Jobs in Canada

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Added 4 hours ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
At Ames, our people are at the heart of everything we do, and that commitment shows up every day on the warehouse floor. As a Warehouse Representative, you will play an essential role in…
Added 4 hours ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
At Ames, our people are at the heart of everything we do, and that commitment shows up every day on the warehouse floor. As a Warehouse Representative, you will play an essential role in…
Added 4 hours ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
At Ames, our people are at the heart of everything we do, and that commitment shows up every day on the warehouse floor. As a Warehouse Representative, you will play an essential role in…
Added 7 hours ago
V
Stock Keeper
Vestas
Chetwynd, BC
- Full-time
Sort and place materials on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code maintaining all warehouse needs.
Added 7 hours ago
RS
Material Handler I
Ryder System, Inc.
Vaughan, ON
- Full-time
Candidate must have basic level knowledge of Good Manufacturing Practice requirements, if applicable to site · As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 7 hours ago
V
Stock Keeper / Gestionnaire de stock (Saint-Mathieu-de-Rioux, Quebec, CA)
Vestas
Saint-Mathieu-de-Rioux, QC
- Full-time
Sort and place materials on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code maintaining all warehouse needs.
Added 9 hours ago
TH
Merchandising Execution Project Associate : Full Time - FORT McMURRAY
The Home Depot Canada
Fort McMurray, AB
- Full-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 9 hours ago
Kitting Associate
Demant Group
Kitchener, ON
Must have 1+ years of experience in data entry in a Windows environment (with word processing and spreadsheet applications)
Added 9 hours ago
TH
Merchandising Execution Project Associate : Full Time - FORT McMURRAY
The Home Depot
Fort McMurray, AB
- Full-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 9 hours ago
AC
Chef De Projet/Project Manager
Aston Carter
Saint-Eustache, QC
- $48 to $53 CAD / hour
- Contract
Horaires de travail: Lundi au vendredi, 40 heures par semaine, 5 jours par semaine sur site, avec une flexibilité axée sur les résultats
Added 12 hours ago
SB
Customer Service Representative
Sleeman Breweries Ltd.
Delta, BC · Vancouver, BC
- Full-time
Our story is about more than great beverages, it’s about people, pride, and progress. As a Customer Service Representative, you will support direct delivery customers by coordinating orders…
Added 12 hours ago
CC
Coordinator, Materials Management
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 12 hours ago
RC
Inside/Counter Sales Representative
Rexel Canada
Kelowna, BC
- Full-time
We are looking for a sharp, customer-focused Inside/Counter Sales Representative to join our electrical wholesale team in Kelowna, BC. This is a front-line role supporting contractors and…
Added 13 hours ago
R
Inside/Counter Sales Representative
REXEL
Kelowna, BC
- Full-time
We are looking for a sharp, customer-focused Inside/Counter Sales Representative to join our electrical wholesale team in Kelowna, BC. This is a front-line role supporting contractors and…
Added 14 hours ago
AI
Warehouse Representative
Applied Industrial Technologies
Hamilton, ON
- Full-time
…qualified and motivated individual to fill the position of Warehouse Representative at our Stoney Creek, ON Service…
Added 15 hours ago
A
Bilingual Customer Service Representative
Altis
Mississauga, ON
- Full-time
…requests are handled efficiently. Working closely with sales, warehouse, and operations teams, you'll help keep things moving in a fast-paced, collaborative environment where your knowledge…
Added 15 hours ago
EE
Order Specialist
Express Employment Professionals - Cambridge
Cambridge, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Order Desk/Inside Sales representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company…
Added 15 hours ago
JV
Senior Java Developer - Montreal - Fintech
Jobs via eFinancialCareers
Montreal, QC
- Full-time
Diversity and inclusion are key to a great workplace, and Adaptive is better when it's more representative of the world around us. We want everyone to feel comfortable bringing their whole…
Added 16 hours ago
E
Associate Analyst - Inventory
EECOL
Red Deer, AB
- Full-time
Work with Safety & Quality Representative on racking safety and maintenance
Added 19 hours ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
…logistics environment? Join Kuehne+Nagel as a Customer Care Representative, Sea Logistics Import, where you'll serve as a trusted advisor to customers, ensuring seamless shipment execution…
Added 19 hours ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Winnipeg, MB
- Full-time
…logistics environment? Join Kuehne+Nagel as a Customer Care Representative, Sea Logistics Import, where you'll serve as a trusted advisor to customers, ensuring seamless shipment execution…
Added 20 hours ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
The Field Service Representative, with minimal supervision, inspects, services, repairs, upgrades or installs renal care equipment on which training has been provided. This work is…
Added 21 hours ago
TH
Merchandising Execution Associate : Full Time - FORT McMURRAY
The Home Depot Canada
Fort McMurray, AB
- Full-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 1 day ago
TH
Merchandising Execution Associate : Full Time - FORT McMURRAY
The Home Depot
Fort McMurray, AB
- Full-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 1 day ago
W
Representative - Outside Sales
Wesco
Lethbridge, AB
- Full-time
As a Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the company's products…

Homes Alive Pets

Guest Service Representative (Full Time)

Calgary, AB, Canada

$16.25 · Full-time

Apply on homesalive.ca About employer

Applications open in a new tab.

Job details

Pay: $16.25
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Why Homes Alive Pets?

This isn’t your average pet store. Our stores are community hubs built on a belief in a higher standard for pet care – and our team is the reason why. We take a brand-agnostic, knowledge-over-upselling approach, focusing entirely on getting to know each guest and their pet, and empowering confident decisions.

Our mission is to add value to every life. That means our guests and their pets, our co-workers, our brand partners and vendors, and our communities.

Job Title

Guest Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

110-6711 Macleod Trail SW, Calgary AB, T2H 2T3

Summary

Guest Service Representatives are the first point of contact for our guests and strive to ensure every guest has a positive experience. This is a generalist role: Guest Service Representatives operate the till, offer honest, brand-agnostic advice about products and pet care, stock shelves and manage overstock, and keep the store clean, organized, and welcoming.

The ideal Guest Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our products, pet care, and nutrition is provided.

Qualifications

Required

Ability and willingness to repeatedly lift up to 50 lbs.
Ability and willingness to work in the freezer (down to -18°C) for extended periods of time. Freezer jackets and equipment are provided.
Ability and willingness to work at height, including operating the WAVE (a mechanical worker assist vehicle) to retrieve product. WAVE training is provided.
Comfortable working around dogs and cats, as guests regularly bring their pets into the store.

Preferred

Experience with dogs and/or cats, and knowledge of pet care and nutrition, especially raw food.

Skills & Attributes

Positive & Hardworking Attitude. A willingness to go the extra mile to give every guest the best possible experience.
Strong Communication. Ability to communicate clearly and confidently with guests and co-workers.
Resilience. Ability to remain calm and navigate high-stress situations.
Teamwork. Works collaboratively and pitches in wherever the store needs help.
Time Management & Attention to Detail. Stays on top of tasks and completes them accurately.
Trustworthiness. Handles cash, product, and guest information with integrity.

Job Responsibilities

Guest Service Representatives are responsible for a variety of store functions, including but not limited to:

Guest Service

Greet guests, learn the needs of each guest and their pet, and offer honest, brand-agnostic advice focused on the right product rather than the upsell.
Operate the till and accurately handle cash.
Process returns and exchanges.
Hand off Buy-Online-Pickup-In-Store and same-day orders, as needed.
Help guests carry product out to their vehicles as requested.
Assist with online order fulfilment as needed.

Stocking & Store Appearance

Keep shelves fully stocked, clean, and organized.
When shelf product runs low, restock from the back-of-store warehouse, rotating product first-in, first-out (FIFO).
Keep overstock organized so product is easy to find and rotate.
Organize and rotate frozen product in the warehouse and display freezers.
Continuously check expiry dates and remove outdated product from shelves.
Clean shelves and face product (arrange products in an organized and appealing manner).
Ensure product information (e.g. price tags, sale and Petcoins signs) is visible and up to date.
Place digital sales tags and replace their batteries as needed.

Store Operations

Assist in completing opening and closing duties.
Complete routine tasks in stocking and store checklists and tasks delegated by leaders, following procedures for safety, efficiency, clear communication, and inventory accuracy.

Team & Growth

Take initiative to support co-workers and leaders with projects and tasks, helping build a culture of service.
Pursue opportunities to learn and grow across Homes Alive Pets, developing into a leader who models humility and service to others.

A Day in the Life of a Guest Service Representative

Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve helping guests find the supplies they need for their pets, sharing information about pet care and nutrition, and assisting them at the till. You will also stock shelves, keep overstock organized, and spend dedicated time in our warehouse and display freezers organizing and rotating frozen product. Throughout the day, you will help keep the store clean and presentable, with shelves that are full and well organized. And since guests often bring their pets into the store, you will get plenty of opportunities to interact with dogs and cats (and even hand out treats!).

Schedule

Full-time Guest Service Representatives are scheduled to work between 30 and 40 hrs./week.
Shifts may be morning, afternoon, or evening, Monday to Sunday, and are determined at the discretion of the Store Manager.
Availability to work evenings, weekends, and holidays is required.
Closing shifts may run until 10:30 pm to complete closing duties.
The first Tuesday of each month is 10% Tuesday and is a blackout day for time off. Shifts that day may fall anywhere between 6:00 am and 11:30 pm.

Compensation

$16.25

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Apply on homesalive.ca About employer

More about this job

Responsibilities

The Guest Service Representative is responsible for providing brand-agnostic pet care advice, operating the till, and assisting with online order fulfillment. They also maintain store appearance by stocking shelves, organizing warehouse inventory, and ensuring a clean, welcoming environment for guests.

Requirements

Candidates must be able to lift up to 50 lbs, work in freezer environments, and operate mechanical equipment at height. Strong communication skills and a positive, hardworking attitude are required, with a preference for experience in pet care or nutrition.

Skills

Guest service
Communication
Cash handling
Inventory management
Pet care
Nutrition knowledge
Time management
Attention to detail
Teamwork
Resilience
Problem solving
Product stocking

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Pet care
Nutrition
Retail
Customer service
Inventory control
FIFO
Warehouse
Freezer management
Cashier
Point of sale
Order fulfillment
Merchandising
Safety procedures
Team collaboration
Communication skills

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Work requirements

Jobs in Canada