate the till, offer honest, brand-agnostic advice about products and pet care, stock shelves and manage overstock, and keep the store clean, organized, and welcoming.

The ideal Customer Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our products, pet care, and nutrition is provided.

Qualifications

Required

Ability and willingness to repeatedly lift up to 50 lbs.
Ability and willingness to work in the freezer (down to -18°C) for extended periods of time. Freezer jackets and equipment are provided.
Ability and willingness to work at height, including operating the WAVE (a mechanical worker assist vehicle) to retrieve product. WAVE training is provided.
Comfortable working around dogs and cats, as guests regularly bring their pets into the store.

Preferred

Experience with dogs and/or cats, and knowledge of pet care and nutrition, especially raw food.

Skills & Attributes

Positive & Hardworking Attitude. A willingness to go the extra mile to give every guest the best possible experience.
Strong Communication. Ability to communicate clearly and confidently with guests and co-workers.
Resilience. Ability to remain calm and navigate high-stress situations.
Teamwork. Works collaboratively and pitches in wherever the store needs help.
Time Management & Attention to Detail. Stays on top of tasks and completes them accurately.
Trustworthiness. Handles cash, product, and guest information with integrity.

Job Responsibilities

Customer Service Representatives are responsible for a variety of store functions, including but not limited to:

Guest Service

Greet guests, learn the needs of each guest and their pet, and offer honest, brand-agnostic advice focused on the right product rather than the upsell.
Operate the till and accurately handle cash.
Process returns and exchanges.
Hand off Buy-Online-Pickup-In-Store and same-day orders, as needed.
Help guests carry product out to their vehicles as requested.
Assist with online order fulfilment as needed.

Stocking & Store Appearance

Keep shelves fully stocked, clean, and organized.
When shelf product runs low, restock from the back-of-store warehouse, rotating product first-in, first-out (FIFO).
Keep overstock organized so product is easy to find and rotate.
Organize and rotate frozen product in the warehouse and display freezers.
Continuously check expiry dates and remove outdated product from shelves.
Clean shelves and face product (arrange products in an organized and appealing manner).
Ensure product information (e.g. price tags, sale and Petcoins signs) is visible and up to date.
Place digital sales tags and replace their batteries as needed.

Store Operations

Assist in completing opening and closing duties.
Complete routine tasks in stocking and store checklists and tasks delegated by leaders, following procedures for safety, efficiency, clear communication, and inventory accuracy.

Team & Growth

Take initiative to support co-workers and leaders with projects and tasks, helping build a culture of service.
Pursue opportunities to learn and grow across Homes Alive Pets, developing into a leader who models humility and service to others.

A Day in the Life of a Customer Service Representative

Each day as a Customer Service Representative will be dynamic and unique. A typical day will involve helping guests find the supplies they need for their pets, sharing information about pet care and nutrition, and assisting them at the till. You will also stock shelves, keep overstock organized, and spend dedicated time in our warehouse and display freezers organizing and rotating frozen product. Throughout the day, you will help keep the store clean and presentable, with shelves that are full and well organized. And since guests often bring their pets into the store, you will get plenty of opportunities to interact with dogs and cats (and even hand out treats!).

Schedule

Full-time Customer Service Representatives are scheduled to work between 30 and 40 hrs./week.
Shifts may be morning, afternoon, or evening, Monday to Sunday, and are determined at the discretion of the Store Manager.
Availability to work evenings, weekends, and holidays is required.
Closing shifts may run until 10:30 pm to complete closing duties.
The first Tuesday of each month is 10% Tuesday and is a blackout day for time off. Shifts that day may fall anywhere between 6:00 am and 11:30 pm.

Compensation

$16.25

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Apply on homesalive.ca About employer

More about this job

Responsibilities

The Customer Service Representative acts as the first point of contact for guests, providing honest product advice and ensuring a positive shopping experience. They are also responsible for stocking shelves, managing inventory, and maintaining store cleanliness and organization.

Requirements

Candidates must be able to lift up to 50 lbs and work in cold freezer environments for extended periods. Strong communication skills and a passion for pets are essential, with a willingness to work evenings, weekends, and holidays.

Skills

Customer service
Communication
Cash handling
Inventory management
Pet care
Time management
Attention to detail
Teamwork
Resilience
Product knowledge
Stocking
Organization

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Pet Care
Nutrition
Inventory Management
Cashier
Stocking
FIFO
Warehouse
Freezer
Communication
Teamwork
Point of Sale
Order Fulfillment
Pet Supplies

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Work requirements

Jobs in Canada